• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • It Service Management
    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "it service management"

    • Status: New
      New
      C

      Coursera Instructor Network

      GenAI for Account Managers: Personalizing Client Engagement

      Skills you'll gain: Account Management, Client Services, AI Personalization, Customer Engagement, Generative AI Agents, Customer Communications Management, Personalized Service, Customer Insights, Prompt Engineering, Communication, ChatGPT, Scalability, HubSpot CRM, Predictive Modeling, Business Process Automation, Business Ethics, Workflow Management, Automation

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Packt

      IP Addressing, Routing, and Network Management

      Skills you'll gain: Network Monitoring, Routing Protocols, Network Switches, TCP/IP, Disaster Recovery, Network Routing, Open Shortest Path First (OSPF), Dynamic Host Configuration Protocol (DHCP), Virtual Local Area Network (VLAN), System Monitoring, Network Planning And Design, Network Troubleshooting, Network Infrastructure, Network Administration, Network Architecture, Network Protocols, Border Gateway Protocol, Local Area Networks, Document Management, Software-Defined Networking

      Intermediate · Course · 1 - 3 Months

    • Status: New
      New
      U

      University of Maryland, College Park

      Cybersecurity Risk Management Across Critical Systems

      Skills you'll gain: Cybersecurity, Cyber Security Policies, Cyber Risk, Risk Management, Cyber Governance, Cyber Attacks, Stakeholder Engagement, Risk Mitigation, Cyber Security Strategy, Operational Risk, Stakeholder Communications, Enterprise Risk Management (ERM), Security Management, Risk Analysis, Cyber Security Assessment, Threat Modeling, Information Assurance, Risk Modeling, Governance, Vulnerability Assessments

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      R

      Rutgers the State University of New Jersey

      Supply Chain Analytics

      Skills you'll gain: Demand Planning, Competitive Intelligence, Strategic Sourcing, Competitive Analysis, Procurement, Market Intelligence, Purchasing, Supplier Management, Supply Chain, Inventory Management, Supply Management, Vendor Management, Management Consulting, Data Collection, Inventory Control, Business Consulting, Supply Chain Management, Inventory Control Systems, Forecasting, Supplier Performance Management

      4.6
      Rating, 4.6 out of 5 stars
      ·
      2.2K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      From Data to Insights with Google Cloud

      Skills you'll gain: Looker (Software), Dashboard, SQL, Data Transformation, Big Data, Google Cloud Platform, Applied Machine Learning, Data Cleansing, Machine Learning, Cloud Infrastructure, Data Import/Export, Artificial Intelligence and Machine Learning (AI/ML), Data Analysis, Data Access, Data Warehousing, Supervised Learning, Database Architecture and Administration, Data Visualization Software, Predictive Modeling, Deep Learning

      4.6
      Rating, 4.6 out of 5 stars
      ·
      4.7K reviews

      Beginner · Specialization · 3 - 6 Months

    • U

      University of Colorado Boulder

      Master of Engineering in Engineering Management

      Skills you'll gain: Object Oriented Design, User Story, SQL, Systems Engineering, Real-Time Operating Systems, New Product Development, Field-Programmable Gate Array (FPGA), Delegation Skills, Failure Analysis, Sampling (Statistics), Diversity Equity and Inclusion Initiatives, Supplier Management, Sustainability Reporting, Accountability, Data Ethics, Data Mining, Statistical Modeling, Unsupervised Learning, Goal Setting, Proposal Writing

      Earn a degree

      Degree · 1 - 4 Years

    • Status: New
      New
      P

      Packt

      Data Management with SQL

      Skills you'll gain: MySQL, SQL, Database Design, Database Management, Query Languages, Databases, Data Manipulation, Relational Databases, Data Analysis, Performance Tuning, Software Installation

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Michigan

      Financial Technology (Fintech) Innovations

      Skills you'll gain: Payment Systems, Payment Processing, FinTech, Blockchain, Mobile Banking, Fundraising and Crowdsourcing, Credit/Debit Card Processing, Emerging Technologies, Investment Management, Wealth Management, Payment Processing and Collection, Asset Management, Point of Sale, Banking, Fundraising, Capital Markets, Consumer Lending, Financial Trading, Market Dynamics, Digital Assets

      4.7
      Rating, 4.7 out of 5 stars
      ·
      2.7K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Packt

      CompTIA Network+ (N10-009) Crash Course

      Skills you'll gain: OSI Models, Networking Hardware, Network Monitoring, Routing Protocols, Network Protocols, Network Troubleshooting, Network Architecture, Network Switches, TCP/IP, Disaster Recovery, Network Security, Cloud Computing, Distributed Denial-Of-Service (DDoS) Attacks, Network Routing, Wireless Networks, General Networking, Computer Networking, Open Shortest Path First (OSPF), Hardening, Network Administration

      Intermediate · Specialization · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      N

      National Academy of Sports Medicine

      Holistic Weight Management

      Skills you'll gain: Stress Management, Behavioral Health, Mental and Behavioral Health Specialties, Psychosocial Assessments, Mental Health, Social Sciences, Psychology, Patient Evaluation, Nutrition and Diet, Kinesiology, Resilience, Sociology, Mental and Behavioral Health, Coaching, Clinical Nutrition, Surgery, Nutrition Education, Health Assessment, Creative Problem-Solving, Physical Therapy

      Intermediate · Specialization · 1 - 3 Months

    • Status: New
      New
      P

      Packt

      AZ-204 Developing Solutions for Microsoft Azure

      Skills you'll gain: Microsoft Azure, Serverless Computing, Virtual Machines, Containerization, Cloud Applications, Docker (Software), Platform As A Service (PaaS), Application Deployment, Infrastructure As A Service (IaaS), Kubernetes, .NET Framework, Data Security, Event-Driven Programming, Azure Active Directory, Cloud Security, Microservices, API Design, Cloud Storage, System Monitoring, Scalability

      Intermediate · Course · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      U

      University of Minnesota

      Getting Started with IT-based Entrepreneurship

      Skills you'll gain: Business Modeling, Entrepreneurship, New Business Development, Emerging Technologies, Technology Strategies, Business Strategies, Information Technology, Legal Risk, Innovation, Team Building

      Beginner · Course · 1 - 3 Months

    Searches related to it service management

    itil v4 introduction to service management concept
    itil v4 details of four dimensions of service management
    1…585960…834

    In summary, here are 10 of our most popular it service management courses

    • GenAI for Account Managers: Personalizing Client Engagement: Coursera Instructor Network
    • IP Addressing, Routing, and Network Management: Packt
    • Cybersecurity Risk Management Across Critical Systems: University of Maryland, College Park
    • Supply Chain Analytics: Rutgers the State University of New Jersey
    • From Data to Insights with Google Cloud: Google Cloud
    • Master of Engineering in Engineering Management: University of Colorado Boulder
    • Data Management with SQL: Packt
    • Financial Technology (Fintech) Innovations: University of Michigan
    • CompTIA Network+ (N10-009) Crash Course: Packt
    • Holistic Weight Management: National Academy of Sports Medicine

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog
    • Teaching Center

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok