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    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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    Explore the Customer Experience Course Catalog

    • Status: Free Trial
      Free Trial
      I

      Imperial College London

      Foundations of Public Health Practice: The Public Health Approach

      Skills you'll gain: Public Health, Health Equity, Health Disparities, Preventative Care, Community Health, Epidemiology, Health Policy, Health Systems, Political Sciences, Social Studies, Socioeconomics, Ethical Standards And Conduct

      4.8
      Rating, 4.8 out of 5 stars
      ·
      482 reviews

      Beginner · Course · 1 - 4 Weeks

    • N

      National Taiwan University

      大數據分析:商業應用與策略管理 (Big Data Analytics: Business Applications and Strategic Decisions)

      Skills you'll gain: Data-Driven Decision-Making, Business Analytics, Business Intelligence, Strategic Decision-Making, Financial Data, Marketing Analytics, Business Strategy, Market Analysis, Customer Insights, Big Data, Analysis, Social Media, Market Research, Competitive Analysis, Real Time Data, Retail Store Operations, Brand Management, Banking, Consumer Behaviour, Financial Services

      4.8
      Rating, 4.8 out of 5 stars
      ·
      402 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Microsoft Power Platform Fundamentals PL-900 Exam Prep

      Skills you'll gain: Microsoft Power Platform, Microsoft Power Automate/Flow, Power BI, Dashboard, Data Visualization, Data Integration, Business Intelligence, Business Process Automation, Productivity Software, Application Development, Performance Analysis, Automation, Data Security, Workflow Management, Cloud Applications, Data Analysis Software, Business Process, Generative AI Agents, Microsoft Teams, Data Modeling

      4.3
      Rating, 4.3 out of 5 stars
      ·
      177 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of California, Davis

      Qualitative Research

      Skills you'll gain: Focus Group, Qualitative Research, Discussion Facilitation, Survey Creation, Market Research, Research, Research Reports, Recruitment, Research Methodologies, Interviewing Skills, Recruitment Strategies, Report Writing

      4.7
      Rating, 4.7 out of 5 stars
      ·
      458 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IBM

      Introduction to Business Analysis

      Skills you'll gain: Requirements Elicitation, Business Analysis, Process Analysis, Requirements Analysis, Digital Transformation, Business Process, Gap Analysis, Business Requirements, Business Transformation, Systems Analysis, Stakeholder Engagement, Data-Driven Decision-Making, Stakeholder Communications, Project Management, Change Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      212 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IBM

      Business Intelligence (BI) Essentials

      Skills you'll gain: Business Intelligence, Data-Driven Decision-Making, Data Mining, Business Analytics, Data Analysis, Statistical Visualization, Data Management, Data Collection, Data Warehousing, Data Wrangling, Extract, Transform, Load, Data Visualization Software, Data Transformation, Key Performance Indicators (KPIs)

      4.7
      Rating, 4.7 out of 5 stars
      ·
      312 reviews

      Beginner · Course · 1 - 3 Months

    • C

      Coursera Project Network

      Basic Image Classification with TensorFlow

      Skills you'll gain: Keras (Neural Network Library), Tensorflow, Image Analysis, Artificial Neural Networks, Deep Learning, Machine Learning Methods, Computer Vision

      4.6
      Rating, 4.6 out of 5 stars
      ·
      845 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • C

      Coursera Project Network

      Create Your First Web App with Python and Flask

      Skills you'll gain: Flask (Web Framework), Web Development, Web Applications, Object-Relational Mapping, Database Application, Back-End Web Development, Python Programming

      4.5
      Rating, 4.5 out of 5 stars
      ·
      549 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • C

      Coursera Project Network

      Python for Data Analysis: Pandas & NumPy

      Skills you'll gain: Pandas (Python Package), NumPy, Data Analysis, Data Science, Python Programming, Data Structures, Data Manipulation, Computer Programming

      4.5
      Rating, 4.5 out of 5 stars
      ·
      340 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • U

      University of Pennsylvania

      Arts and Culture Strategy

      Skills you'll gain: Risk Management, Organizational Structure, Organizational Strategy, Strategic Leadership, Culture, Organizational Effectiveness, Customer Analysis, Market Opportunities, Organizational Leadership, Strategic Communication, Stakeholder Communications, Liberal Arts, Target Audience, Value Propositions, Performance Measurement

      4.7
      Rating, 4.7 out of 5 stars
      ·
      224 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Expressway to Data Science: Python Programming

      Skills you'll gain: Matplotlib, Seaborn, Plot (Graphics), Pandas (Python Package), NumPy, Data Visualization Software, Data Visualization, Programming Principles, Computer Programming, Histogram, Functional Design, Data Import/Export, Package and Software Management, Scripting, Scripting Languages, Data Manipulation, Python Programming, Data Science, Data Structures

      4.7
      Rating, 4.7 out of 5 stars
      ·
      286 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      M

      Meta

      APIs

      Skills you'll gain: Restful API, Django (Web Framework), API Design, Software Documentation, Application Programming Interface (API), Authentications, Authorization (Computing), Test Tools, Debugging, JSON, Performance Tuning, Data Validation, Extensible Markup Language (XML)

      4.4
      Rating, 4.4 out of 5 stars
      ·
      341 reviews

      Intermediate · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular customer experience courses

    • Foundations of Public Health Practice: The Public Health Approach: Imperial College London
    • 大數據分析:商業應用與策略管理 (Big Data Analytics: Business Applications and Strategic Decisions): National Taiwan University
    • Microsoft Power Platform Fundamentals PL-900 Exam Prep: Microsoft
    • Qualitative Research: University of California, Davis
    • Introduction to Business Analysis: IBM
    • Business Intelligence (BI) Essentials: IBM
    • Basic Image Classification with TensorFlow: Coursera Project Network
    • Create Your First Web App with Python and Flask: Coursera Project Network
    • Python for Data Analysis: Pandas & NumPy: Coursera Project Network
    • Arts and Culture Strategy: University of Pennsylvania

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