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    Customer Journey Courses Online

    Understand customer journey mapping for optimizing customer interactions. Learn to create seamless experiences across various touchpoints.

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    Explore the Customer Journey Course Catalog

    • Status: Free Trial
      Free Trial
      R

      Rutgers the State University of New Jersey

      Business Process Management in Healthcare Organizations

      Skills you'll gain: Business Process, Business Process Management, Process Improvement, Process Design, Business Process Improvement, Health Information Management and Medical Records, Electronic Medical Record, Business Writing, Healthcare Industry Knowledge, Innovation, Patient Coordination, Entrepreneurship, Customer experience improvement

      4.6
      Rating, 4.6 out of 5 stars
      ·
      166 reviews

      Beginner · Course · 1 - 4 Weeks

    • A

      Amazon Web Services

      Providing Technical Support for AWS Workloads

      Skills you'll gain: Amazon Web Services, Cloud Infrastructure, Network Troubleshooting, Technical Consulting, Amazon S3, Cloud Solutions, Cloud Computing, Technical Support, AWS Identity and Access Management (IAM), Amazon Elastic Compute Cloud, Scenario Testing, Cloud Storage, Serverless Computing, Database Management

      4.8
      Rating, 4.8 out of 5 stars
      ·
      66 reviews

      Beginner · Course · 1 - 4 Weeks

    • I

      IIT Bombay

      Introduction to Business Management : Winning Externally

      Skills you'll gain: Advertising, Market Research, Value Propositions, Brand Management, Customer Relationship Management, Target Market, Marketing Communications, Logistics, Customer Insights, Supply Chain Management, Sales Management, B2B Sales, Competitive Analysis

      4.8
      Rating, 4.8 out of 5 stars
      ·
      6 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      T

      The State University of New York

      Data Analytics in Sports Law and Management

      Skills you'll gain: Facility Management, Event Management, Legal Risk, Contract Management, Performance Analysis, Hospitality and Food Services, Facility Operations, Event Planning, Business Analytics, Law, Regulation, and Compliance, Analytics, Data-Driven Decision-Making, Data Analysis, Scheduling, Labor Relations, Customer Engagement, Team Performance Management, Linear Algebra, Risk Management, Commercial Laws

      4.8
      Rating, 4.8 out of 5 stars
      ·
      32 reviews

      Beginner · Specialization · 3 - 6 Months

    • C

      Coursera Instructor Network

      Fundamentals of Customer Acquisition Management

      Skills you'll gain: Customer Acquisition Management, Marketing Analytics, Branding, Brand Management, Customer Engagement, Target Audience, Lead Generation, Customer Insights, Marketing Channel, Marketing, Marketing Effectiveness, Brand Strategy, Customer experience strategy (CX), Performance Measurement

      4.6
      Rating, 4.6 out of 5 stars
      ·
      11 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Illinois Urbana-Champaign

      Global Marketing: Building Iconic Brands

      Skills you'll gain: Global Marketing, Consumer Behaviour, Marketing Planning, Strategic Marketing, Marketing, Marketing Strategies, Promotional Strategies, Brand Awareness, Market Analysis, Brand Management, Cultural Diversity, Product Marketing

      Build toward a degree

      4.8
      Rating, 4.8 out of 5 stars
      ·
      114 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of California, Davis

      Essentials of Sensory Science

      Skills you'll gain: Experimentation, Product Testing, Food Quality Assurance And Control, Laboratory Experience, Consumer Behaviour, Scientific Methods, Systems Of Measurement, Research Design, Statistical Analysis, Nutrition and Diet, Target Market, Quality Assessment, Human Factors, Marketing Psychology, Anatomy, Quantitative Research, Data Collection, Psychology, Biology, Neurology

      4.5
      Rating, 4.5 out of 5 stars
      ·
      60 reviews

      Beginner · Specialization · 3 - 6 Months

    • A

      Amazon Web Services

      Fundamentals of Generative AI for Beginners

      Skills you'll gain: Large Language Modeling, Prompt Engineering, Generative AI, Artificial Neural Networks, Software Development Tools, Test Data, Artificial Intelligence, Data Ethics, Deep Learning, Machine Learning

      4.6
      Rating, 4.6 out of 5 stars
      ·
      55 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      P

      Packt

      IT Fundamentals and Hardware Essentials

      Skills you'll gain: Hardware Troubleshooting, Computer Hardware, Data Storage Technologies, Hardware Architecture, Computer Architecture, Desktop Support, System Configuration, System Support, Information Technology, Performance Tuning, Peripheral Devices

      4.7
      Rating, 4.7 out of 5 stars
      ·
      39 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      P

      Packt

      The Complete Ethical Hacking Bootcamp: Beginner To Advanced

      Skills you'll gain: Linux Commands, Linux, Penetration Testing, Open Web Application Security Project (OWASP), Vulnerability Scanning, Command-Line Interface, Scripting, Vulnerability Assessments, Cyber Security Assessment, General Networking, Python Programming, Network Security, Cybersecurity, Firewall, Application Security, Web Applications, Data Ethics, Email Security, Computer Security Awareness Training, Malware Protection

      4.3
      Rating, 4.3 out of 5 stars
      ·
      29 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      S

      SkillUp EdTech

      Working as a Scrum Master

      Skills you'll gain: Sprint Retrospectives, Sprint Planning, Agile Project Management, Team Building, Agile Methodology, Team Management, Meeting Facilitation, Organizational Change, Team Leadership, User Story, Employee Coaching, Stakeholder Management, Change Management, Conflict Management

      4.6
      Rating, 4.6 out of 5 stars
      ·
      75 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Minnesota

      Healthcare Delivery Providers

      Skills you'll gain: Health Systems, Healthcare Industry Knowledge, Leadership Development, Health Care Administration, Medical Management, Organizational Structure, Health Care, Primary Care, Care Coordination, Payment Systems, Health Policy, Hospital Medicine, Innovation, Performance Measurement, Telehealth, Community Health, Continuous Quality Improvement (CQI)

      4.7
      Rating, 4.7 out of 5 stars
      ·
      214 reviews

      Mixed · Course · 1 - 3 Months

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    In summary, here are 10 of our most popular customer journey courses

    • Business Process Management in Healthcare Organizations: Rutgers the State University of New Jersey
    • Providing Technical Support for AWS Workloads: Amazon Web Services
    • Introduction to Business Management : Winning Externally: IIT Bombay
    • Data Analytics in Sports Law and Management: The State University of New York
    • Fundamentals of Customer Acquisition Management: Coursera Instructor Network
    • Global Marketing: Building Iconic Brands: University of Illinois Urbana-Champaign
    • Essentials of Sensory Science: University of California, Davis
    • Fundamentals of Generative AI for Beginners: Amazon Web Services
    • IT Fundamentals and Hardware Essentials: Packt
    • The Complete Ethical Hacking Bootcamp: Beginner To Advanced: Packt

    Skills you can learn in Marketing

    Market (economics) (28)
    Social Media (15)
    Marketing Strategy (14)
    Analytics (13)
    Brand (13)
    Digital Marketing (13)
    Marketing Analytics (11)
    Plan (11)
    Advertising (9)
    Modeling (9)
    Social Media Marketing (9)
    Brand Management (7)

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