Skills you'll gain: Customer experience strategy (CX), AI Personalization, Customer Engagement, Predictive Analytics, Personalized Service, ChatGPT, Customer Service, Customer Insights, Loyalty Programs, Self Service Technologies, Data-Driven Decision-Making, Automation, Business Ethics, Artificial Intelligence, Generative AI, Return On Investment

Skills you'll gain: Microsoft 365, Network Security, Cloud Management, Microsoft Azure, Business Software, Computer Hardware, Virtual Machines, Identity and Access Management, Cybersecurity, Network Troubleshooting, Desktop Support, Virtual Private Networks (VPN), Azure Active Directory, Technical Support, Hardware Troubleshooting, Hardware Architecture, Generative AI, System Monitoring, Virtualization and Virtual Machines, Disaster Recovery

Skills you'll gain: Operations Management, Process Improvement, Process Design, Process Analysis, Business Process Improvement, Process Management, Business Operations, Operational Analysis, Organizational Strategy, Operational Efficiency, Inventory Management System, Business Process, Workflow Management, Strategic Decision-Making, Capacity Management, Prioritization

Skills you'll gain: Social Media, Social Media Strategy, Social Media Campaigns, Social Media Content, Social Media Marketing, Marketing Communications, Target Audience, Media Planning, Digital Media Strategy, Brand Strategy, Strategic Communication, Media Strategy, Marketing Planning, Paid media, Content Strategy, Customer Insights, Shared Media, Content Performance Analysis, Persuasive Communication, Earned Media

Skills you'll gain: Cost Estimation, Project Controls, Project Schedules, Estimation, Quality Management, Milestones (Project Management), Project Planning, Project Management, Scheduling, Work Breakdown Structure, Budgeting, Resource Allocation, Resource Management

Skills you'll gain: Public Speaking, Verbal Communication Skills, Communication, Communication Strategies, Composure, Instructional Design, Stress Management, Education Software and Technology, Organizational Skills

Skills you'll gain: Environmental Policy, Environment, Water Resources, Demography, Energy and Utilities, Environmental Science, Environmental Resource Management, Socioeconomics, Policy Analysis, Natural Resource Management, Systems Thinking, Social Sciences, Trend Analysis, Economics

Skills you'll gain: Financial Market, Capital Markets, Portfolio Management, Investments, Market Dynamics, Equities, Financial Policy, Economics, Banking, Asset Management, Risk Management, Financial Analysis

Skills you'll gain: Data Management, Data Collection, Data Governance, Data Analysis, Information Privacy, Data Quality, Data Storage, Data Security, Data-Driven Decision-Making, Data Architecture, Data Visualization Software, Big Data, Machine Learning

Skills you'll gain: Medical Terminology, Healthcare Ethics, Medication Dispensation, Pharmacist Assistance, Medical Prescription, Pharmacology, Conflict Management, Pharmacy Operations, Anatomy, Pathology, Cultural Responsiveness, Patient Safety, Patient Education And Counseling, Cultural Diversity, Pharmacy, Cultural Sensitivity, Pharmaceuticals, Professionalism, Medical Records, Health Information Management and Medical Records

Skills you'll gain: Governance Risk Management and Compliance, Security Management, Risk Management, Compliance Management, Risk Appetite, Risk Analysis, Risk Mitigation, Business Risk Management, Cyber Governance, Compliance Auditing, Cyber Security Policies, Penetration Testing, Governance, Data Governance, Security Controls, Vulnerability Assessments, Security Awareness, Vendor Management

Skills you'll gain: Data Store, Extract, Transform, Load, Data Architecture, Data Pipelines, Big Data, Data Warehousing, Data Governance, Apache Hadoop, Relational Databases, Apache Spark, Data Lakes, Databases, SQL, NoSQL, Data Security