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    • Conflict Management

    Conflict Management Courses Online

    Explore conflict management strategies for resolving disputes. Learn to mediate conflicts, negotiate solutions, and maintain positive relationships.

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    Explore the Conflict Management Course Catalog

    • Status: New
      New
      N

      National Academy of Sports Medicine

      Mindful Eating

      Skills you'll gain: Nutrition Education, Nutrition and Diet, Mental Concentration, Mindfulness, Self-Awareness, Decision Making, Stress Management, Mental Health

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      Z

      Zoho Corporation

      Getting Started with Zoho CRM for Sales Reps

      Skills you'll gain: Customer Relationship Management (CRM) Software, Customer Relationship Management, Sales Process, Sales Operations, Sales Pipelines, Workflow Management, Business Process Automation, Lead Generation

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      P

      Packt

      Agile Product Owner Level 1 – Certification & Mock Exams

      Skills you'll gain: Agile Product Development, Sprint Retrospectives, Agile Methodology, Jira (Software), Agile Project Management, Sprint Planning, Project Estimation, Backlogs, Project Management Software, Product Requirements, Product Management, User Story, Estimation, ChatGPT, Team Management, Artificial Intelligence, Prioritization, Continuous Improvement Process

      Intermediate · Course · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      W

      Whizlabs

      Information Systems Implementation and Business Resilience

      Skills you'll gain: Disaster Recovery, Business Continuity Planning, Database Management, Database Administration, Problem Management, Relational Databases, Incident Management, Service Management, Information Systems, Software Development Methodologies, IT Management, Asset Management, Project Design, Object Oriented Design, Agile Methodology

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      C

      Coursera Instructor Network

      GenAI for Legal Risk Mitigation: Proactive Case Analysis

      Skills you'll gain: Prompt Engineering, Risk Management Framework, Legal Risk, Risk Control, Risk Mitigation, Generative AI, Compliance Management, Governance Risk Management and Compliance, Regulatory Compliance, Legal Strategy, Data Ethics, Law, Regulation, and Compliance, Artificial Intelligence, Ethical Standards And Conduct, Data Analysis

      Advanced · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Packt

      Full-Stack Web Development with SvelteKit & Supabase

      Skills you'll gain: UI Components, Full-Stack Web Development, Application Deployment, Database Management, Databases, JavaScript Frameworks, Web Applications, Authentications, Front-End Web Development, Application Development, Back-End Web Development, User Interface (UI), OpenAI, Artificial Intelligence

      Advanced · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Packt

      Advanced Docker - Data Persistence and Orchestration

      Skills you'll gain: Docker (Software), Web Applications, Containerization, Development Environment, Devops Tools, CI/CD, YAML, Service Management, Data Storage, Network Planning And Design, Data Management, Command-Line Interface, Scalability

      Intermediate · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Simplilearn

      Lean Six Sigma Green Belt Training

      Skills you'll gain: Lean Six Sigma, Process Mapping, Statistical Process Controls, Six Sigma Methodology, Lean Manufacturing, Kaizen Methodology, Statistical Analysis, Process Improvement, Process Capability, Quality Management, Project Management, Root Cause Analysis, Customer Analysis, Regression Analysis

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      B

      Board Infinity

      Introduction to Continuous Improvement Process

      Skills you'll gain: Statistical Process Controls, ISO 9000 Series, Product Quality (QA/QC), Quality Management Systems, Quality Management, Quality Improvement, Customer experience improvement, Continuous Improvement Process, Process Improvement, Kaizen Methodology, Customer Insights, Data-Driven Decision-Making

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      M

      Meta

      Meta Full-Stack Developer

      Skills you'll gain: Jest (JavaScript Testing Framework), Django (Web Framework), Version Control, Restful API, Responsive Web Design, Unix Commands, HTML and CSS, Git (Version Control System), GitHub, Relational Databases, Object Oriented Programming (OOP), Database Management Systems, Bootstrap (Front-End Framework), React.js, Mobile Development, SQL, Database Design, Unit Testing, Web Development Tools, Web Development

      4.7
      Rating, 4.7 out of 5 stars
      ·
      23K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: New
      New
      B

