• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Knowledge Management

    Knowledge Management Courses Online

    Master knowledge management for capturing and sharing organizational knowledge. Learn about KM strategies, tools, and best practices.

    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Explore the Knowledge Management Course Catalog

    • Status: New
      New
      M

      Macquarie University

      Cyber Strategy, Planning & Compliance

      Skills you'll gain: Cyber Governance, Cyber Security Policies, Cyber Security Strategy, Threat Modeling, Cyber Risk, Cyber Security Assessment, Vulnerability Assessments, Compliance Management, ISO/IEC 27001, Return On Investment, NIST 800-53, Risk Management, Auditing, Stakeholder Engagement

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Packt

      Network Security, Troubleshooting, & Certification Prep

      Skills you'll gain: Network Troubleshooting, Network Security, Distributed Denial-Of-Service (DDoS) Attacks, Hardening, Network Administration, Network Monitoring, Intrusion Detection and Prevention, Threat Modeling, Network Protocols, Cybersecurity, Information Systems Security, Firewall, Network Infrastructure, General Networking, Authentications, Identity and Access Management, Local Area Networks, Networking Hardware, Encryption, Virtual Local Area Network (VLAN)

      Intermediate · Course · 1 - 3 Months

    • Status: New
      New
      P

      Packt

      IT & Cloud Audit Masterclass – Fundamentals to Advanced

      Skills you'll gain: Security Controls, Cloud Security, IT Security Architecture, Control Objectives for Information and Related Technology (COBIT), IT Management, Cyber Security Assessment, Cybersecurity, Cloud Computing, NIST 800-53, ISO/IEC 27001, Risk Management Framework, Vulnerability Assessments, Identity and Access Management, Data Security

      Intermediate · Course · 3 - 6 Months

    • Status: New
      New
      P

      Packt

      Kubernetes Masterclass for Application Developers

      Skills you'll gain: Kubernetes, Containerization, Docker (Software), Cloud-Native Computing, Application Deployment, Cloud Applications, YAML, Amazon Web Services, Load Balancing, Data Storage, Cloud Computing Architecture, General Networking, Application Lifecycle Management

      Intermediate · Course · 1 - 3 Months

    • Status: New
      New
      P

      Packt

      Working with SSH

      Skills you'll gain: Hardening, Remote Access Systems, Linux Servers, Linux Administration, Linux, Linux Commands, Network Security, Authentications, Key Management, Public Key Infrastructure, Software Installation

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      P

      Packt

      AI Strategy for Business Leaders with ChatGPT, ML & DL

      Skills you'll gain: Business Leadership, Artificial Intelligence, Business Strategy, Risk Management, AI Personalization, Strategic Thinking, Business Transformation, Technology Strategies, Generative AI, Digital Transformation, Project Management Software, Organizational Leadership, ChatGPT, Machine Learning, Data Ethics, Innovation, Emerging Technologies, Automation, Trend Analysis, Return On Investment

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of California, Irvine

      Introduction to Risk Management

      Skills you'll gain: Threat Modeling, Risk Management, Business Continuity Planning, Asset Protection, Risk Analysis, Risk Management Framework, Risk Mitigation, Vulnerability Assessments, Asset Management, Cyber Security Assessment, Security Controls

      4.7
      Rating, 4.7 out of 5 stars
      ·
      136 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: New
      New
      Y

      Yale University

      The Science of Well-Being for Parents

      Skills you'll gain: Stress Management, Mindfulness, Time Management, Emotional Intelligence, Personal Care, Personal Development, Self-Awareness, Child Development, Positive Behavior Support, Resilience, Mental Health

      5
      Rating, 5 out of 5 stars
      ·
      33 reviews

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      W

      Whizlabs

      Information Systems Implementation and Business Resilience

      Skills you'll gain: Disaster Recovery, Business Continuity Planning, Database Management, Database Administration, Problem Management, Relational Databases, Incident Management, Service Management, Information Systems, Software Development Methodologies, IT Management, Asset Management, Project Design, Object Oriented Design, Agile Methodology

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Packt

      Full-Stack Web Development with SvelteKit & Supabase

      Skills you'll gain: UI Components, Full-Stack Web Development, Application Deployment, Database Management, Databases, JavaScript Frameworks, Web Applications, Authentications, Front-End Web Development, Application Development, Back-End Web Development, User Interface (UI), OpenAI, Artificial Intelligence

