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    Customer Journey Courses Online

    Understand customer journey mapping for optimizing customer interactions. Learn to create seamless experiences across various touchpoints.

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    Explore the Customer Journey Course Catalog

    • Status: Free Trial
      Free Trial
      T

      The State University of New York

      Data Analytics in Sports Law and Management

      Skills you'll gain: Facility Management, Event Management, Legal Risk, Contract Management, Performance Analysis, Hospitality and Food Services, Facility Operations, Event Planning, Business Analytics, Law, Regulation, and Compliance, Analytics, Data-Driven Decision-Making, Data Analysis, Scheduling, Labor Relations, Customer Engagement, Team Performance Management, Linear Algebra, Risk Management, Commercial Laws

      4.8
      Rating, 4.8 out of 5 stars
      ·
      32 reviews

      Beginner · Specialization · 3 - 6 Months

    • I

      Illinois Tech

      Introduction to Contemporary Operating Systems and Hardware 1a

      Skills you'll gain: Computer Hardware, Hardware Architecture, Networking Hardware, Data Storage Technologies, System Configuration, Microarchitecture, Computer Architecture, Peripheral Devices

      Build toward a degree

      4.6
      Rating, 4.6 out of 5 stars
      ·
      84 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Building No-Code Apps with AppSheet: Foundations

      Skills you'll gain: Application Deployment, Application Development, Data Integration, Cloud Applications, User Interface (UI), Spreadsheet Software, User Centered Design, Web Applications, Data Modeling

      4.8
      Rating, 4.8 out of 5 stars
      ·
      167 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      D

      Dell

      Develop with Dell: IT Sales

      Skills you'll gain: Overcoming Objections, Sales Process, Closing (Sales), Value Propositions, Active Listening, Selling Techniques, Sales Presentation, Prospecting and Qualification, Digital Transformation, Business Communication, Sales, Technical Sales, Data Centers, Customer Relationship Building, Sales Strategy, Customer Insights, Interviewing Skills, Data Storage Technologies, Communication, Solution Selling

      4.9
      Rating, 4.9 out of 5 stars
      ·
      29 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free
      Free
      G

      Goldman Sachs

      Fundamentals of Business Finance, with Goldman Sachs 10,000 Women

      Skills you'll gain: Financial Statements, Financial Statement Analysis, Income Statement, Balance Sheet, Financial Analysis, Small Business Accounting, Accounting, Profit and Loss (P&L) Management, Business Planning, Financial Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.1K reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      J

      Johns Hopkins University

      Tidyverse Skills for Data Science in R

      Skills you'll gain: Tidyverse (R Package), Ggplot2, Data Wrangling, Statistical Modeling, Exploratory Data Analysis, Plot (Graphics), R Programming, Data Import/Export, Predictive Modeling, Statistical Visualization, Sampling (Statistics), Data Visualization Software, Statistical Hypothesis Testing, Data Analysis, Data Manipulation, Data Modeling, Web Scraping, Data Integration, Data Cleansing, Data Transformation

      4.5
      Rating, 4.5 out of 5 stars
      ·
      104 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      L

      LearnKartS

      Risk Management Professional (PMI-RMP®) Certification Course

      Skills you'll gain: Risk Analysis, Project Risk Management, Risk Management, Stakeholder Management, Risk Mitigation, Contingency Planning, Continuous Monitoring, Conflict Management, Business Risk Management, Risk Control, Performance Analysis, Stakeholder Engagement, Agile Project Management, Decision Making, Project Management, Operational Risk, Agile Methodology, Risk Appetite, Operational Analysis, User Story

      4.8
      Rating, 4.8 out of 5 stars
      ·
      28 reviews

      Intermediate · Specialization · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      D

      DeepLearning.AI

      Applied Statistics for Data Analytics

      Skills you'll gain: Probability & Statistics, Statistical Analysis, Statistics, Statistical Modeling, Statistical Hypothesis Testing, Statistical Visualization, Descriptive Statistics, Data Analysis, Histogram, Probability, Probability Distribution, Correlation Analysis, Statistical Inference, Estimation, Simulation and Simulation Software, Sampling (Statistics), Analytical Skills, Spreadsheet Software, Generative AI

      4.9
      Rating, 4.9 out of 5 stars
      ·
      21 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free
      Free
      G

      Goldman Sachs

      Fundamentals of Customers and Competition, with Goldman Sachs 10,000 Women

      Skills you'll gain: Competitive Analysis, Value Propositions, Growth Strategies, Market Opportunities, Business Strategies, Consumer Behaviour, Target Market, Customer Insights, Price Negotiation, Market Analysis

      4.8
      Rating, 4.8 out of 5 stars
      ·
      311 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      B

      Board Infinity

      SAFe Fundamentals

      Skills you'll gain: Scaled Agile Framework, Backlogs, Agile Methodology, Sprint Planning, Agile Product Development, Process Improvement and Optimization, Cross-Functional Collaboration, Continuous Improvement Process, Performance Measurement, Kanban Principles, Quality Assurance, Lean Methodologies, Data-Driven Decision-Making, Agile Project Management, Sprint Retrospectives, Risk Management, Continuous Integration, Scrum (Software Development), Team Management, User Story

      3.7
      Rating, 3.7 out of 5 stars
      ·
      117 reviews

      Beginner · Specialization · 1 - 3 Months

    • D

      Dubai College of Tourism

      Hotel Front Office Operations

      Skills you'll gain: Front Office, Telephone Skills, Hotel Operations, Guest Relations, Revenue Management, Greeting Customers, Office Procedures, Hospitality, Administrative Support and Clerical Tasks, Verbal Communication Skills, Upselling, Interpersonal Communications, Communication Strategies, Property Management Systems, Active Listening, Cross Selling, Customer Relationship Building, Prioritization

      4.9
      Rating, 4.9 out of 5 stars
      ·
      24 reviews

      Beginner · Course · 1 - 4 Weeks

    • P

      Peking University

      中级商务汉语——商务活动篇

      Skills you'll gain: Telephone Skills, Business Communication, Market Research, Business Correspondence, Travel Arrangements, Events and Conferences, Cultural Sensitivity, Negotiation, Business Relationship Management, Language Competency, Business Writing, Customer Relationship Building, Presentations, Vocabulary

      4.8
      Rating, 4.8 out of 5 stars
      ·
      61 reviews

      Intermediate · Course · 1 - 3 Months

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    In summary, here are 10 of our most popular customer journey courses

    • Data Analytics in Sports Law and Management: The State University of New York
    • Introduction to Contemporary Operating Systems and Hardware 1a: Illinois Tech
    • Building No-Code Apps with AppSheet: Foundations: Google Cloud
    • Develop with Dell: IT Sales: Dell
    • Fundamentals of Business Finance, with Goldman Sachs 10,000 Women: Goldman Sachs
    • Tidyverse Skills for Data Science in R: Johns Hopkins University
    • Risk Management Professional (PMI-RMP®) Certification Course: LearnKartS
    • Applied Statistics for Data Analytics: DeepLearning.AI
    • Fundamentals of Customers and Competition, with Goldman Sachs 10,000 Women: Goldman Sachs
    • SAFe Fundamentals: Board Infinity

    Skills you can learn in Marketing

    Market (economics) (28)
    Social Media (15)
    Marketing Strategy (14)
    Analytics (13)
    Brand (13)
    Digital Marketing (13)
    Marketing Analytics (11)
    Plan (11)
    Advertising (9)
    Modeling (9)
    Social Media Marketing (9)
    Brand Management (7)

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