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    Results for "customer experience improvement"

    • G

      Google

      Foundations: Data, Data, Everywhere

      Skills you'll gain: Data Ethics, Data Analysis, Data-Driven Decision-Making, Google Sheets, Spreadsheet Software, Analytical Skills, Data Sharing, Data Cleansing, Data Processing, Data Visualization Software, SQL, Data Management

      4.8
      Rating, 4.8 out of 5 stars
      ·
      114K reviews

      Beginner · Course · 1 - 4 Weeks

    • I

      Illinois Tech

      Operations and Process Management

      Skills you'll gain: Process Improvement, Process Management, Business Process, Business Process Management, Process Analysis, Business Process Improvement, Performance Improvement, Quality Improvement, Process Mapping, Quality Management, Workflow Management, Return On Investment, Change Management, Risk Management, Business Technologies, Project Management, Pareto Chart, Key Performance Indicators (KPIs)

      Build toward a degree

      4.8
      Rating, 4.8 out of 5 stars
      ·
      143 reviews

      Intermediate · Course · 1 - 3 Months

    • G

      Google

      Technical Support Fundamentals

      Skills you'll gain: Desktop Support, Computer Hardware, Technical Support, Software Installation, Operating Systems, Help Desk Support, Technical Documentation, Hardware Troubleshooting, Software Documentation, End User Training and Support, Computer Networking, Information Technology, Computer Architecture, Technical Communication, Linux, Microsoft Windows

      4.8
      Rating, 4.8 out of 5 stars
      ·
      159K reviews

      Beginner · Course · 1 - 3 Months

    • G

      Google

      Project Initiation: Starting a Successful Project

      Skills you'll gain: Project Scoping, Project Documentation, Project Management Life Cycle, Project Management, Goal Setting, Project Management Software, Stakeholder Management, Cost Benefit Analysis, Resource Management, Accountability

      4.8
      Rating, 4.8 out of 5 stars
      ·
      23K reviews

      Beginner · Course · 1 - 4 Weeks

    • U

      University of Virginia

      Leading the Modern Day Business

      Skills you'll gain: Design Thinking, Digital Transformation, Creative Problem-Solving, New Product Development, Ideation, Business Transformation, Product Management, Innovation, Creativity, Product Lifecycle Management, Strategic Thinking, Product Improvement, Human Centered Design, Technology Strategies, Information Technology, Customer Insights, Corporate Strategy, Business Strategy, Process Design, Large Language Modeling

      4.7
      Rating, 4.7 out of 5 stars
      ·
      20K reviews

      Beginner · Specialization · 3 - 6 Months

    • G

      Google

      Project Planning: Putting It All Together

      Skills you'll gain: Project Management, Project Planning, Communication Planning, Project Documentation, Milestones (Project Management), Project Schedules, Risk Management, Cost Management, Budgeting, Estimation, Timelines, Procurement

      4.8
      Rating, 4.8 out of 5 stars
      ·
      14K reviews

      Beginner · Course · 1 - 3 Months

    • I

      IBM

      Generative AI for Product Managers

      Skills you'll gain: Prompt Engineering, ChatGPT, Generative AI, Commercialization, Product Management, Product Lifecycle Management, Stakeholder Communications, OpenAI, Technical Product Management, Artificial Intelligence, Customer experience improvement, Team Building, Return On Investment, Product Development, New Product Development, Product Strategy, Microsoft Copilot, Large Language Modeling, Technical Communication, Program Development

      4.7
      Rating, 4.7 out of 5 stars
      ·
      6.3K reviews

      Intermediate · Specialization · 1 - 3 Months

    • I

      IBM

      IBM Full-Stack JavaScript Developer

      Skills you'll gain: Istio, Node.JS, Software Development Life Cycle, Kubernetes, Server Side, MongoDB, Application Deployment, CI/CD, Cloud-Native Computing, React Redux, NoSQL, Restful API, OpenShift, Git (Version Control System), Cloud Applications, Containerization, GitHub, HTML and CSS, Ajax, Interviewing Skills

      4.6
      Rating, 4.6 out of 5 stars
      ·
      7.1K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: New
      New
      V

      Vanderbilt University

      Generative AI Data Analyst

      Skills you'll gain: Data Storytelling, Prompt Engineering, Data Presentation, ChatGPT, Data Synthesis, Microsoft Excel, Productivity, Infographics, Document Management, SQL, Generative AI, Artificial Intelligence, Data Visualization, Data Cleansing, Large Language Modeling, Data Import/Export, Statistical Reporting, Data Integration, Data Transformation, Data Analysis

      4.8
      Rating, 4.8 out of 5 stars
      ·
      6.2K reviews

      Beginner · Specialization · 3 - 6 Months

    • U

      Universidades Anáhuac

      Customer Success: Conociendo al cliente

      Skills you'll gain: Customer Success Management, Customer Service, Customer Relationship Building, Customer Relationship Management, Customer experience strategy (CX), Customer Retention, Customer Engagement, Customer Data Management, Sales Process, Business Metrics, Performance Measurement, Service Management, Key Performance Indicators (KPIs), Customer Insights, Sales Strategy, Data-Driven Decision-Making

      4.5
      Rating, 4.5 out of 5 stars
      ·
      39 reviews

      Beginner · Course · 1 - 3 Months

    • I

      IBM

      Information Technology (IT) and Cloud Fundamentals

      Skills you'll gain: Cloud Computing Architecture, Peripheral Devices, Cloud Services, Cybersecurity, Computing Platforms, Cloud Security, Cloud Infrastructure, Network Troubleshooting, Cloud Platforms, Data Storage, Software Development Life Cycle, Cyber Attacks, Security Awareness, Networking Hardware, Application Development, Information Technology, Cloud Computing, Databases, Computer Hardware, Computer Systems

      4.6
      Rating, 4.6 out of 5 stars
      ·
      10K reviews

      Beginner · Specialization · 3 - 6 Months

    • U

      University of Pennsylvania

      Introduction to Finance and Accounting

      Skills you'll gain: Financial Statements, Return On Investment, Financial Statement Analysis, Financial Reporting, Capital Budgeting, Financial Accounting, Financial Modeling, Working Capital, Balance Sheet, Accrual Accounting, Cash Flows, Income Statement, Finance, Accounting, Financial Analysis, Tax Planning, Equities, Financial Planning, Business Valuation, Corporate Finance

      4.6
      Rating, 4.6 out of 5 stars
      ·
      14K reviews

      Beginner · Specialization · 3 - 6 Months

    1…567…413

    In summary, here are 10 of our most popular customer experience improvement courses

    • Foundations: Data, Data, Everywhere: Google
    • Operations and Process Management: Illinois Tech
    • Technical Support Fundamentals: Google
    • Project Initiation: Starting a Successful Project: Google
    • Leading the Modern Day Business: University of Virginia
    • Project Planning: Putting It All Together: Google
    • Generative AI for Product Managers: IBM
    • IBM Full-Stack JavaScript Developer: IBM
    • Generative AI Data Analyst: Vanderbilt University
    • Customer Success: Conociendo al cliente: Universidades Anáhuac

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