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    • Customer Insights

    Customer Insights Courses Online

    Explore customer insights methods for understanding consumer behavior. Learn to gather and analyze data to inform marketing and product development.

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    Explore the Customer Insights Course Catalog

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Agile Project Management

      Skills you'll gain: User Story, Agile Project Management, Scrum (Software Development), Agile Methodology, Engineering Management, Sprint Planning, Organizational Strategy, Software Development Methodologies, Virtual Teams, Leadership

      Build toward a degree

      4.7
      Rating, 4.7 out of 5 stars
      ·
      400 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free
      Free
      C

      Coursera Project Network

      How to Set Up a Facebook Ads Campaign

      Skills you'll gain: Target Audience, Facebook, Advertising Campaigns, Social Media Campaigns, Campaign Management, Social Media, Social Media Management, Paid media, Online Advertising, Social Media Marketing, Advertising, Marketing Budgets, Digital Advertising, Budgeting

      4.7
      Rating, 4.7 out of 5 stars
      ·
      387 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      S

      SAS

      SAS Visual Business Analytics

      Skills you'll gain: SAS (Software), Network Analysis, Trend Analysis, Data Manipulation, Data Analysis, Forecasting, Data Quality, Text Mining, Exploratory Data Analysis, Ad Hoc Reporting, Spatial Data Analysis, Data Visualization Software, Spatial Analysis, Dashboard, Time Series Analysis and Forecasting, Interactive Data Visualization, Data-Driven Decision-Making, Predictive Analytics, Business Reporting, Data Visualization

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.1K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      H

      HubSpot Academy

      Sales Training: Techniques for a Human-Centric Sales Process

      Skills you'll gain: Closing (Sales), Booking (Sales), Overcoming Objections, Sales Training, Sales Process, Sales Prospecting, HubSpot CRM, Sales, Inside Sales, Prospecting and Qualification, Sales Strategy, Consultative Selling, Customer Relationship Management (CRM) Software, Lead Generation, Negotiation, LinkedIn, Value Propositions, Professional Networking

      4.7
      Rating, 4.7 out of 5 stars
      ·
      519 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      Interactive Brokers

      Derivatives - Options & Futures

      Skills you'll gain: Derivatives, Futures Exchange, Financial Trading, Financial Market, Securities Trading, Risk Management, Market Analysis, Capital Markets, Investments, Technical Analysis, Equities, Market Dynamics, Profit and Loss (P&L) Management, Decision Making

      4.5
      Rating, 4.5 out of 5 stars
      ·
      239 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of California, Davis

      Quantitative Research

      Skills you'll gain: Surveys, Survey Creation, Quantitative Research, Statistical Analysis, Marketing Analytics, Market Research, Statistical Methods, Data Analysis, Marketing, Target Market, Sample Size Determination, Quality Control

      4.4
      Rating, 4.4 out of 5 stars
      ·
      337 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      SkillUp EdTech

      Generative AI: Transform Your Customer Support Career

      Skills you'll gain: Prompt Engineering, Standard Operating Procedure, Generative AI, Customer Support, ChatGPT, Customer Service, Customer experience improvement, Technical Support and Services, Procedure Development, Data Ethics, Artificial Intelligence, Customer Insights, User Feedback, Business Ethics, Language Interpretation, Translation, and Studies, Automation, Natural Language Processing

      4.9
      Rating, 4.9 out of 5 stars
      ·
      38 reviews

      Intermediate · Course · 1 - 4 Weeks

    • C

      Coursera Instructor Network

      Brand Management: Strategies for a Strong Brand

      Skills you'll gain: Brand Management, Branding, Brand Strategy, Brand Awareness, Brand Loyalty, Marketing Psychology, Data-Driven Decision-Making, Thought Leadership, Storytelling, Culture, Customer Engagement, Innovation

      4.8
      Rating, 4.8 out of 5 stars
      ·
      166 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      R

      Rice University

      A Story of Economics: A Principles Tale

      Skills you'll gain: Economics, Supply And Demand, Business Economics, Market Dynamics, Economic Development, Game Theory, Financial Policy, Cost Accounting, Tax, Market Analysis, International Relations, Business Metrics, Public Policies, Operating Cost, Performance Metric, International Finance, Fiscal Management, Consumer Behaviour, Investments, Labor Relations

      4.8
      Rating, 4.8 out of 5 stars
      ·
      111 reviews

      Beginner · Specialization · 3 - 6 Months

    • S

      Stanford University

      The AI Awakening: Implications for the Economy and Society

      Skills you'll gain: Generative AI, Workforce Development, OpenAI, Employee Training, Socioeconomics, Emerging Technologies, Artificial Intelligence, Large Language Modeling, Business Solutions, Economics, Innovation, Natural Language Processing

      4.7
      Rating, 4.7 out of 5 stars
      ·
      91 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      S

      Starweaver

      Hospitality Luxury Brand Management

      Skills you'll gain: Hospitality Management, Hospitality Services, Hospitality, Brand Management, Hotel And Restaurant Management, Branding, Brand Awareness, Brand Marketing, Brand Strategy, Revenue Management, Brand Loyalty, Business Ethics, Digital Transformation, Personalized Service, Market Dynamics, Corporate Sustainability, Quality Management, Customer experience improvement, Crisis Management, Innovation

      4.5
      Rating, 4.5 out of 5 stars
      ·
      141 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      D

      DeepLearning.AI

      AI-Powered Software and System Design

      Skills you'll gain: Database Design, Software Design Patterns, Database Systems, Software Architecture, System Design and Implementation, API Design, Large Language Modeling, Software Development, Artificial Intelligence, Generative AI, Secure Coding, Application Programming Interface (API), Performance Tuning

      4.7
      Rating, 4.7 out of 5 stars
      ·
      133 reviews

      Beginner · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular customer insights courses

    • Agile Project Management: University of Colorado Boulder
    • How to Set Up a Facebook Ads Campaign: Coursera Project Network
    • SAS Visual Business Analytics: SAS
    • Sales Training: Techniques for a Human-Centric Sales Process: HubSpot Academy
    • Derivatives - Options & Futures: Interactive Brokers
    • Quantitative Research: University of California, Davis
    • Generative AI: Transform Your Customer Support Career: SkillUp EdTech
    • Brand Management: Strategies for a Strong Brand: Coursera Instructor Network
    • A Story of Economics: A Principles Tale: Rice University
    • The AI Awakening: Implications for the Economy and Society: Stanford University

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