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    • Customer Experience

    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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    Explore the Customer Experience Course Catalog

    • Status: Free Trial
      Free Trial
      U

      University of California San Diego

      Designing, Running, and Analyzing Experiments

      Skills you'll gain: Statistical Analysis, Experimentation, Usability Testing, A/B Testing, Statistical Hypothesis Testing, Data Analysis, UI/UX Research, R Programming, User Experience, Research Design, Human Computer Interaction, Statistical Modeling

      3.6
      Rating, 3.6 out of 5 stars
      ·
      592 reviews

      Intermediate · Course · 1 - 3 Months

    • C

      Coursera Instructor Network

      Blueprint to Brilliance Through Interior Design

      Skills you'll gain: Architectural Design, Design, Design Strategies, Design Elements And Principles, Creativity, Systems Of Measurement, Aesthetics, Spatial Analysis

      4.4
      Rating, 4.4 out of 5 stars
      ·
      131 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Maryland, College Park

      Developing Innovative Ideas for Product Leaders

      Skills you'll gain: New Product Development, Innovation, Market Opportunities, Ideation, Entrepreneurship, Product Management, Corporate Strategy, Customer Analysis, Competitive Analysis, Market Analysis, Target Market, Business, Market Dynamics, Value Propositions, Decision Making

      4.4
      Rating, 4.4 out of 5 stars
      ·
      216 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      A

      Arm

      Arm Cortex-M Architecture and Software Development

      Skills you'll gain: Embedded Software, Performance Tuning, System Programming, Software Development Tools, Embedded Systems, Microarchitecture, Software Development, Development Environment, Hardware Architecture, Debugging, Program Development, Application Security, Build Tools, Computer Architecture, C (Programming Language), System Configuration, Application Development, Security Engineering, C++ (Programming Language), System Requirements

      4.6
      Rating, 4.6 out of 5 stars
      ·
      188 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      SkillUp EdTech

      Generative AI: Transform Your Customer Support Career

      Skills you'll gain: Prompt Engineering, Standard Operating Procedure, Generative AI, Customer Support, ChatGPT, Customer Service, Customer experience improvement, Technical Support and Services, Procedure Development, Data Ethics, Artificial Intelligence, Customer Insights, User Feedback, Business Ethics, Language Interpretation, Translation, and Studies, Automation, Natural Language Processing

      4.9
      Rating, 4.9 out of 5 stars
      ·
      38 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of California, Davis

      Chemical Hazards and Process Safety

      Skills you'll gain: Chemical Engineering, Process Engineering, Hazard Communication (HazCom), Safety Assurance, Occupational Safety and Health Administration (OSHA), Risk Management, Environment Health And Safety, Failure Analysis, Accident Prevention, Risk Analysis, Engineering Practices, Risk Control, Engineering Analysis, Pollution Prevention, Equipment Design, Environmental Engineering, Reliability, Engineering Calculations, Process Analysis, Mathematical Modeling

      4.8
      Rating, 4.8 out of 5 stars
      ·
      206 reviews

      Advanced · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      D

      DeepLearning.AI

      Source Systems, Data Ingestion, and Pipelines

      Skills you'll gain: Apache Airflow, Data Pipelines, Data Integration, AWS Kinesis, Infrastructure as Code (IaC), Terraform, Extract, Transform, Load, Amazon CloudWatch, Data Quality, Amazon Web Services, CI/CD, Data Processing, Data Transformation, NoSQL

      4.8
      Rating, 4.8 out of 5 stars
      ·
      106 reviews

      Intermediate · Course · 1 - 4 Weeks

    • I

      IBM

      Machine Learning Introduction for Everyone

      Skills you'll gain: Artificial Intelligence and Machine Learning (AI/ML), Machine Learning, Applied Machine Learning, Deep Learning, Supervised Learning, IBM Cloud, Predictive Modeling, Classification And Regression Tree (CART), Unsupervised Learning, Reinforcement Learning, Software Development Life Cycle

      4.5
      Rating, 4.5 out of 5 stars
      ·
      281 reviews

      Beginner · Course · 1 - 4 Weeks

    • E

      EDUCBA

      TOGAF 10 Foundation

      Skills you'll gain: Enterprise Architecture, Stakeholder Management, Risk Management, Information Technology Architecture, Solution Architecture, Data Architecture, Governance, Gap Analysis, Business Transformation, Change Management, Business Process Reengineering, Information Systems

      4.6
      Rating, 4.6 out of 5 stars
      ·
      219 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      A

      Adobe

      Social Media Content and Strategy

      Skills you'll gain: Social Media Content, Social Media, Content Creation, Social Media Strategy, Content Performance Analysis, Social Media Management, Intellectual Property, Target Audience, Drive Engagement, Content Strategy, Customer Engagement, Ethical Standards And Conduct, Regulation and Legal Compliance, Multimedia, Scheduling, Video Production, Branding, Generative AI Agents

      4.8
      Rating, 4.8 out of 5 stars
      ·
      142 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Illinois Urbana-Champaign

      Developing a Marketing Mix for Growth

      Skills you'll gain: Product Strategy, Integrated Marketing Communications, Strategic Marketing, Advertising, Marketing, Marketing Channel, Product Management, Product Lifecycle Management, Marketing Communications, Marketing Effectiveness, Marketing Strategies, Value Propositions, Brand Strategy, Market Analysis, Consumer Behaviour

      Build toward a degree

      4.8
      Rating, 4.8 out of 5 stars
      ·
      726 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Project Planning and Execution

      Skills you'll gain: Supplier Management, Project Schedules, Project Closure, Milestones (Project Management), Scheduling, Procurement, Quality Management, Project Planning, Risk Management, Risk Analysis, Budget Management, Cost Estimation, Risk Mitigation, Project Management, Quality Assurance, Timelines, Quality Control

      Build toward a degree

      4.8
      Rating, 4.8 out of 5 stars
      ·
      272 reviews

      Beginner · Course · 1 - 4 Weeks

    Customer Experience learners also search

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    1…737475…400

    In summary, here are 10 of our most popular customer experience courses

    • Designing, Running, and Analyzing Experiments: University of California San Diego
    • Blueprint to Brilliance Through Interior Design: Coursera Instructor Network
    • Developing Innovative Ideas for Product Leaders: University of Maryland, College Park
    • Arm Cortex-M Architecture and Software Development: Arm
    • Generative AI: Transform Your Customer Support Career: SkillUp EdTech
    • Chemical Hazards and Process Safety: University of California, Davis
    • Source Systems, Data Ingestion, and Pipelines: DeepLearning.AI
    • Machine Learning Introduction for Everyone: IBM
    • TOGAF 10 Foundation: EDUCBA
    • Social Media Content and Strategy: Adobe

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