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    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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    Explore the Customer Experience Course Catalog

    • Status: Free Trial
      Free Trial
      S

      Stanford University

      AI in Healthcare Capstone

      Skills you'll gain: Patient Evaluation, Health Informatics, Clinical Data Management, Artificial Intelligence and Machine Learning (AI/ML), Data Collection, Applied Machine Learning, Application Deployment, Health Care Procedure and Regulation, Data Ethics, Machine Learning Software, Machine Learning, Healthcare Industry Knowledge, Predictive Modeling, Performance Tuning, Regulatory Compliance, Feature Engineering

      4.7
      Rating, 4.7 out of 5 stars
      ·
      258 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Toronto

      State Estimation and Localization for Self-Driving Cars

      Skills you'll gain: Global Positioning Systems, Estimation, Machine Learning Methods, Computer Vision, Spatial Data Analysis, Mathematical Modeling, Linear Algebra

      4.7
      Rating, 4.7 out of 5 stars
      ·
      835 reviews

      Advanced · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      Universidad Nacional Autónoma de México

      Ser más creativos

      Skills you'll gain: Creativity, Creative Thinking, Brainstorming, Design Thinking, Creative Problem-Solving, Curiosity, Innovation, Cognitive flexibility, Problem Solving, Dealing With Ambiguity

      4.7
      Rating, 4.7 out of 5 stars
      ·
      3.3K reviews

      Mixed · Course · 1 - 3 Months

    • Y

      Yale University

      A Journey through Western Christianity: from Persecuted Faith to Global Religion (200 - 1650)

      Skills you'll gain: Ancient History, World History, European History, Culture, Cultural Diversity, Art History, Liberal Arts, Storytelling, Higher Education

      4.8
      Rating, 4.8 out of 5 stars
      ·
      679 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Cybersecurity Case Studies and Capstone Project

      Skills you'll gain: Incident Response, Penetration Testing, Computer Security Incident Management, Cyber Threat Intelligence, Cybersecurity, Threat Detection, Vulnerability Assessments, Security Awareness, Threat Management, Malware Protection, Vulnerability Management, Artificial Intelligence

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.5K reviews

      Intermediate · Course · 1 - 3 Months

    • K

      Kennesaw State University

      Writing Professional Email and Memos (Project-Centered Course)

      Skills you'll gain: Peer Review, Grammar, Business Writing, Business Correspondence, Writing, Writing and Editing, Editing, Proofreading, Concision, Taking Meeting Minutes, Professionalism, Business Communication, Report Writing, Administrative Support and Clerical Tasks, Target Audience, Communication, Constructive Feedback

      4.3
      Rating, 4.3 out of 5 stars
      ·
      450 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Washington

      Data Science at Scale

      Skills you'll gain: Feature Engineering, Unsupervised Learning, Data Ethics, Statistical Visualization, Data Storytelling, Big Data, Relational Databases, Supervised Learning, Database Systems, Dataflow, Data Visualization Software, Data Science, Statistical Machine Learning, Predictive Analytics, Advanced Analytics, Data Governance, Data Analysis, Predictive Modeling, Data Processing, Data Wrangling

      4.2
      Rating, 4.2 out of 5 stars
      ·
      915 reviews

      Intermediate · Specialization · 3 - 6 Months

    • C

      Coursera Project Network

      Use Canva to Create Social Media Marketing Designs

      Skills you'll gain: Canva (Software), Social Media Content, Social Media Marketing, Social Media, Marketing Design, Graphic Design, Branding

      4.6
      Rating, 4.6 out of 5 stars
      ·
      1.5K reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      I

      IE Business School

      Integrated Marketing Communications: Advertising, Public Relations, Digital Marketing and more

      Skills you'll gain: Marketing Communications, Integrated Marketing Communications, Advertising, Marketing, Marketing Budgets, Brand Marketing, Communication Planning, Marketing Planning, Brand Strategy, Brand Management, Brand Loyalty, Branding, Marketing Management, Campaign Management, Marketing Strategy and Techniques, Media Planning, Brand Awareness, Promotional Strategies, Consumer Behaviour, Communication Strategies

      Build toward a degree

      4.7
      Rating, 4.7 out of 5 stars
      ·
      2.4K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IBM

      Developing Back-End Apps with Node.js and Express

      Skills you'll gain: Node.JS, Server Side, Restful API, Back-End Web Development, JavaScript Frameworks, Cloud Applications, Web Applications, Application Programming Interface (API), Web Servers, Javascript, Authentications, Package and Software Management, JSON, Middleware

      4.5
      Rating, 4.5 out of 5 stars
      ·
      531 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      A

      Arizona State University

      Business English: Management and Leadership

      Skills you'll gain: Meeting Facilitation, Business Writing, Business Communication, Active Listening, Business Correspondence, Telephone Skills, Management Training And Development, Employee Coaching, English Language, Delegation Skills, Staff Management, Recruitment, Leadership, Verbal Communication Skills, Team Building, Communication, Vocabulary

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.5K reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      L

      LearnQuest

      Scrum Master Certification: Scrum Methodologies

      Skills you'll gain: User Story, Backlogs, Sprint Planning, Risk Management, Agile Methodology, Management Reporting, Agile Project Management, Performance Reporting, Business Reporting, Prioritization, Project Estimation, Team Oriented, Estimation, Project Performance, Capacity Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      908 reviews

      Beginner · Course · 1 - 4 Weeks

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    1…767778…400

    In summary, here are 10 of our most popular customer experience courses

    • AI in Healthcare Capstone: Stanford University
    • State Estimation and Localization for Self-Driving Cars: University of Toronto
    • Ser más creativos: Universidad Nacional Autónoma de México
    • A Journey through Western Christianity: from Persecuted Faith to Global Religion (200 - 1650) : Yale University
    • Cybersecurity Case Studies and Capstone Project: IBM
    • Writing Professional Email and Memos (Project-Centered Course): Kennesaw State University
    • Data Science at Scale: University of Washington
    • Use Canva to Create Social Media Marketing Designs: Coursera Project Network
    • Integrated Marketing Communications: Advertising, Public Relations, Digital Marketing and more: IE Business School
    • Developing Back-End Apps with Node.js and Express: IBM

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