• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Help Desk Support
    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "help desk support"

    • Status: Free Trial
      Free Trial
      I

      IBM

      Tech Support Career Guide and Interview Preparation

      Skills you'll gain: Professional Networking, Interviewing Skills, Technical Support, Technical Support and Services, Professional Development, Desktop Support, System Support, Help Desk Support, Professionalism, Technical Communication, Verbal Communication Skills, Problem Solving, Communication

      4.9
      Rating, 4.9 out of 5 stars
      ·
      118 reviews

      Mixed · Course · 1 - 4 Weeks

    • C

      Coursera

      Use Generative AI as Your Thought Partner

      Skills you'll gain: Prompt Engineering, Generative AI, ChatGPT, Leadership, Strategic Decision-Making, Artificial Intelligence, Business Strategy, Workforce Development, Strategic Planning, Business Ethics, Operational Efficiency, Large Language Modeling

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.1K reviews

      Beginner · Course · 1 - 4 Weeks

    • U

      University of Toronto

      Mental Health and Resilience for Healthcare Workers

      Skills you'll gain: Resilience, Mental Health, Stress Management, Emotional Intelligence, Mindfulness, Health Care, Crisis Intervention, Behavioral Health, Positive Behavior Support, Psychology

      4.8
      Rating, 4.8 out of 5 stars
      ·
      477 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      Unilever

      Supply Chain Management and Analytics

      Skills you'll gain: Demand Planning, Supply Chain Management, Supply Chain Planning, Process Improvement, Customer Demand Planning, Capacity Planning, Logistics Management, Supplier Management, Logistics, Analytics, Transportation Management, Corporate Sustainability, Scheduling, Inventory Management System, Production Schedule, Forecasting, Security Management, Expense Management, Operating Expense, Risk Management

      4.8
      Rating, 4.8 out of 5 stars
      ·
      392 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free
      Free
      C

      Coursera Project Network

      Use Canva to Create Desktop and Mobile-friendly Web Pages.

      Skills you'll gain: Canva (Software), Web Design and Development, Web Applications, Web Content, Digital Publishing, Graphic and Visual Design Software, Visual Design, User Accounts

      4.5
      Rating, 4.5 out of 5 stars
      ·
      1.4K reviews

      Beginner · Guided Project · Less Than 2 Hours

    • U

      University of London

      Citizenship and the Rule of Law

      Skills you'll gain: Law, Regulation, and Compliance, Court Systems, Business Ethics, Social Justice, Environmental Social And Corporate Governance (ESG), Legal Proceedings, Case Law, International Relations, Legal Research, Political Sciences, Governance

      4.8
      Rating, 4.8 out of 5 stars
      ·
      514 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      D

      DeepLearning.AI

      Advanced Computer Vision with TensorFlow

      Skills you'll gain: Computer Vision, Tensorflow, Image Analysis, Applied Machine Learning, Deep Learning, Feature Engineering, Artificial Neural Networks, Visualization (Computer Graphics), Data Processing, Network Architecture

      4.7
      Rating, 4.7 out of 5 stars
      ·
      522 reviews

      Intermediate · Course · 1 - 4 Weeks

    • R

      Rutgers the State University of New Jersey

      Influencer Marketing Strategy

      Skills you'll gain: Social Media Campaigns, Social Media Strategy, Content Marketing, Social Media, Marketing Effectiveness, Digital Media Strategy, Marketing Strategies, Campaign Management, Return On Investment, Key Performance Indicators (KPIs), Drive Engagement, Marketing Budgets, Brand Awareness, Influencing, Customer Engagement, Marketing Analytics, Content Creation, Presentations, Target Audience

      4.3
      Rating, 4.3 out of 5 stars
      ·
      189 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      C

      CVS Health

      Preparing for Your Call Center Customer Service Role

      Skills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Service, Problem Solving, Conflict Management, Customer Support, Professionalism, LinkedIn, Communication

      4.9
      Rating, 4.9 out of 5 stars
      ·
      33 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IBM

      Data Analyst Career Guide and Interview Preparation

      Skills you'll gain: Professional Networking, Interviewing Skills, LinkedIn, Professional Development, Data Analysis, Recruitment, Relationship Building, Presentations, Talent Recruitment, Analytics, Portfolio Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      642 reviews

      Beginner · Course · 1 - 4 Weeks

    • W

      Wesleyan University

      Suicide Prevention

      Skills you'll gain: Preventative Care, Research, Crisis Intervention, Research Methodologies, Epidemiology, Behavioral Health, Mental Health Diseases and Disorders, Sociology, Public Health, Mental Health, Psychology

      4.7
      Rating, 4.7 out of 5 stars
      ·
      294 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Amsterdam

      Inferential Statistics

      Skills you'll gain: Statistical Hypothesis Testing, Statistical Methods, Sampling (Statistics), Probability & Statistics, Regression Analysis, Statistical Inference, Statistical Analysis, Quantitative Research, Probability Distribution, R Programming

      4.4
      Rating, 4.4 out of 5 stars
      ·
      600 reviews

      Mixed · Course · 1 - 3 Months

    1…697071…316

    In summary, here are 10 of our most popular help desk support courses

    • Tech Support Career Guide and Interview Preparation: IBM
    • Use Generative AI as Your Thought Partner: Coursera
    • Mental Health and Resilience for Healthcare Workers: University of Toronto
    • Supply Chain Management and Analytics: Unilever
    • Use Canva to Create Desktop and Mobile-friendly Web Pages.: Coursera Project Network
    • Citizenship and the Rule of Law: University of London
    • Advanced Computer Vision with TensorFlow: DeepLearning.AI
    • Influencer Marketing Strategy: Rutgers the State University of New Jersey
    • Preparing for Your Call Center Customer Service Role: CVS Health
    • Data Analyst Career Guide and Interview Preparation: IBM

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog
    • Teaching Center

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok