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    • Customer Journey

    Customer Journey Courses Online

    Understand customer journey mapping for optimizing customer interactions. Learn to create seamless experiences across various touchpoints.

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    Explore the Customer Journey Course Catalog

    • E

      EIT Digital

      Software Architecture for the Internet of Things

      Skills you'll gain: Software Architecture, Functional Requirement, Requirements Analysis, Internet Of Things, Software Design Patterns, User Requirements Documents, Android Development, Application Frameworks, Maintainability, Interoperability, Software Quality (SQA/SQC)

      4.3
      Rating, 4.3 out of 5 stars
      ·
      250 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      E

      EIT Digital

      Innovation & Entrepreneurship - From Basics to Open Innovation

      Skills you'll gain: Entrepreneurship, Market Research, Market Analysis, Innovation, Design Thinking, Go To Market Strategy, Product Strategy, Customer Engagement, Product Development, Ideation, Business Modeling, Business Strategy

      4.6
      Rating, 4.6 out of 5 stars
      ·
      328 reviews

      Intermediate · Course · 1 - 3 Months

    • C

      Coursera Project Network

      Microsoft Project for Beginners: Create Simple Project Plans

      Skills you'll gain: Microsoft Project, Timelines, Project Schedules, Milestones (Project Management), Scheduling, Data Visualization, Workflow Management, Dependency Analysis, Project Management, Project Planning

      4.2
      Rating, 4.2 out of 5 stars
      ·
      13 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      U

      Universidad Nacional Autónoma de México

      Introducción al mercado

      Skills you'll gain: Strategic Marketing, Marketing, Marketing Planning, Market Research, Target Market, Marketing Strategies, Go To Market Strategy, Business Analytics, Product Promotion, Market Analysis, Product Development, Consumer Behaviour, Entrepreneurship, New Business Development, Budgeting

      4.7
      Rating, 4.7 out of 5 stars
      ·
      257 reviews

      Mixed · Course · 1 - 3 Months

    • C

      Coursera Project Network

      Data Management with Databricks: Big Data with Delta Lakes

      Skills you'll gain: Databricks, Data Lakes, Data Pipelines, Data Integration, Extract, Transform, Load, Dashboard, PySpark, SQL, Data Management, Data Transformation, Version Control

      4.1
      Rating, 4.1 out of 5 stars
      ·
      27 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: New
      New
      C

      Coursera Project Network

      Multi-Table data analysis with Tableau: Customer Analysis

      Skills you'll gain: Dashboard, Interactive Data Visualization, Tableau Software, Data Presentation, Data Import/Export, Data Visualization Software, Data Analysis, Data Integration, Data Modeling

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: New
      New
      P

      Packt

      WordPress 101 - The Complete Guide

      Skills you'll gain: WordPress, Web Design and Development, Web Analytics and SEO, Content Management Systems, Web Content, Cloud Hosting, Web Servers, Application Security, Software Installation, User Accounts

      4.8
      Rating, 4.8 out of 5 stars
      ·
      10 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      A

      American Psychological Association

      Student Success

      Skills you'll gain: Stress Management, Resilience, Writing, Editing, Mental Health, Mindfulness, Learning Strategies, Learning Theory, Human Learning, Mental Concentration, Proofreading, Concision, Psychology, Productivity, Emotional Intelligence, Time Management, Critical Thinking, Behavioral Health, Scientific Methods, Organizational Skills

      4.9
      Rating, 4.9 out of 5 stars
      ·
      18 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      E

      EDUCBA

      Embedded C Programming Essentials

      Skills you'll gain: Embedded Software, Debugging, Embedded Systems, Integrated Development Environments, C (Programming Language), Development Environment, Computer Architecture, Computer Programming

      4.8
      Rating, 4.8 out of 5 stars
      ·
      54 reviews

      Intermediate · Course · 1 - 4 Weeks

    • U

      Universidad de Palermo

      Estrategia y Planificación de Marketing

      Skills you'll gain: Target Market, Marketing Management, Branding, Strategic Marketing, Marketing Strategies, Marketing Communications, Brand Strategy, Marketing Strategy and Techniques, Market Research, Communication Strategies, Business Strategy, Competitive Analysis, Market Dynamics, Consumer Behaviour, Value Propositions

      4.9
      Rating, 4.9 out of 5 stars
      ·
      48 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      R

      Rutgers the State University of New Jersey

      Logistics Excellence

      Skills you'll gain: Logistics, Logistics Management, Warehouse Management, Supply Chain Management, Supply Chain, Transportation Management, Supply Chain Systems, Inventory and Warehousing, Order Fulfillment, Relationship Management, Supplier Relationship Management, Cash Flows

      4.7
      Rating, 4.7 out of 5 stars
      ·
      52 reviews

      Advanced · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      C

      Coursera

      Setting a Generative AI Strategy

      Skills you'll gain: Generative AI, Strategic Thinking, Business Strategy, Growth Strategies, Organizational Strategy, Customer experience strategy (CX), Technology Strategies, Business Modeling, Thought Leadership, Value Propositions, Productivity Software, Artificial Intelligence, Operational Efficiency, Trend Analysis

      4.7
      Rating, 4.7 out of 5 stars
      ·
      63 reviews

      Beginner · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular customer journey courses

    • Software Architecture for the Internet of Things: EIT Digital
    • Innovation & Entrepreneurship - From Basics to Open Innovation: EIT Digital
    • Microsoft Project for Beginners: Create Simple Project Plans: Coursera Project Network
    • Introducción al mercado: Universidad Nacional Autónoma de México
    • Data Management with Databricks: Big Data with Delta Lakes: Coursera Project Network
    • Multi-Table data analysis with Tableau: Customer Analysis: Coursera Project Network
    • WordPress 101 - The Complete Guide: Packt
    • Student Success: American Psychological Association
    • Embedded C Programming Essentials: EDUCBA
    • Estrategia y Planificación de Marketing : Universidad de Palermo

    Skills you can learn in Marketing

    Market (economics) (28)
    Social Media (15)
    Marketing Strategy (14)
    Analytics (13)
    Brand (13)
    Digital Marketing (13)
    Marketing Analytics (11)
    Plan (11)
    Advertising (9)
    Modeling (9)
    Social Media Marketing (9)
    Brand Management (7)

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