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    Customer Journey Courses Online

    Understand customer journey mapping for optimizing customer interactions. Learn to create seamless experiences across various touchpoints.

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    Explore the Customer Journey Course Catalog

    • E

      EDUCBA

      TOGAF 10 Foundation

      Skills you'll gain: Enterprise Architecture, Stakeholder Management, Risk Management, Information Technology Architecture, Solution Architecture, Data Architecture, Governance, Gap Analysis, Business Transformation, Change Management, Business Process Reengineering, Information Systems

      4.6
      Rating, 4.6 out of 5 stars
      ·
      219 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      N

      Northwestern University

      Engagement & Nurture Marketing Strategies

      Skills you'll gain: Blogs, Social Media Marketing, Marketing Strategies, Social Media Strategy, Social Media, Content Marketing, Marketing Effectiveness, Target Market, Customer Engagement, Content Creation, Lead Generation, Multimedia

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.2K reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free
      Free
      C

      Coursera Project Network

      Small Business Marketing Using YouTube

      Skills you'll gain: Marketing Analytics, Video Production, Social Media Marketing, Business Marketing, Marketing Channel, Customer Engagement, Gmail, Target Audience, Content Creation

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.3K reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      S

      SAP

      Becoming an SAP Professional

      Skills you'll gain: Professional Networking, SAP Applications, Workforce Development, LinkedIn, Enterprise Resource Planning, Interviewing Skills, Business Development, Information Technology, Training Programs, Cloud Solutions

      4.7
      Rating, 4.7 out of 5 stars
      ·
      197 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      V

      Voxy

      English Language Skills A2-B1 CEFR: Low-Intermediate

      Skills you'll gain: Stress Management, Goal Setting, Nutrition and Diet, Professional Development, Personal Development, Organizational Skills, English Language, Planning, Technical Communication, Product Knowledge, Productivity, Language Learning, Interpersonal Communications, Media and Communications, Customer Service, Language Competency, Self-Awareness, Retail Sales, Calendar Management, Vocabulary

      4.6
      Rating, 4.6 out of 5 stars
      ·
      546 reviews

      Intermediate · Specialization · 3 - 6 Months

    • U

      Università Bocconi

      Gestión de las empresas de alimentación y bebidas

      Skills you'll gain: Food and Beverage, Product Knowledge, Customer experience strategy (CX), Hospitality, Operational Excellence, Business Management, Global Marketing, Professional Networking, Consumer Behaviour, Thought Leadership, Business Strategy, Growth Strategies, Brand Management, Innovation, Market Opportunities

      4.8
      Rating, 4.8 out of 5 stars
      ·
      860 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Maryland, College Park

      Developing Innovative Ideas for Product Leaders

      Skills you'll gain: New Product Development, Innovation, Market Opportunities, Ideation, Entrepreneurship, Product Management, Corporate Strategy, Customer Analysis, Competitive Analysis, Market Analysis, Target Market, Business, Market Dynamics, Value Propositions, Decision Making

      4.4
      Rating, 4.4 out of 5 stars
      ·
      216 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IBM

      Introduction to Software, Programming, and Databases

      Skills you'll gain: Software Development Life Cycle, Computing Platforms, Cloud Applications, Database Management, Cloud Computing, Relational Databases, Data Access, Information Technology, Database Application, Software Installation, Browser Compatibility, SQL, Computer Programming, System Configuration, Software Versioning, Javascript

      4.8
      Rating, 4.8 out of 5 stars
      ·
      391 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      T

      Tecnológico de Monterrey

      Introducción a Lean Six Sigma

      Skills you'll gain: Lean Six Sigma, Six Sigma Methodology, Lean Methodologies, Statistical Process Controls, Quality Improvement, Process Improvement, Process Analysis, Continuous Improvement Process, Customer Analysis, Waste Minimization, Quality Management, Return On Investment, Process Mapping, Project Management, Cost Benefit Analysis

      4.8
      Rating, 4.8 out of 5 stars
      ·
      608 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Preparing for your Professional Data Engineer Journey

      Skills you'll gain: Data Maintenance, Google Cloud Platform, Data Pipelines, Data Storage, Data Analysis, Data Processing, Data Infrastructure, Data Management, Data Migration, Data Warehousing, Data Integration, Automation, Data Security

      4.6
      Rating, 4.6 out of 5 stars
      ·
      1K reviews

      Advanced · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      A

      Adobe

      Social Media Content and Strategy

      Skills you'll gain: Social Media Content, Social Media, Content Creation, Social Media Strategy, Content Performance Analysis, Social Media Management, Intellectual Property, Target Audience, Drive Engagement, Content Strategy, Customer Engagement, Ethical Standards And Conduct, Regulation and Legal Compliance, Multimedia, Scheduling, Video Production, Branding, Generative AI Agents

      4.8
      Rating, 4.8 out of 5 stars
      ·
      142 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IBM

      Statistics for Data Science with Python

      Skills you'll gain: Descriptive Statistics, Statistical Analysis, Data Analysis, Probability Distribution, Statistics, Data Visualization, Statistical Hypothesis Testing, Regression Analysis, Probability & Statistics, Data Science, Matplotlib, Exploratory Data Analysis, Probability, Correlation Analysis, Pandas (Python Package), Jupyter

      4.5
      Rating, 4.5 out of 5 stars
      ·
      436 reviews

      Mixed · Course · 1 - 3 Months

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    In summary, here are 10 of our most popular customer journey courses

    • TOGAF 10 Foundation: EDUCBA
    • Engagement & Nurture Marketing Strategies: Northwestern University
    • Small Business Marketing Using YouTube: Coursera Project Network
    • Becoming an SAP Professional: SAP
    • English Language Skills A2-B1 CEFR: Low-Intermediate: Voxy
    • Gestión de las empresas de alimentación y bebidas: Università Bocconi
    • Developing Innovative Ideas for Product Leaders: University of Maryland, College Park
    • Introduction to Software, Programming, and Databases : IBM
    • Introducción a Lean Six Sigma: Tecnológico de Monterrey
    • Preparing for your Professional Data Engineer Journey: Google Cloud

    Skills you can learn in Marketing

    Market (economics) (28)
    Social Media (15)
    Marketing Strategy (14)
    Analytics (13)
    Brand (13)
    Digital Marketing (13)
    Marketing Analytics (11)
    Plan (11)
    Advertising (9)
    Modeling (9)
    Social Media Marketing (9)
    Brand Management (7)

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