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    • Conflict Management

    Conflict Management Courses Online

    Explore conflict management strategies for resolving disputes. Learn to mediate conflicts, negotiate solutions, and maintain positive relationships.

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    Explore the Conflict Management Course Catalog

    • Status: Free Trial
      Free Trial
      A

      Arizona State University

      Business English

      Skills you'll gain: Meeting Facilitation, Sales Presentations, Brainstorming, Purchasing, Business Writing, English Language, Business Communication, Marketing Materials, Business Planning, Negotiation, Selling Techniques, Management Reporting, Marketing Communications, Business Correspondence, Marketing Planning, Active Listening, Advertising, Business Marketing, Telephone Skills, Promotional Strategies

      4.7
      Rating, 4.7 out of 5 stars
      ·
      2.4K reviews

      Intermediate · Specialization · 3 - 6 Months

    • U

      Universiteit Leiden

      International Law in Action: the Arbitration of International Disputes

      Skills you'll gain: Arbitration, Diplomacy, Legal Strategy, International Relations, Conflict Management, Legal Hearings, Case Law

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.3K reviews

      Mixed · Course · 1 - 3 Months

    • T

      The State University of New York

      Solar Energy Basics

      Skills you'll gain: Electric Power Systems, Electrical Systems, Electrical Power, Energy and Utilities, Basic Electrical Systems, Electronic Components, Cost Estimation, Building Codes, Engineering Calculations, Environment and Resource Management, Emerging Technologies

      4.8
      Rating, 4.8 out of 5 stars
      ·
      2.5K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      P

      Politecnico di Milano

      Project Management: Beyond planning and control

      Skills you'll gain: Organizational Structure, Project Management, Team Management, Innovation, Project Coordination, Business Priorities, Business Process Management, Conflict Management, Change Management, Decision Making

      4.8
      Rating, 4.8 out of 5 stars
      ·
      180 reviews

      Beginner · Course · 1 - 4 Weeks

    • Y

      Yale University

      The Science of Well-Being for Teens

      Skills you'll gain: Positivity, Mental Health, Goal Setting, Growth Mindedness, Stress Management, Resilience, Emotional Intelligence, Productivity, Self-Awareness, Compassion, Personal Development, Behavioral Health, Psychology, Mindfulness, Social Skills

      4.9
      Rating, 4.9 out of 5 stars
      ·
      701 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      V

      Vanderbilt University

      Microsoft 365 Copilot for Leaders

      Skills you'll gain: Prompt Engineering, Microsoft Copilot, ChatGPT, Ideation, Verification And Validation, Data Validation, Succession Planning, Microsoft 365, Target Audience, Business Writing, Generative AI, Microsoft Teams, Leadership, Meeting Facilitation, Organizational Leadership, Productivity Software, Complex Problem Solving, Strategic Communication, Business Leadership, Proposal Writing

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.2K reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Toronto

      Introduction to Self-Driving Cars

      Skills you'll gain: Control Systems, Embedded Software, Automation, Software Architecture, Simulations, Safety Assurance, Hardware Architecture, Systems Architecture, Verification And Validation, Mathematical Modeling, Engineering Analysis, Computer Hardware, Risk Management Framework, Mechanics

      4.7
      Rating, 4.7 out of 5 stars
      ·
      2.9K reviews

      Advanced · Course · 1 - 3 Months

    • U

      University of Illinois Urbana-Champaign

      Instructional Design Foundations and Applications

      Skills you'll gain: Instructional and Curriculum Design, Needs Assessment, Instructional Design, Learning Theory, Diversity and Inclusion, Education and Training, Talent Management, Systems Analysis, Job Analysis, Analysis

      4
      Rating, 4 out of 5 stars
      ·
      777 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      S

      SkillUp EdTech

      Certified Project Manager

      Skills you'll gain: Stakeholder Engagement, Project Management Life Cycle, Resource Management, Risk Management, Earned Value Management, Stakeholder Management, Project Risk Management, Team Motivation, Project Schedules, Resource Planning, Project Management Institute (PMI) Methodology, Stakeholder Communications, Project Management, Negotiation, Project Planning, Resource Allocation, Leadership and Management, Leadership, Scheduling, Cost Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      732 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      M