      Advanced · Course · 1 - 4 Weeks

    • U

      University of Michigan

      Introduction to Thermodynamics: Transferring Energy from Here to There

      Skills you'll gain: Mechanical Engineering, Thermal Management, HVAC, Engineering, Energy and Utilities, Physics, Engineering Analysis, Plant Operations and Management, Process Analysis, Environmental Science

      4.8
      Rating, 4.8 out of 5 stars
      ·
      3.4K reviews

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Packt

      Advanced Docker - Data Persistence and Orchestration

      Skills you'll gain: Docker (Software), Web Applications, Containerization, Development Environment, Devops Tools, CI/CD, YAML, Service Management, Data Storage, Network Planning And Design, Data Management, Command-Line Interface, Scalability

      Intermediate · Course · 1 - 3 Months

    Knowledge Management learners also search

    Health Management
    Health Informatics
    Informatics
    Beginner Health
    Healthcare Management
    People Management
    Healthcare
    Health Coaching
    1…575859…834

    In summary, here are 10 of our most popular knowledge management courses

    • Cyber Strategy, Planning & Compliance: Macquarie University
    • Network Security, Troubleshooting, & Certification Prep: Packt
    • IT & Cloud Audit Masterclass – Fundamentals to Advanced: Packt
    • Kubernetes Masterclass for Application Developers: Packt
    • Working with SSH: Packt
    • AI Strategy for Business Leaders with ChatGPT, ML & DL: Packt
    • Introduction to Risk Management: University of California, Irvine
    • The Science of Well-Being for Parents: Yale University
    • Information Systems Implementation and Business Resilience: Whizlabs
    • Full-Stack Web Development with SvelteKit & Supabase: Packt

    Skills you can learn in Entrepreneurship

    Innovation (38)
    Modeling (25)
    Business Model (18)
    Plan (16)
    Investment (15)
    Market (economics) (15)
    Product (12)
    Planning (11)
    Social Entrepreneurship (10)
    Strategic Management (10)
    Business Plan (9)
    Business Strategy (6)

    Frequently Asked Questions about Knowledge Management

    Knowledge Management (KM) refers to the process of capturing, organizing, storing, and sharing knowledge within an organization or community in order to enhance its productivity and efficiency. It involves the systematic management of information, expertise, experiences, and insights to promote better decision-making, problem-solving, and innovation. KM includes various activities such as gathering and organizing knowledge, developing knowledge repositories or databases, facilitating knowledge sharing and collaboration, and implementing strategies to encourage a learning culture. The ultimate goal of Knowledge Management is to enable individuals or organizations to harness their collective knowledge and utilize it effectively to drive growth and success.‎

    To become proficient in Knowledge Management, you should aim to learn the following skills:

    1. Information organization: Knowledge Management involves organizing and categorizing information effectively. Familiarize yourself with various techniques and tools for information organization, such as taxonomies, metadata, and content management systems.

    2. Data analysis: Understanding how to analyze data and extract valuable insights is crucial in Knowledge Management. Learn how to use data analysis tools and techniques to identify trends, patterns, and relationships within a knowledge base.

    3. Collaboration and communication: Knowledge Management often involves working with teams and facilitating effective communication. Develop strong interpersonal skills, including collaboration, negotiation, active listening, and clear communication to enhance knowledge-sharing practices.

    4. Information retrieval: Learn how to design and implement efficient search methods to enable easy access to relevant information. Become familiar with search engines, query languages, and information retrieval techniques to make information readily available to users.

    5. Content creation and curation: Learn how to create and curate informational content in various formats, such as documents, videos, presentations, and wikis. Understanding best practices for content creation, structuring, and presentation will help ensure valuable knowledge is captured and shared effectively.

    6. Change management: Knowledge Management often involves implementing new systems or processes within organizations. Familiarize yourself with change management principles to successfully navigate resistance, manage stakeholder expectations, and drive adoption of knowledge management initiatives.

    7. Information security: As knowledge often contains sensitive or confidential information, it is essential to understand information security principles and best practices. Learn about data privacy regulations, access controls, and encryption techniques to protect and secure knowledge assets.

    8. Continuous learning: Knowledge Management is an ever-evolving field, so it is important to cultivate a mindset of continuous learning. Stay updated with the latest trends, technologies, and research in Knowledge Management to adapt and enhance your skills over time.

