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    • Customer Journey

    Customer Journey Courses Online

    Understand customer journey mapping for optimizing customer interactions. Learn to create seamless experiences across various touchpoints.

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    Explore the Customer Journey Course Catalog

    • Status: Free Trial
      Free Trial
      U

      Universidad Nacional Autónoma de México

      Habilidades humanas y de negocios para negociar

      Skills you'll gain: Overcoming Objections, Negotiation, Active Listening, Communication, Relationship Building, Persuasive Communication, Customer Insights, Verbal Communication Skills, Empathy, Needs Assessment

      4.8
      Rating, 4.8 out of 5 stars
      ·
      324 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Michigan

      GenAI in Business: Discover the Possibilities

      Skills you'll gain: Generative AI, Business Transformation, Prompt Engineering, Business Process Automation, Business Strategy, Solution Design, Automation, Technology Strategies, ChatGPT, Innovation, Large Language Modeling

      4.7
      Rating, 4.7 out of 5 stars
      ·
      30 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      H

      Howard University

      Foundations of Information Systems for Business

      Skills you'll gain: Business Software, Information Systems, Business Systems, Business Technologies, Management Information Systems, Information Technology, Enterprise Resource Planning, E-Commerce, Systems Analysis, Computer Hardware, Data Warehousing, Disaster Recovery, Networking Hardware, Business Ethics, Operating Systems, Business Process Management, Customer Relationship Management, Security Management, Business-To-Consumer, Data Security

      4.8
      Rating, 4.8 out of 5 stars
      ·
      43 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Colorado System

      Algorithms, Data Collection, and Starting to Code

      Skills you'll gain: Computational Thinking, Data Collection, Microsoft Visual Studio, Program Development, C (Programming Language), Programming Principles, Algorithms, Development Environment, Computer Programming, Data Structures, Debugging

      4.6
      Rating, 4.6 out of 5 stars
      ·
      376 reviews

      Beginner · Course · 1 - 4 Weeks

    • T

      The University of Melbourne

      The French Revolution

      Skills you'll gain: World History, European History, Social Sciences, International Relations, Social Justice, Political Sciences, Cultural Diversity, Economics

      4.8
      Rating, 4.8 out of 5 stars
      ·
      324 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Maryland, College Park

      Selecting the Right Customer & Channel

      Skills you'll gain: Customer Retention, Customer Acquisition Management, Customer Analysis, Marketing Channel, Customer Insights, Customer Relationship Management, Business-To-Consumer, Cross-Channel Marketing, Marketing Effectiveness, B2B Sales, Operating Cost, Strategic Marketing, Business Metrics, Market Analysis

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      P

      Packt

      Mathematical Foundations and Quantum Mechanics Essentials

      Skills you'll gain: Applied Mathematics, Mathematics and Mathematical Modeling, Linear Algebra, Probability, Mathematical Modeling, Computer Science, Algebra, Probability & Statistics, Statistics, Physics, Mechanics, Emerging Technologies

      4.4
      Rating, 4.4 out of 5 stars
      ·
      31 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      C

      Coursera Project Network

      Power BI for Beginners: Interactive Dashboard Fundamentals

      Skills you'll gain: Key Performance Indicators (KPIs), Power BI, Dashboard, Data Visualization, Interactive Data Visualization, Data Storytelling, Data Presentation, Business Metrics, Performance Analysis, Data Visualization Software, Data Import/Export, Business Intelligence, Regional Sales, Sales Presentation

      4.7
      Rating, 4.7 out of 5 stars
      ·
      11 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • U

      UBITS

      Innovación en el mundo corporativo

      Skills you'll gain: Innovation, Organizational Strategy, Corporate Strategy, Business Transformation, Culture Transformation, Organizational Change, Change Management, Creativity, Organizational Structure, Strategic Decision-Making, Product Development, Consumer Behaviour

      4.8
      Rating, 4.8 out of 5 stars
      ·
      61 reviews

      Beginner · Course · 1 - 3 Months

    • C

      Coursera Instructor Network

      Introduction to Market Research

      Skills you'll gain: Market Research, Analytical Skills, Data Collection, Data-Driven Decision-Making, Market Analysis, Marketing, Business Research, Quantitative Research, Data Analysis, Customer Insights, Market Trend, Consumer Behaviour, Competitive Analysis

      4.6
      Rating, 4.6 out of 5 stars
      ·
      41 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Colorado System

      Clinical Data Models and Data Quality Assessments

      Skills you'll gain: Extract, Transform, Load, Data Modeling, Clinical Data Management, Database Design, Data Quality, Data Transformation, Data Validation, Data Integration, Health Informatics, Relational Databases, SQL

      4.2
      Rating, 4.2 out of 5 stars
      ·
      64 reviews

      Intermediate · Course · 1 - 3 Months

    • I

      Icahn School of Medicine at Mount Sinai

      Big Data Science with the BD2K-LINCS Data Coordination and Integration Center

      Skills you'll gain: Bioinformatics, Interactive Data Visualization, Supervised Learning, Machine Learning, Big Data, Data Science, Data Integration, Unsupervised Learning, Molecular Biology, Data Processing, Data Analysis, Metadata Management, Application Programming Interface (API), Restful API

      4.8
      Rating, 4.8 out of 5 stars
      ·
      26 reviews

      Intermediate · Course · 3 - 6 Months

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    In summary, here are 10 of our most popular customer journey courses

    • Habilidades humanas y de negocios para negociar: Universidad Nacional Autónoma de México
    • GenAI in Business: Discover the Possibilities: University of Michigan
    • Foundations of Information Systems for Business: Howard University
    • Algorithms, Data Collection, and Starting to Code: University of Colorado System
    • The French Revolution: The University of Melbourne
    • Selecting the Right Customer & Channel : University of Maryland, College Park
    • Mathematical Foundations and Quantum Mechanics Essentials: Packt
    • Power BI for Beginners: Interactive Dashboard Fundamentals: Coursera Project Network
    • Innovación en el mundo corporativo: UBITS
    • Introduction to Market Research: Coursera Instructor Network

    Skills you can learn in Marketing

    Market (economics) (28)
    Social Media (15)
    Marketing Strategy (14)
    Analytics (13)
    Brand (13)
    Digital Marketing (13)
    Marketing Analytics (11)
    Plan (11)
    Advertising (9)
    Modeling (9)
    Social Media Marketing (9)
    Brand Management (7)

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