• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Service Improvement
    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "service improvement"

    • V

      Vanderbilt University

      Building Cloud Services with the Java Spring Framework

      Skills you'll gain: Spring Framework, Object-Relational Mapping, Cloud Security, Java, Scalability, Cloud Services, Web Services, Cloud Computing, JSON, Security Controls, Restful API, Web Applications, Object Oriented Design, Database Design, Software Design, Dependency Analysis

      4.3
      Rating, 4.3 out of 5 stars
      ·
      251 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Google Cloud Infrastructure for Azure Professionals

      Skills you'll gain: Identity and Access Management, Kubernetes, Google Cloud Platform, Virtual Machines, Cloud Applications, Microsoft Azure, Load Balancing, Cloud-Native Computing, Cloud Computing Architecture, Azure Active Directory, Virtualization and Virtual Machines, Cloud Storage, Public Cloud, Multi-Cloud, Cloud Infrastructure, Platform As A Service (PaaS), Cloud Management, Virtual Private Networks (VPN), Data Lakes, Containerization

      4.6
      Rating, 4.6 out of 5 stars
      ·
      247 reviews

      Intermediate · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of California, Irvine

      E-Marketing

      Skills you'll gain: Pay Per Click Advertising, Search Engine Marketing, Customer Retention, Persona Development, Digital Marketing, Marketing Analytics, Search Engine Optimization, Key Performance Indicators (KPIs), Target Audience, Keyword Research, Social Media Strategy, Marketing Effectiveness, Customer Acquisition Management, Customer experience improvement, Marketing Strategy and Techniques, Customer Engagement, A/B Testing, Web Analytics, Marketing Strategies, Google Analytics

      4.7
      Rating, 4.7 out of 5 stars
      ·
      389 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      R

      Red Hat

      Managing Cloud-native Applications with Kubernetes

      Skills you'll gain: Kubernetes, Cloud-Native Computing, Application Deployment, Cloud Applications, Containerization, Cloud Computing, YAML, Configuration Management, Network Routing, Performance Tuning, Scalability

      4.8
      Rating, 4.8 out of 5 stars
      ·
      63 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      Macquarie University

      Marketing analytics: Know your customers

      Skills you'll gain: Marketing Analytics, Customer Insights, Marketing Effectiveness, Digital Marketing, Customer Data Management, Marketing Strategies, Social Media Marketing, Customer experience strategy (CX), Customer Relationship Management, Predictive Analytics, Consumer Behaviour, Big Data, Data Analysis, Integrated Marketing Communications

      4.7
      Rating, 4.7 out of 5 stars
      ·
      439 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      F

      Fundação Instituto de Administração

      Models & Frameworks to Support Sales Planning

      Skills you'll gain: Sales Management, Sales Strategy, Customer Engagement, Sales Process, Sales Enablement, Sales Training, Customer Relationship Building, Business, Communication, Negotiation

      4.5
      Rating, 4.5 out of 5 stars
      ·
      76 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      Q

      Queen Mary University of London

      Cloud Computing Law: Transactions

      Skills you'll gain: Cloud Services, Legal Risk, Cloud Computing, Intellectual Property, Contract Negotiation, Cloud Security, Vendor Contracts, Contract Review, Law, Regulation, and Compliance, Service Level Agreement, Data Security

      4.9
      Rating, 4.9 out of 5 stars
      ·
      94 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      F

      Fundação Instituto de Administração

      Sales & Marketing Alignment

      Skills you'll gain: Sales Management, Sales Strategy, Sales, Conflict Management, Marketing, Marketing Planning, Strategic Marketing, Marketing Effectiveness, Organizational Strategy, Product Promotion, Cross-Functional Collaboration, Gap Analysis

      4.6
      Rating, 4.6 out of 5 stars
      ·
      79 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Google Cloud IAM and Networking for Azure Professionals

      Skills you'll gain: Identity and Access Management, Google Cloud Platform, Microsoft Azure, Azure Active Directory, Cloud Computing Architecture, Cloud Management, Virtual Private Networks (VPN), User Accounts, Virtual Machines, Network Security, Firewall, Network Routing

      4.6
      Rating, 4.6 out of 5 stars
      ·
      245 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      I

      IBM

      IBM Ethical Hacking with Open Source Tools

      Skills you'll gain: Penetration Testing, Linux, Threat Detection, Vulnerability Assessments, Vulnerability Scanning, Threat Management, Vulnerability Management, Network Security, Bash (Scripting Language), Network Monitoring, Cyber Threat Intelligence, Scripting, Cybersecurity, Cyber Security Assessment, Incident Response, Distributed Denial-Of-Service (DDoS) Attacks, Data Ethics, Command-Line Interface, Security Testing, Information Systems Security

      4.7
      Rating, 4.7 out of 5 stars
      ·
      10 reviews

      Intermediate · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      A

      Arizona State University

      Semiconductor Packaging Manufacturing

      Skills you'll gain: Statistical Process Controls, Process Control, Quality Assurance, Semiconductors, Verification And Validation, Manufacturing Operations, Manufacturing Processes, Manufacturing Standards, Process Analysis, Product Testing, Thermal Management, Electronics Engineering, Electronics, Reliability

      4.7
      Rating, 4.7 out of 5 stars
      ·
      57 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      S

      SkillUp EdTech

      Getting Started with Tableau

      Skills you'll gain: Dashboard, Data Storytelling, Data Visualization Software, Tableau Software, Data Visualization, Interactive Data Visualization, Real Time Data, Data Manipulation, Data Import/Export, Data Transformation, Data Cleansing, Business Intelligence

      4.7
      Rating, 4.7 out of 5 stars
      ·
      34 reviews

      Beginner · Course · 1 - 4 Weeks

    1…646566…223

    In summary, here are 10 of our most popular service improvement courses

    • Building Cloud Services with the Java Spring Framework: Vanderbilt University
    • Google Cloud Infrastructure for Azure Professionals: Google Cloud
    • E-Marketing: University of California, Irvine
    • Managing Cloud-native Applications with Kubernetes: Red Hat
    • Marketing analytics: Know your customers: Macquarie University
    • Models & Frameworks to Support Sales Planning : Fundação Instituto de Administração
    • Cloud Computing Law: Transactions: Queen Mary University of London
    • Sales & Marketing Alignment: Fundação Instituto de Administração
    • Google Cloud IAM and Networking for Azure Professionals: Google Cloud
    • IBM Ethical Hacking with Open Source Tools: IBM

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog
    • Teaching Center

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok