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    Results for "customer engagement"

    • Status: Free Trial
      Free Trial
      S

      Starweaver

      Advanced Business Analysis: Elicitation & Analysis

      Skills you'll gain: Requirements Elicitation, User Story, Business Requirements, Business Analysis, Requirements Analysis, Financial Analysis, Business Process Modeling, Process Analysis, Stakeholder Engagement, Interviewing Skills, Focus Group, Project Scoping

      4.8
      Rating, 4.8 out of 5 stars
      ·
      66 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      E

      Emory University

      AI's Existing Impact

      Skills you'll gain: AI Personalization, Personalized Service, Customer experience improvement, Marketing Psychology, ChatGPT, Customer Engagement, Consumer Behaviour, MarTech, Customer Insights, Customer Service, Artificial Intelligence, Automation, Marketing, Marketing Analytics, Data Ethics, Technology Strategies, Return On Investment, Social Media Content, Algorithms, Business Ethics

      Intermediate · Course · 1 - 3 Months

    • A

      Amazon Web Services

      Fundamentals of Generative AI for Beginners

      Skills you'll gain: Large Language Modeling, Prompt Engineering, Generative AI, Artificial Neural Networks, Software Development Tools, Test Data, Artificial Intelligence, Data Ethics, Deep Learning, Machine Learning

      4.6
      Rating, 4.6 out of 5 stars
      ·
      55 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      C

      Coursera Instructor Network

      GenAI for Customer Journey Mapping

      Skills you'll gain: Generative AI, Customer Insights, AI Personalization, Customer Analysis, ChatGPT, Customer experience strategy (CX), Real Time Data, Data-Driven Decision-Making, Predictive Analytics, Artificial Intelligence, Consumer Behaviour

      Intermediate · Course · 1 - 4 Weeks

    • M

      Michigan State University

      Getting Your Film off the Ground

      Skills you'll gain: Fundraising and Crowdsourcing, Grant Writing, Fundraising, Digital Media Strategy, Proposal Writing, Social Media, Social Media Strategy, Stakeholder Engagement, Brand Marketing, Content Creation

      4.5
      Rating, 4.5 out of 5 stars
      ·
      53 reviews

      Beginner · Course · 1 - 3 Months

    • P

      Peking University

      中级商务汉语——商务活动篇

      Skills you'll gain: Telephone Skills, Business Communication, Market Research, Business Correspondence, Travel Arrangements, Events and Conferences, Cultural Sensitivity, Negotiation, Business Relationship Management, Language Competency, Business Writing, Customer Relationship Building, Presentations, Vocabulary

      4.8
      Rating, 4.8 out of 5 stars
      ·
      61 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Principles of Leadership: Leading Technical Organizations

      Skills you'll gain: Accountability, Executive Presence, Decision Making, Conflict Management, Business Ethics, Succession Planning, Technical Management, Risk Management, Organizational Structure, Stakeholder Management, Delegation Skills, Professional Networking, Diversity Equity and Inclusion Initiatives, Strategic Leadership, Business Relationship Management, Stakeholder Engagement, Relationship Building, Culture Transformation, Business Strategy, Organizational Leadership

      Build toward a degree

      4.4
      Rating, 4.4 out of 5 stars
      ·
      26 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      E

      EIT Digital

      Innovation & Entrepreneurship - From Design Thinking to Funding

      Skills you'll gain: Business Modeling, Design Thinking, Innovation, Entrepreneurship, Business Strategy, Customer Insights, Market Opportunities, Product Management, Creativity, Product Development, Value Propositions, Fundraising

      4.7
      Rating, 4.7 out of 5 stars
      ·
      151 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free
      Free
      C

      Coursera Project Network

      Create a Customer Satisfaction Survey in Qualtrics

      Skills you'll gain: Customer Insights, Customer Analysis, Employee Surveys, User Feedback, Customer experience improvement

      4.7
      Rating, 4.7 out of 5 stars
      ·
      13 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      L

      LearnKartS

      Project Management Knowledge Areas

      Skills you'll gain: Cost Management, Scope Management, Project Management, Project Schedules, Project Management Institute (PMI) Methodology, Stakeholder Management, Cost Estimation, Project Scoping, Project Risk Management, Project Coordination, Resource Management, Communication Planning, Vendor Management, Procurement, Stakeholder Communications, Scheduling, Quality Management

      4.4
      Rating, 4.4 out of 5 stars
      ·
      54 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Illinois Urbana-Champaign

      Leadership and Influence

      Skills you'll gain: Influencing, Negotiation, Leadership, Conflict Management, Persuasive Communication, Leadership Development, Professional Development, Business Leadership, Communication, Initiative and Leadership, Empowerment, Personal Development, Drive Engagement, Communication Strategies, Team Building, Constructive Feedback, Decision Making, Ethical Standards And Conduct

      4.6
      Rating, 4.6 out of 5 stars
      ·
      68 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Search and Display Advertising

      Skills you'll gain: Google Ads, Online Advertising, Pay Per Click Advertising, Digital Advertising, Contextual Advertising, Search Engine Marketing, Keyword Research, Search Engine Optimization, Advertising Campaigns, Advertising, Web Analytics and SEO, Automation, A/B Testing, Consumer Behaviour

      4.5
      Rating, 4.5 out of 5 stars
      ·
      96 reviews

      Beginner · Course · 1 - 3 Months

    Searches related to customer engagement

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    In summary, here are 10 of our most popular customer engagement courses

    • Advanced Business Analysis: Elicitation & Analysis: Starweaver
    • AI's Existing Impact: Emory University
    • Fundamentals of Generative AI for Beginners: Amazon Web Services
    • GenAI for Customer Journey Mapping: Coursera Instructor Network
    • Getting Your Film off the Ground : Michigan State University
    • 中级商务汉语——商务活动篇: Peking University
    • Principles of Leadership: Leading Technical Organizations: University of Colorado Boulder
    • Innovation & Entrepreneurship - From Design Thinking to Funding: EIT Digital
    • Create a Customer Satisfaction Survey in Qualtrics: Coursera Project Network
    • Project Management Knowledge Areas: LearnKartS

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