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Explore the Customer Insights Course Catalog
- Status: Free Trial
University at Buffalo
Skills you'll gain: Data Storytelling, Statistical Process Controls, Data Literacy, Process Mapping, Data Ethics, Data-Driven Decision-Making, Data Collection, Data Visualization Software, Business Process Improvement, Business Analytics, Analytics, Data Analysis, Root Cause Analysis, Data Strategy, Minitab, Lean Methodologies, Six Sigma Methodology, Process Analysis, Data Cleansing, Statistical Analysis
- Status: Free Trial
ESSEC Business School
Skills you'll gain: Business Analytics, Forecasting, Data Presentation, Predictive Analytics, R Programming, Information Technology, Statistical Analysis, Communication, Business Strategy, Business, Statistics, Data Analysis, Data Visualization, Regression Analysis
- Status: Free Trial
Fractal Analytics
Skills you'll gain: Power BI, Data Analysis Expressions (DAX), Data Modeling, Data Visualization Software, Data Transformation, Data Cleansing, Business Intelligence, Interactive Data Visualization, Data Manipulation, Dashboard, Data Analysis, Business Reporting, Microsoft Excel, Key Performance Indicators (KPIs)
Coursera Project Network
Skills you'll gain: User Research, User Feedback, Project Scoping, Data Presentation, Data Analysis, Mobile Banking, Data Collection
- Status: Free Trial
Goodwill Industries International
Skills you'll gain: Communication, Client Services, Coaching, Customer Relationship Building, Diversity and Inclusion, Professional Development, Workforce Development, Ethical Standards And Conduct, Relationship Management, Active Listening, Empathy, Human Services, Mentorship, Goal Setting
The World Bank Group
Skills you'll gain: Interactive Learning, Student Engagement, Mitigation, Environment, Resilience, Environmental Monitoring, Environmental Policy, Water Resources, Environmental Science, Energy and Utilities, Action Oriented, Collaboration
- Status: Free Trial
University of Virginia Darden School Foundation
Skills you'll gain: ChatGPT, Personalized Service, Prompt Engineering, AI Personalization, Customer Engagement, Generative AI, Customer Service, Target Audience, Customer experience improvement, Customer Support, Performance Analysis, Performance Improvement
- Status: Free Trial
Yonsei University
Skills you'll gain: Business Marketing, B2B Sales, Global Marketing, Business-To-Consumer, Market Opportunities, Growth Strategies, Marketing, Business Development, Customer Engagement, Promotional Strategies, Marketing Strategies, Product Marketing, Value Propositions, Innovation, Marketing Communications, Interviewing Skills
- Status: Free Trial
University of Pennsylvania
Skills you'll gain: Customer experience strategy (CX), Brand Strategy, Brand Management, Marketing Strategies, Customer Insights, Brand Loyalty, Brand Awareness, Market Trend, Consumer Behaviour, Competitive Analysis, Business Strategy, Innovation, E-Commerce
University of Pennsylvania
Skills you'll gain: Risk Management, Organizational Structure, Organizational Strategy, Strategic Leadership, Culture, Organizational Effectiveness, Customer Analysis, Market Opportunities, Organizational Leadership, Strategic Communication, Stakeholder Communications, Liberal Arts, Target Audience, Value Propositions, Performance Measurement
- Status: Free Trial
Emory University
Skills you'll gain: Customer Analysis, Customer Demand Planning, Marketing Analytics, Forecasting, Marketing Effectiveness, Predictive Modeling, Revenue Forecasting, Microsoft Excel, Time Series Analysis and Forecasting, Marketing, Regression Analysis, Customer Acquisition Management, Customer Retention, Data Analysis
- Status: Free Trial
Skills you'll gain: Microsoft Power Platform, Microsoft Power Automate/Flow, Power BI, Dashboard, Data Visualization, Data Integration, Business Intelligence, Business Process Automation, Productivity Software, Application Development, Performance Analysis, Automation, Data Security, Workflow Management, Cloud Applications, Data Analysis Software, Business Process, Generative AI Agents, Microsoft Teams, Data Modeling
Customer Insights learners also search
In summary, here are 10 of our most popular customer insights courses
- Data-Driven Decision Making (DDDM):Â University at Buffalo
- Foundations of strategic business analytics:Â ESSEC Business School
- Insights of Power BI:Â Fractal Analytics
- Using Google Forms to Analyze User Research Data:Â Coursera Project Network
- Foundations of Career Navigating and Coaching:Â Goodwill Industries International
- From Climate Science to Action:Â The World Bank Group
- Customer Service in the Age of Generative AI :Â University of Virginia Darden School Foundation
- International B2B (Business to Business) Marketing:Â Yonsei University
- Retail Marketing Strategy:Â University of Pennsylvania
- Arts and Culture Strategy:Â University of Pennsylvania