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    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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    Explore the Customer Experience Course Catalog

    • Status: Free Trial
      Free Trial
      V

      Vanderbilt University

      Advanced Prompt Engineering for Everyone

      Skills you'll gain: Prompt Engineering, Generative AI, AI Personalization, Large Language Modeling, Artificial Intelligence, Verification And Validation

      4.8
      Rating, 4.8 out of 5 stars
      ·
      305 reviews

      Intermediate · Course · 1 - 3 Months

    • U

      University of London

      Discover Acting

      Skills you'll gain: Performing Arts, Literacy, Self-Awareness, Verbal Communication Skills, Analytical Skills, Creativity, Communication, Adaptability

      4.9
      Rating, 4.9 out of 5 stars
      ·
      191 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      R

      Rice University

      A Story of Economics: A Principles Tale

      Skills you'll gain: Economics, Supply And Demand, Business Economics, Market Dynamics, Economic Development, Game Theory, Financial Policy, Cost Accounting, Tax, Market Analysis, International Relations, Business Metrics, Public Policies, Operating Cost, Performance Metric, International Finance, Fiscal Management, Consumer Behaviour, Investments, Labor Relations

      4.8
      Rating, 4.8 out of 5 stars
      ·
      111 reviews

      Beginner · Specialization · 3 - 6 Months

    • C

      Coursera Instructor Network

      Introduction to Tech Sales

      Skills you'll gain: Technical Sales, Sales Presentation, Solution Selling, B2B Sales, Consultative Approaches, Customer Relationship Building, Sales Process, Return On Investment, Stakeholder Engagement, Value Propositions, Customer Analysis

      4.7
      Rating, 4.7 out of 5 stars
      ·
      70 reviews

      Intermediate · Course · 1 - 4 Weeks

    • T

      Tecnológico de Monterrey

      Desarrollo rápido de productos innovadores para mercados emergentes

      Skills you'll gain: New Product Development, Design Thinking, Innovation, Product Design, Consumer Behaviour, Ideation, User Research, Market Opportunities, Product Improvement, Needs Assessment, Solution Design, Commercialization, Market Trend, Emerging Technologies

      4.5
      Rating, 4.5 out of 5 stars
      ·
      379 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Maryland, College Park

      Innovation for Entrepreneurs: From Idea to Marketplace

      Skills you'll gain: Commercialization, Innovation, New Product Development, Product Development, Team Building, Entrepreneurship, Design Thinking, Product Testing, Customer Insights, Business Strategies, Team Motivation, Ideation, Market Opportunities, User Research, Business Modeling, Competitive Analysis, Recruitment Strategies

      4.6
      Rating, 4.6 out of 5 stars
      ·
      696 reviews

      Mixed · Course · 1 - 3 Months

    • U

      University of Leeds

      Fundamental Skills in Engineering Design

      Skills you'll gain: Engineering Design Process, Engineering Management, Product Lifecycle Management, Product Design, Product Development, Engineering Practices, New Product Development, Product Requirements, Conceptual Design, Safety Assurance, Communication

      4.7
      Rating, 4.7 out of 5 stars
      ·
      181 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      É

      École Polytechnique Fédérale de Lausanne

      Parallel programming

      Skills you'll gain: Scala Programming, Data Structures, Distributed Computing, Algorithms, Functional Design, Other Programming Languages, Java, Performance Tuning

      4.4
      Rating, 4.4 out of 5 stars
      ·
      1.8K reviews

      Intermediate · Course · 1 - 4 Weeks

    • U

      University of Manchester

      Global Health and Humanitarianism

      Skills you'll gain: Health Equity, Health Disparities, Public Health, Healthcare Ethics, Emergency Response, Health Care, Health Systems, Ethical Standards And Conduct, International Relations, Infectious Diseases, Policy Analysis, Vulnerability

      4.7
      Rating, 4.7 out of 5 stars
      ·
      280 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Microsoft Generative AI for Data Analysis

      Skills you'll gain: Prompt Engineering, Data Storytelling, Data Presentation, Dashboard, Interactive Data Visualization, Generative AI, Data Ethics, Data Visualization, Infographics, Anomaly Detection, Excel Formulas, Predictive Modeling, Data Visualization Software, Microsoft Copilot, Business Reporting, Risk Analysis, Text Mining, Risk Management, Data Quality, Data Pipelines

      4.2
      Rating, 4.2 out of 5 stars
      ·
      68 reviews

      Intermediate · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      N

      New York Institute of Finance

      Operational Risk Management: Frameworks & Strategies

      Skills you'll gain: Operational Risk, Risk Management Framework, Risk Management, Business Risk Management, Enterprise Risk Management (ERM), Risk Appetite, Risk Control, Governance, Risk Analysis, Key Performance Indicators (KPIs), Business Process, Regulatory Requirements, Analysis

      4.6
      Rating, 4.6 out of 5 stars
      ·
      359 reviews

      Beginner · Course · 1 - 3 Months

    • D

      Duke University

      Copyright for Multimedia

      Skills you'll gain: Intellectual Property, Data Sharing, Multimedia, Music, Video Production, Electronic Media, Law, Regulation, and Compliance, Photography

      4.6
      Rating, 4.6 out of 5 stars
      ·
      417 reviews

      Mixed · Course · 1 - 3 Months

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    In summary, here are 10 of our most popular customer experience courses

    • Advanced Prompt Engineering for Everyone: Vanderbilt University
    • Discover Acting: University of London
    • A Story of Economics: A Principles Tale: Rice University
    • Introduction to Tech Sales: Coursera Instructor Network
    • Desarrollo rápido de productos innovadores para mercados emergentes: Tecnológico de Monterrey
    • Innovation for Entrepreneurs: From Idea to Marketplace: University of Maryland, College Park
    • Fundamental Skills in Engineering Design: University of Leeds
    • Parallel programming: École Polytechnique Fédérale de Lausanne
    • Global Health and Humanitarianism: University of Manchester
    • Microsoft Generative AI for Data Analysis: Microsoft

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