    By acquiring these skills, you will be well-equipped to excel in the field of Knowledge Management and effectively support users in their pursuit of knowledge.‎

    With knowledge management skills, you can pursue various roles and opportunities across industries. Here are some examples of jobs that require knowledge management expertise:

    1. Knowledge Manager: As a knowledge manager, you would be responsible for organizing, analyzing, and sharing an organization's intellectual assets. This role involves implementing knowledge management systems, improving knowledge sharing practices, and providing training and support to employees.

    2. Information Architect: Information architects design and implement strategies to organize and structure information within digital platforms, making it easily accessible and user-friendly. They utilize knowledge management principles to ensure information is efficiently categorized and findable.

    3. Content Strategist: Content strategists create and maintain content plans for organizations, ensuring that valuable knowledge is expressed in a consistent and effective manner. They apply knowledge management techniques to capture, curate, and distribute content across various channels.

    4. Learning and Development Specialist: In this role, you would develop and implement training programs to enhance employee skills and knowledge. Knowledge management skills are crucial for identifying the learning needs of an organization, designing effective training materials, and evaluating the impact of learning initiatives.

    5. Consultant: As a knowledge management consultant, you can assist organizations in improving their knowledge management practices. This could involve conducting assessments, developing strategies, and implementing knowledge-sharing systems.

    6. Research Analyst: Research analysts with knowledge management skills can efficiently extract, organize, and analyze information from various sources. They support organizations by uncovering insights, conducting market research, and creating knowledge repositories.

    Additionally, knowledge management skills are valuable in areas such as project management, business analysis, and information governance, where effective information and knowledge utilization are crucial for success.‎

    People who are highly organized, detail-oriented, and have strong analytical and problem-solving skills are best suited for studying Knowledge Management. Additionally, individuals who have a keen interest in information systems, technology, and data management would find this field particularly suitable. Effective communication and collaboration skills are also important as Knowledge Management often involves working with teams and facilitating knowledge sharing within organizations.‎

    There are various topics you can study that are related to Knowledge Management. Some of the key areas include:

    1. Knowledge discovery and capture: Learn about techniques and tools that help uncover and document tacit knowledge within organizations.

    2. Knowledge creation and sharing: Explore methods and strategies to encourage individuals or teams to generate new knowledge and share it effectively throughout an organization.

    3. Knowledge representation and organization: Dive into knowledge classification systems, taxonomies, and ontologies to understand how information can be structured and organized for easy retrieval and utilization.

    4. Knowledge storage and retrieval: Discover different technologies and approaches for storing and retrieving knowledge, such as content management systems, databases, and search engines.

    5. Knowledge sharing platforms and collaboration: Study platforms and methods that facilitate collaborative knowledge sharing and encourage participation among individuals or teams.

    6. Knowledge transfer and preservation: Gain insights into transferring knowledge from one individual or generation to another and explore methods to preserve knowledge for future use.

    7. Knowledge metrics and evaluation: Learn about metrics and evaluation techniques to measure the effectiveness of knowledge management initiatives and identify areas for improvement.

    8. Knowledge management strategy and implementation: Understand how to develop a knowledge management strategy and implement it within an organization, considering factors like culture, technology, and change management.

    These are just a few examples, and there's a wide range of sub-topics and specializations within the field of Knowledge Management that you can explore based on your interests and specific goals.‎

    Online Knowledge Management courses offer a convenient and flexible way to enhance your knowledge or learn new Knowledge Management (KM) refers to the process of capturing, organizing, storing, and sharing knowledge within an organization or community in order to enhance its productivity and efficiency. It involves the systematic management of information, expertise, experiences, and insights to promote better decision-making, problem-solving, and innovation. KM includes various activities such as gathering and organizing knowledge, developing knowledge repositories or databases, facilitating knowledge sharing and collaboration, and implementing strategies to encourage a learning culture. The ultimate goal of Knowledge Management is to enable individuals or organizations to harness their collective knowledge and utilize it effectively to drive growth and success. skills. Choose from a wide range of Knowledge Management courses offered by top universities and industry leaders tailored to various skill levels.‎

    When looking to enhance your workforce's skills in Knowledge Management, it's crucial to select a course that aligns with their current abilities and learning objectives. Our Skills Dashboard is an invaluable tool for identifying skill gaps and choosing the most appropriate course for effective upskilling. For a comprehensive understanding of how our courses can benefit your employees, explore the enterprise solutions we offer. Discover more about our tailored programs at Coursera for Business here.‎

    This FAQ content has been made available for informational purposes only. Learners are advised to conduct additional research to ensure that courses and other credentials pursued meet their personal, professional, and financial goals.

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog
    • Teaching Center

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok