What is conflict management?

"Conflict management involves using certain strategies and techniques to resolve disagreements. Conflict management is used to prevent and address disputes that arise between organizations and within organizations, but it can be applied to personal relationships as well. There are five styles of conflict management. Collaborating involves looking for a solution that appeases everyone involved. Avoiding is a style that aims to postpone addressing the issue. Competing is when both parties aim to get what they want, regardless of the damage to the relationship. Compromising is when parties look for a mutually acceptable outcome, even if they both have to give up something in the process. Accommodating is when one party sacrifices their own desires for the sake of peace."

What are typical careers that use conflict management?

"After you master conflict management, you can work as a mediator or arbitrator. Both jobs aim to resolve disputes between multiple parties, but they do so in different ways. An arbitrator listens to both sides of an argument, weighs the evidence, and then declares a solution. The process is similar to a judge reaching a conclusion after listening to a court case. Unlike an arbitrator, a mediator doesn't declare a winning party. A mediator simply acts as a neutral third party and helps the multiple parties reach an agreement. The mediation process is less formal than arbitration, but the result is typically something that's mutually beneficial for all parties. Conflict management skills are also generally useful in any job that requires working with a team. You can use your knowledge to settle an argument between coworkers or diffuse tension with a client."

How can online courses help me learn about conflict management?

Online courses on conflict management will introduce you to various types of conflicts and ways to resolve them. Lessons will focus on topics ranging from negotiation skills and creative problem solving to emotional intelligence and leadership training. Online courses offer flexibility. Instructors give you access to video lectures and reading material, and then you can work through the course in your own time.

What are the benefits of taking an online Conflict Management course?

Online Conflict Management courses offer a convenient and flexible way to enhance your knowledge or learn new Conflict Management skills. Choose from a wide range of Conflict Management courses offered by top universities and industry leaders tailored to various skill levels.

What Conflict Management courses are best for training and upskilling employees or the workforce?

When looking to enhance your workforce's skills in Conflict Management, it's crucial to select a course that aligns with their current abilities and learning objectives. Our Skills Dashboard is an invaluable tool for identifying skill gaps and choosing the most appropriate course for effective upskilling. For a comprehensive understanding of how our courses can benefit your employees, explore the enterprise solutions we offer. Discover more about our tailored programs at Coursera for Business here .

Top Conflict Management Courses - Learn Conflict Management Online

University of London

Graduate Certificate in Computer Science

Skills you'll gain: Virtual Reality, Human Computer Interaction, Game Design, Full-Stack Web Development, React Native, Agile Software Development, Animations, Data Ethics, Git (Version Control System), Event-Driven Programming, Network Security, Web Applications, Data Science, Natural Language Processing, Unsupervised Learning, Combinatorics, Database Design, Web Development, Generative AI, Usability Testing

University of Illinois at Urbana-Champaign

Accounting Foundations Graduate Certificate

Skills you'll gain: Data Storytelling, Management Accounting, Fund Accounting, Operations Management, Mergers & Acquisitions, Financial Statement Analysis, Marketing, Risk Management, Machine Learning Algorithms, Business Strategy, Financial Auditing, Descriptive Statistics, Variance Analysis, Process Improvement, Marketing Analytics, Generative AI, Financial Market, Strategic Decision-Making, Corporate Tax, Global Marketing

University of Illinois at Urbana-Champaign

Graduate Certificate in Accounting Data Analytics

Skills you'll gain: Data Storytelling, Management Accounting, Fund Accounting, Operations Management, Mergers & Acquisitions, Financial Statement Analysis, Marketing, Risk Management, Machine Learning Algorithms, Business Strategy, Financial Auditing, Descriptive Statistics, Variance Analysis, Process Improvement, Marketing Analytics, Generative AI, Financial Market, Strategic Decision-Making, Corporate Tax, Global Marketing

Universidad de los Andes

Maestría en Inteligencia Analítica de Datos

Skills you'll gain: Systems Thinking, Unsupervised Learning, Data Storytelling, Deep Learning, Network Analysis, Data Visualization, Predictive Modeling, MLOps (Machine Learning Operations), Time Series Analysis and Forecasting, Project Management Life Cycle, Data-Driven Decision-Making, Financial Data, Marketing Analytics, Simulations, Descriptive Analytics, Exploratory Data Analysis, Random Forest Algorithm, Data Cleansing, Operations Research, Project Planning

Universidad de los Andes

Maestría en Ingeniería de Software

Skills you'll gain: User Story, Test Automation, Cloud-Native Computing, Continuous Deployment, Software Architecture, Process Analysis, Stakeholder Management, Dashboard, Game Design, Agile Project Management, API Design, Ideation, Internet Of Things, Angular, Platform As A Service (PaaS), Microservices, Linear Algebra, Test Planning, Maintainability, Android Jetpack

Pontificia Universidad Católica de Chile

Magíster en Inversiones y Finanzas Aplicadas

Skills you'll gain: Financial Statement Analysis, Descriptive Analytics, Financial Statements, Business Analytics, Business Valuation, FinTech, Portfolio Management, Derivatives, Corporate Finance, Governance, Customer Analysis, Risk Analysis, Credit Risk, Digital Transformation, Cloud Security, Assertiveness, Object Oriented Programming (OOP), Financial Analysis, Investments, Complex Problem Solving

Status: New

Google Cloud

在 Google Cloud 運用生成式 AI 翻新網站

Skills you'll gain: Generative AI, Web Content, Google Cloud Platform, Prompt Engineering, Web Analytics and SEO, Image Analysis, Content Management, Large Language Modeling, User Experience Design, Innovation

Universidad de los Andes

Principios de ingeniería de software automatizada y ágil Certificado MasterTrack®

Skills you'll gain: User Story, Test Automation, Software Testing, Software Architecture, Unified Modeling Language, Version Control, Agile Project Management, Usability, Agile Software Development, Maintainability, Unit Testing, Git (Version Control System), System Testing, Acceptance Testing, Software Design, Web Content Accessibility Guidelines, Continuous Integration, Agile Methodology, Software Design Patterns, Test Planning

University of Michigan

Master of Applied Data Science

Skills you'll gain: Data Ethics, Database Design, Reinforcement Learning, Supervised Learning, Data Visualization, Experimentation, PySpark, Interactive Data Visualization, Pandas (Python Package), Network Analysis, Deep Learning, Cloud Services, Applied Machine Learning, Database Management, Natural Language Processing, JSON, Data Mining, Qualitative Research, Statistical Visualization, Time Series Analysis and Forecasting

Pontificia Universidad Católica de Chile

Magíster en Business Analytics

Skills you'll gain: Database Design, Customer Analysis, Descriptive Analytics, People Analytics, Revenue Management, Web Scraping, Time Series Analysis and Forecasting, FinTech, Predictive Analytics, Statistical Reporting, Governance, Unsupervised Learning, Statistical Hypothesis Testing, Risk Analysis, Network Analysis, Digital Transformation, Cloud Security, Dimensionality Reduction, Sampling (Statistics), Deep Learning

Conflict Management Courses Online

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