      Meta

      Advertising with Meta

      Skills you'll gain: Marketing Budgets, Campaign Management, Target Audience, Performance Analysis, Advertising, Advertising Campaigns, Social Media Campaigns, Facebook, Instagram, Paid media, Bidding, Social Media, Budget Management, Social Media Marketing

      4.8
      Rating, 4.8 out of 5 stars
      ·
      2.7K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Excel/VBA for Creative Problem Solving, Part 1

      Skills you'll gain: Excel Macros, Programming Principles, Visual Basic (Programming Language), Data Structures, Program Development, Computer Programming, Spreadsheet Software, Automation, Algorithms, Debugging, Data Management, Data Cleansing

      4.8
      Rating, 4.8 out of 5 stars
      ·
      4.3K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Minnesota

      Information​ ​Systems

      Skills you'll gain: Enterprise Resource Planning, Business Systems Analysis, Systems Analysis, Requirements Analysis, Cybersecurity, Business Requirements, Business Systems, Cloud Computing, Cloud Services, IT Management, Change Management, Information Technology, Organizational Change, Technology Strategies, Process Flow Diagrams, System Implementation, User Requirements Documents, Data Modeling, Enterprise Architecture, Portfolio Management

      4.8
      Rating, 4.8 out of 5 stars
      ·
      2.1K reviews

      Beginner · Specialization · 3 - 6 Months

    Conflict Management learners also search

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    1…484950…694

    In summary, here are 10 of our most popular conflict management courses

    • Business English: Arizona State University
    • International Law in Action: the Arbitration of International Disputes: Universiteit Leiden
    • Solar Energy Basics: The State University of New York
    • Project Management: Beyond planning and control: Politecnico di Milano
    • The Science of Well-Being for Teens: Yale University
    • Microsoft 365 Copilot for Leaders: Vanderbilt University
    • Introduction to Self-Driving Cars: University of Toronto
    • Instructional Design Foundations and Applications: University of Illinois Urbana-Champaign
    • Certified Project Manager: SkillUp EdTech
    • Advertising with Meta: Meta

    Frequently Asked Questions about Conflict Management

    "Conflict management involves using certain strategies and techniques to resolve disagreements. Conflict management is used to prevent and address disputes that arise between organizations and within organizations, but it can be applied to personal relationships as well.

    There are five styles of conflict management. Collaborating involves looking for a solution that appeases everyone involved. Avoiding is a style that aims to postpone addressing the issue. Competing is when both parties aim to get what they want, regardless of the damage to the relationship. Compromising is when parties look for a mutually acceptable outcome, even if they both have to give up something in the process. Accommodating is when one party sacrifices their own desires for the sake of peace."‎

    "After you master conflict management, you can work as a mediator or arbitrator. Both jobs aim to resolve disputes between multiple parties, but they do so in different ways. An arbitrator listens to both sides of an argument, weighs the evidence, and then declares a solution. The process is similar to a judge reaching a conclusion after listening to a court case.

    Unlike an arbitrator, a mediator doesn't declare a winning party. A mediator simply acts as a neutral third party and helps the multiple parties reach an agreement. The mediation process is less formal than arbitration, but the result is typically something that's mutually beneficial for all parties.

    Conflict management skills are also generally useful in any job that requires working with a team. You can use your knowledge to settle an argument between coworkers or diffuse tension with a client."‎

    Online courses on conflict management will introduce you to various types of conflicts and ways to resolve them. Lessons will focus on topics ranging from negotiation skills and creative problem solving to emotional intelligence and leadership training. Online courses offer flexibility. Instructors give you access to video lectures and reading material, and then you can work through the course in your own time.‎

    Online Conflict Management courses offer a convenient and flexible way to enhance your knowledge or learn new Conflict Management skills. Choose from a wide range of Conflict Management courses offered by top universities and industry leaders tailored to various skill levels.‎

    When looking to enhance your workforce's skills in Conflict Management, it's crucial to select a course that aligns with their current abilities and learning objectives. Our Skills Dashboard is an invaluable tool for identifying skill gaps and choosing the most appropriate course for effective upskilling. For a comprehensive understanding of how our courses can benefit your employees, explore the enterprise solutions we offer. Discover more about our tailored programs at Coursera for Business here.‎

    This FAQ content has been made available for informational purposes only. Learners are advised to conduct additional research to ensure that courses and other credentials pursued meet their personal, professional, and financial goals.

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