      Banco Interamericano de Desarrollo

      Nuevo Marco de Política Ambiental y Social del BID

      Skills you'll gain: Natural Resource Management, Pollution Prevention, Stakeholder Engagement, Environmental Management Systems, Socioeconomics, Environment and Resource Management, Environmental Policy, Environmental Social And Corporate Governance (ESG), Land Management, Community Health, Labor Law, Community Development, Health And Safety Standards, Risk Management, Mitigation, Occupational Safety And Health, Cultural Diversity, Diversity and Inclusion, Compensation Management, Consultative Approaches

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      B

      Banco Interamericano de Desarrollo

      IDB New Environmental and Social Policy: In a Nutshell

      Skills you'll gain: Pollution Prevention, Environment and Resource Management, Environmental Management Systems, Environmental Policy, Environmental Social And Corporate Governance (ESG), Stakeholder Engagement, Sustainability Reporting, Natural Resource Management, Risk Management, Community Development, Labor Relations, Mitigation, Diversity and Inclusion, Cultural Diversity

      Beginner · Course · 1 - 3 Months

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    In summary, here are 10 of our most popular conflict management courses

    • Mindful Eating: National Academy of Sports Medicine
    • Getting Started with Zoho CRM for Sales Reps: Zoho Corporation
    • Agile Product Owner Level 1 – Certification & Mock Exams: Packt
    • Information Systems Implementation and Business Resilience: Whizlabs
    • GenAI for Legal Risk Mitigation: Proactive Case Analysis: Coursera Instructor Network
    • Full-Stack Web Development with SvelteKit & Supabase: Packt
    • Advanced Docker - Data Persistence and Orchestration: Packt
    • Lean Six Sigma Green Belt Training: Simplilearn
    • Introduction to Continuous Improvement Process: Board Infinity
    • Meta Full-Stack Developer: Meta

    Frequently Asked Questions about Conflict Management

    "Conflict management involves using certain strategies and techniques to resolve disagreements. Conflict management is used to prevent and address disputes that arise between organizations and within organizations, but it can be applied to personal relationships as well.

    There are five styles of conflict management. Collaborating involves looking for a solution that appeases everyone involved. Avoiding is a style that aims to postpone addressing the issue. Competing is when both parties aim to get what they want, regardless of the damage to the relationship. Compromising is when parties look for a mutually acceptable outcome, even if they both have to give up something in the process. Accommodating is when one party sacrifices their own desires for the sake of peace."‎

    "After you master conflict management, you can work as a mediator or arbitrator. Both jobs aim to resolve disputes between multiple parties, but they do so in different ways. An arbitrator listens to both sides of an argument, weighs the evidence, and then declares a solution. The process is similar to a judge reaching a conclusion after listening to a court case.

    Unlike an arbitrator, a mediator doesn't declare a winning party. A mediator simply acts as a neutral third party and helps the multiple parties reach an agreement. The mediation process is less formal than arbitration, but the result is typically something that's mutually beneficial for all parties.

    Conflict management skills are also generally useful in any job that requires working with a team. You can use your knowledge to settle an argument between coworkers or diffuse tension with a client."‎

    Online courses on conflict management will introduce you to various types of conflicts and ways to resolve them. Lessons will focus on topics ranging from negotiation skills and creative problem solving to emotional intelligence and leadership training. Online courses offer flexibility. Instructors give you access to video lectures and reading material, and then you can work through the course in your own time.‎

    Online Conflict Management courses offer a convenient and flexible way to enhance your knowledge or learn new Conflict Management skills. Choose from a wide range of Conflict Management courses offered by top universities and industry leaders tailored to various skill levels.‎

    When looking to enhance your workforce's skills in Conflict Management, it's crucial to select a course that aligns with their current abilities and learning objectives. Our Skills Dashboard is an invaluable tool for identifying skill gaps and choosing the most appropriate course for effective upskilling. For a comprehensive understanding of how our courses can benefit your employees, explore the enterprise solutions we offer. Discover more about our tailored programs at Coursera for Business here.‎

    This FAQ content has been made available for informational purposes only. Learners are advised to conduct additional research to ensure that courses and other credentials pursued meet their personal, professional, and financial goals.

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