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    • Customer Insights

    Customer Insights Courses Online

    Explore customer insights methods for understanding consumer behavior. Learn to gather and analyze data to inform marketing and product development.

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    Explore the Customer Insights Course Catalog

    • Status: Free Trial
      Free Trial
      M

      Macquarie University

      Strategic management: Be competitive

      Skills you'll gain: Business Strategy, Strategic Thinking, Customer Analysis, Strategic Marketing, Growth Strategies, Competitive Analysis, Business Planning, Market Analysis, Strategic Decision-Making, Market Opportunities, Value Propositions, Organizational Effectiveness, Analysis, Innovation

      4.8
      Rating, 4.8 out of 5 stars
      ·
      320 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      M

      Michigan State University

      Planning: Principled, Proposing, Proofing, and Practicing to a Success Plan

      Skills you'll gain: Value Propositions, Business Planning, Business Modeling, Entrepreneurship, Business Development, Business Strategy, Product Development, Financial Forecasting, New Business Development, Financial Analysis, Customer Analysis, Innovation

      4.5
      Rating, 4.5 out of 5 stars
      ·
      180 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Generative AI Advance Fine-Tuning for LLMs

      Skills you'll gain: Large Language Modeling, Generative AI, Prompt Engineering, Natural Language Processing, Reinforcement Learning, Performance Tuning, User Feedback, Training and Development, Quality Assessment

      4.3
      Rating, 4.3 out of 5 stars
      ·
      76 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Introduction to Microsoft 365 Copilot

      Skills you'll gain: Microsoft Copilot, Prompt Engineering, Microsoft 365, Microsoft Outlook, Productivity Software, Collaborative Software, ChatGPT, Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Artificial Intelligence, Generative AI, Identity and Access Management, Data Security

      4.6
      Rating, 4.6 out of 5 stars
      ·
      184 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      K

      Kennesaw State University

      The Define Phase for the 6 σ Black Belt

      Skills you'll gain: Six Sigma Methodology, Lean Six Sigma, Analysis, Process Improvement, Project Documentation, Quality Improvement, Process Capability, Customer Analysis, Continuous Quality Improvement (CQI), Project Management, Business Process

      4.4
      Rating, 4.4 out of 5 stars
      ·
      98 reviews

      Mixed · Course · 1 - 3 Months

    • L

      Lund University

      Working for a sustainable future: concepts and approaches

      Skills you'll gain: Systems Thinking, Sustainability Reporting, Environmental Issue, Environmental Policy, Environmental Science, Innovation, Economic Development, Environmental Social And Corporate Governance (ESG), Complex Problem Solving, Predictive Modeling, Governance, Geospatial Information and Technology

      4.7
      Rating, 4.7 out of 5 stars
      ·
      120 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free
      Free
      C

      Coursera Project Network

      Create a Customer Satisfaction Survey in Qualtrics

      Skills you'll gain: Customer Insights, Customer Analysis, Employee Surveys, User Feedback, Customer experience improvement

      4.7
      Rating, 4.7 out of 5 stars
      ·
      13 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Microsoft Azure Cosmos DB

      Skills you'll gain: Microsoft Azure, NoSQL, Database Administration, Data Store, Database Systems, Cloud Storage, Database Theory, Data Storage, Cloud Services, Data Storage Technologies, Data Security, Query Languages, Application Programming Interface (API)

      4.4
      Rating, 4.4 out of 5 stars
      ·
      98 reviews

      Beginner · Course · 1 - 4 Weeks

    • A

      Amazon Web Services

      Fundamentals of Generative AI for Beginners

      Skills you'll gain: Large Language Modeling, Prompt Engineering, Generative AI, Artificial Neural Networks, Software Development Tools, Test Data, Artificial Intelligence, Data Ethics, Deep Learning, Machine Learning

      4.6
      Rating, 4.6 out of 5 stars
      ·
      55 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      L

      L&T EduTech

      Fundamentals of Digital Design for VLSI Chip Design

      Skills you'll gain: Field-Programmable Gate Array (FPGA), Application Specific Integrated Circuits, Computational Logic, Computer Architecture, Hardware Design, Electronics Engineering, Electronics, Programmable Logic Controllers, Electronic Systems, Semiconductors, Electronic Components, Data Storage, Data Storage Technologies

      4.6
      Rating, 4.6 out of 5 stars
      ·
      90 reviews

      Intermediate · Course · 1 - 4 Weeks

    • V

      Vanderbilt University

      Leading Innovation in Arts and Culture

      Skills you'll gain: Innovation, Leadership, Organizational Structure, Organizational Strategy, Culture Transformation, Creative Thinking, Organizational Change, Risk Management, Business Strategies, Complex Problem Solving, Technology Solutions, Market Dynamics

      4.3
      Rating, 4.3 out of 5 stars
      ·
      68 reviews

      Mixed · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      M

      Microsoft

      Essentials with Azure Fundamentals

      Skills you'll gain: Microsoft Azure, Cloud Management, Cloud Computing, Cloud Computing Architecture, Infrastructure As A Service (IaaS), Cloud Services, Infrastructure as Code (IaC), Virtual Machines, System Monitoring, Cloud Security, Scalability

      4.6
      Rating, 4.6 out of 5 stars
      ·
      41 reviews

      Beginner · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular customer insights courses

    • Strategic management: Be competitive: Macquarie University
    • Planning: Principled, Proposing, Proofing, and Practicing to a Success Plan: Michigan State University
    • Generative AI Advance Fine-Tuning for LLMs : IBM
    • Introduction to Microsoft 365 Copilot: Microsoft
    • The Define Phase for the 6 σ Black Belt: Kennesaw State University
    • Working for a sustainable future: concepts and approaches: Lund University
    • Create a Customer Satisfaction Survey in Qualtrics: Coursera Project Network
    • Microsoft Azure Cosmos DB: Microsoft
    • Fundamentals of Generative AI for Beginners: Amazon Web Services
    • Fundamentals of Digital Design for VLSI Chip Design: L&T EduTech

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