Skills you'll gain: Branding, Brand Strategy, Brand Awareness, Marketing Design, Target Audience, Customer Insights, Marketing, Content Creation, User Research, Goal Setting, Constructive Feedback, Persona Development, Marketing Strategies

Skills you'll gain: Political Sciences, Public Affairs, European History, Public History, Advocacy, Persuasive Communication, Governance

Skills you'll gain: Prompt Engineering, Generative AI, Workflow Management, Service Improvement, Resource Utilization, ChatGPT, Customer experience improvement, Business Process Automation, Capacity Planning, Artificial Intelligence, Content Creation, Business Ethics, Automation, Data Management

Skills you'll gain: Extract, Transform, Load, Data Cleansing, Power BI, Data Transformation, Data Management, Data Quality, Data Wrangling, Data Processing, Data Validation, Data Integration, Data Modeling, Data Import/Export, Data Storage

Skills you'll gain: Data Import/Export, Web Scraping, Tidyverse (R Package), Data Integration, Data Manipulation, Data Transformation, Relational Databases, Google Sheets, Unstructured Data, R Programming, Extensible Markup Language (XML), Spreadsheet Software, Databases, SQL, Data Storage, Application Programming Interface (API)

Skills you'll gain: Data Visualization, Data Presentation, Business Analytics, Dashboard, Data Analysis, Data Storytelling, Marketing Analytics, Data-Driven Decision-Making, Data Integration, Google Ads

Skills you'll gain: Corporate Communications, Media Relations, Strategic Communication, Target Audience, Public Relations, Social Media, Stakeholder Communications, Customer Communications Management, Marketing Communications, Branding, Brand Management, Communication Strategies, Social Media Strategy, Stakeholder Management

Skills you'll gain: Business Modeling, Strategic Partnership, Business Planning, Business Strategy, Entrepreneurship, Value Propositions, Target Market, Business Process, Customer Analysis, Market Opportunities, Revenue Management, Customer Relationship Management, Resource Management, Cost Accounting

Skills you'll gain: Microsoft Copilot, Customer Relationship Management (CRM) Software, Marketing Automation, Customer experience improvement, Generative AI, Business Process Automation, Self Service Technologies, Sales Process, Sales Strategy, Customer Service, Marketing Analytics, Return On Investment, Automation, Lead Generation, Natural Language Processing

Skills you'll gain: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer experience strategy (CX), Customer Service, Customer experience improvement, Customer Communications Management, Customer Relationship Management (CRM) Software, Customer Inquiries, Personalized Service, Customer Insights, Customer Analysis, Customer Retention, Business Analytics, ChatGPT, Generative AI Agents, User Feedback, Client Support, Cross Selling, Content Performance Analysis

Skills you'll gain: Customer Retention, Customer Acquisition Management, Customer Analysis, Marketing Channel, Customer Insights, Customer Relationship Management, Business-To-Consumer, Cross-Channel Marketing, Marketing Effectiveness, B2B Sales, Operating Cost, Strategic Marketing, Business Metrics, Market Analysis

Skills you'll gain: Game Theory, Experimentation, Research Design, Negotiation, Behavioral Economics, Economics, Social Sciences, Econometrics, Consumer Behaviour, Data Collection, Decision Making, Strategic Decision-Making, Peer Review