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Explore the Customer Journey Course Catalog
Coursera Instructor Network
Skills you'll gain: Merchandising, Merchandise Displays, Inventory Management, Visual Merchandising, Consumer Behaviour, Inventory Management System, Planogram, Retail Management, Retail Sales, Retail Store Operations, Marketing Psychology, Customer Insights, Business Development, Sales Strategy, Market Dynamics
Coursera Project Network
Skills you'll gain: User Experience Design, Design Thinking, User Experience, Customer experience strategy (CX), Business Intelligence, User Story, Customer Analysis, Collaborative Software
- Status: Free Trial
Skills you'll gain: Marketing Budgets, Digital Media Strategy, Professional Networking, Content Strategy, Promotional Strategies, Branding, Marketing Analytics, Brand Strategy, Brand Awareness, Budget Management, Marketing Design, Customer Engagement, Content Marketing, Target Audience, Digital Marketing, Marketing Strategies, Trend Analysis, Social Media Marketing, Resilience, Customer Insights
- Status: New
Board Infinity
Skills you'll gain: Statistical Process Controls, ISO 9000 Series, Product Quality (QA/QC), Quality Management Systems, Quality Management, Quality Improvement, Customer experience improvement, Continuous Improvement Process, Process Improvement, Kaizen Methodology, Customer Insights, Data-Driven Decision-Making
- Status: Free Trial
Skills you'll gain: User Story, Business Requirements, Requirements Analysis, Requirements Elicitation, Business Analysis, User Requirements Documents, Gap Analysis, Functional Specification, Business Process Modeling, Stakeholder Engagement, Process Flow Diagrams, Needs Assessment, Interviewing Skills
- Status: NewStatus: Free Trial
Illinois Tech
Skills you'll gain: Design Thinking, Business Transformation, Business Communication, Stakeholder Engagement, Strategic Leadership, Organizational Change, Product Lifecycle Management, Business Writing, Global Marketing, Business Leadership, Entrepreneurship, Artificial Intelligence, Business Modeling, Generative AI, Innovation, Machine Learning, Artificial Intelligence and Machine Learning (AI/ML), Business Strategy, Applied Machine Learning, New Product Development
Universidad de Palermo
Skills you'll gain: Hospitality, Market Dynamics, Digital Transformation, Hotels and Accommodations, Travel Arrangements, Environmental Issue, Food Services, Economic Development, Environment and Resource Management, Socioeconomics, Cultural Diversity, Sustainability Reporting, Consumer Behaviour, Supply And Demand
- Status: Free Trial
University of California, Davis
Skills you'll gain: Peer Review, Spanish Language, Oral Expression, Oral Comprehension, Language Learning, Culture, Writing, Writing and Editing, Vocabulary, Research
- Status: Free Trial
Skills you'll gain: Feature Engineering, Dimensionality Reduction, Data Integration, Exploratory Data Analysis, Data Visualization, Matlab, Data Processing, Descriptive Statistics, Data Cleansing, Data Manipulation, Histogram, Data Transformation, Text Mining, Predictive Modeling, Unstructured Data, Image Analysis, Natural Language Processing
- Status: Free Trial
Skills you'll gain: Earned Value Management, Work Breakdown Structure, Calendar Management, Resource Planning, Scheduling, Project Schedules, Resource Allocation, Project Management Software, Timelines, Resource Management, Capacity Planning, Resource Utilization, Project Management, Project Coordination, Milestones (Project Management), Change Control, Project Planning, Relationship Management, Enterprise Resource Planning, Management Reporting
University of Geneva
Skills you'll gain: Research Methodologies, Health Policy, Research, Qualitative Research, Community Outreach, Policty Analysis, Research, and Development, Ethical Standards And Conduct, Data Collection, Accountability, Decision Making, Adaptability, Communication
Rutgers the State University of New Jersey
Skills you'll gain: Digital Transformation, Customer Engagement, Business Technologies, Customer experience improvement, Augmented and Virtual Reality (AR/VR), Business Transformation, Business Marketing, Cross-Functional Collaboration, Internet Of Things, Emerging Technologies, Business Ethics, Customer Relationship Management (CRM) Software, Business Leadership, Blockchain, Artificial Intelligence
In summary, here are 10 of our most popular customer journey courses
- Introduction to Merchandising:Â Coursera Instructor Network
- Develop a UX Customer Problem Statement in Miro:Â Coursera Project Network
- Building Your Audience for Music Professionals:Â GRAMMY GO
- Introduction to Continuous Improvement Process:Â Board Infinity
- Requirements Gathering in Business Analysis:Â Microsoft
- Business & Technology:Â Illinois Tech
- Introduction to Tourism and Hospitality:Â Universidad de Palermo
- Spanish Vocabulary Project:Â University of California, Davis
- Data Processing and Feature Engineering with MATLAB:Â MathWorks
- Planning & Control with Oracle Primavera PPM Professional:Â Packt