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    Customer Journey Courses Online

    Understand customer journey mapping for optimizing customer interactions. Learn to create seamless experiences across various touchpoints.

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    Explore the Customer Journey Course Catalog

    • Status: Free Trial
      Free Trial
      I

      IBM

      Project Management Job Search, Resume, and Interview Prep

      Skills you'll gain: Interviewing Skills, Professional Networking, Project Management, Applicant Tracking Systems, LinkedIn, Recruitment, Negotiation, Communication Strategies, Writing and Editing, Verbal Communication Skills

      4.8
      Rating, 4.8 out of 5 stars
      ·
      78 reviews

      Beginner · Course · 1 - 3 Months

    • C

      Copenhagen Business School

      Business Models For Sustainability

      Skills you'll gain: Corporate Sustainability, Stakeholder Engagement, Business Modeling, Innovation, Environmental Social And Corporate Governance (ESG), Business Strategies, Business Transformation, Strategic Communication, Systems Thinking, Value Propositions, Cross-Functional Collaboration

      4.7
      Rating, 4.7 out of 5 stars
      ·
      41 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University at Buffalo

      Advanced Manufacturing Enterprise

      Skills you'll gain: Product Lifecycle Management, Performance Measurement, Manufacturing Operations, Supply Chain Management, Enterprise Resource Planning, Material Requirements Planning, Production Management, Data Integration, Business Process Management, Digital Transformation, Data Security, Internet Of Things, Decision Making

      4.6
      Rating, 4.6 out of 5 stars
      ·
      638 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      Universidad de Palermo

      Administración de las Tecnologías de la Información

      Skills you'll gain: Business Process Management, IT Management, Business Process Improvement, Operations Management, Continuous Improvement Process, Information Technology, Information Systems, Business Operations, Enterprise Resource Planning, Quality Management, Customer Relationship Management, IT Infrastructure, Business Technologies, Leadership and Management, Technical Services, Business Intelligence, Business Strategy

      4.8
      Rating, 4.8 out of 5 stars
      ·
      376 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      Meta

      مقدمة في التسويق عبر وسائل التواصل الاجتماعي

      Skills you'll gain: Target Audience, Social Media Marketing, Social Media, Goal Setting, Social Media Strategy, Social Media Management, Key Performance Indicators (KPIs), Marketing, Facebook, Instagram, Marketing Strategy and Techniques, Marketing Channel, Digital Marketing, Policy Development, Customer Engagement

      4.8
      Rating, 4.8 out of 5 stars
      ·
      150 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      P

      Packt

      Oracle Primavera P6 – Project Setup and Basic Management

      Skills you'll gain: Work Breakdown Structure, Calendar Management, Project Schedules, Project Management Software, Timelines, Scheduling, Project Management, Project Planning, Relationship Management, Data Visualization, Data Import/Export

      4.5
      Rating, 4.5 out of 5 stars
      ·
      35 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free
      Free
      C

      Coursera Project Network

      Small Business Marketing Using Facebook

      Skills you'll gain: Facebook, Marketing Analytics, Advertising, Digital Advertising, Social Media Content, Content Development and Management, Social Media Marketing, Social Media, Content Marketing, Scheduling, Target Audience, Social Media Management, Customer Engagement

      4.6
      Rating, 4.6 out of 5 stars
      ·
      251 reviews

      Mixed · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Using Microsoft Copilot to Understand Your Customer

      Skills you'll gain: Customer Insights, Customer Analysis, Microsoft Copilot, Persona Development, Marketing Analytics, Marketing, Search Engine Marketing, Search Engine Optimization, Generative AI Agents, Report Writing, Social Media Marketing, Data Import/Export

      4.5
      Rating, 4.5 out of 5 stars
      ·
      8 reviews

      Beginner · Course · 1 - 4 Weeks

    • É

      École Polytechnique

      How to finance your venture ?

      Skills you'll gain: Entrepreneurial Finance, Cash Flows, Cash Management, Balance Sheet, Private Equity, Entrepreneurship, Financial Analysis, Financial Management, Financial Statements, Financial Market, Business Valuation, Investment Banking, Business Planning, Business Strategies, Growth Strategies

      4.2
      Rating, 4.2 out of 5 stars
      ·
      43 reviews

      Intermediate · Course · 1 - 3 Months

    • R

      Red Hat

      Fundamentals of Containers, Kubernetes and OpenShift

      Skills you'll gain: OpenShift, Application Deployment, Kubernetes, Containerization, Docker (Software), Cloud-Native Computing, CI/CD, YAML, Configuration Management, Application Lifecycle Management, Data Storage, Command-Line Interface

      4.7
      Rating, 4.7 out of 5 stars
      ·
      29 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      C

      Coursera

      The Role of the CEO in Navigating GenAI

      Skills you'll gain: Generative AI, Large Language Modeling, Business Leadership, Strategic Leadership, Business Communication, Digital Transformation, Strategic Decision-Making, Data-Driven Decision-Making, Organizational Change, Emerging Technologies, Business Strategy, Decision Making

      4.9
      Rating, 4.9 out of 5 stars
      ·
      103 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      B

      Board Infinity

      Build Website with HTML, JavaScript, AngularJS, and React

      Skills you'll gain: Angular, Javascript and jQuery, Hypertext Markup Language (HTML), Responsive Web Design, Cascading Style Sheets (CSS), Bootstrap (Front-End Framework), Javascript, React.js, UI Components, Web Design, Interactive Design, HTML and CSS, Web Design and Development, JavaScript Frameworks, User Interface (UI), Front-End Web Development, Event-Driven Programming, Web Content Accessibility Guidelines, Web Development Tools, Scripting

      4.4
      Rating, 4.4 out of 5 stars
      ·
      36 reviews

      Beginner · Specialization · 1 - 3 Months

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    In summary, here are 10 of our most popular customer journey courses

    • Project Management Job Search, Resume, and Interview Prep: IBM
    • Business Models For Sustainability: Copenhagen Business School
    • Advanced Manufacturing Enterprise: University at Buffalo
    • Administración de las Tecnologías de la Información: Universidad de Palermo
    • مقدمة في التسويق عبر وسائل التواصل الاجتماعي: Meta
    • Oracle Primavera P6 – Project Setup and Basic Management: Packt
    • Small Business Marketing Using Facebook: Coursera Project Network
    • Using Microsoft Copilot to Understand Your Customer: Microsoft
    • How to finance your venture ?: École Polytechnique
    • Fundamentals of Containers, Kubernetes and OpenShift: Red Hat

    Skills you can learn in Marketing

    Market (economics) (28)
    Social Media (15)
    Marketing Strategy (14)
    Analytics (13)
    Brand (13)
    Digital Marketing (13)
    Marketing Analytics (11)
    Plan (11)
    Advertising (9)
    Modeling (9)
    Social Media Marketing (9)
    Brand Management (7)

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