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Explore the Customer Journey Course Catalog
Board Infinity
Skills you'll gain: Quality Management, Statistical Process Controls, Quality Management Systems, ISO 9000 Series, Quality Improvement, Customer experience improvement, Quality Assurance, Quality Control, Continuous Quality Improvement (CQI), Continuous Improvement Process, Process Improvement, Customer Insights, Key Performance Indicators (KPIs)
University of Illinois Urbana-Champaign
Skills you'll gain: Customer Insights, Design Thinking, New Product Development, Customer experience strategy (CX), Customer experience improvement, Product Development, Customer Analysis, Consumer Behaviour, Business Research, User Research, Persona Development, Product Management, Process Mapping, Analysis, Needs Assessment
- Status: Free Trial
Salesforce
Skills you'll gain: Sales Development, Salesforce, Lead Generation, Sales Support, Sales Pipelines, Sales Enablement, Campaign Management, Sales Process, Sales Operations, Customer Relationship Management (CRM) Software, Data Import/Export, Data Cleansing
- Status: Free Trial
University of California, Davis
Skills you'll gain: Data Governance, Data Quality, Data Integration, Data Dictionary, Data Validation, Health Informatics, Data Modeling, Extract, Transform, Load, Health Systems, Data Management, Metadata Management, Data Compilation, Health Care, Analytics, Data Mapping, Healthcare Industry Knowledge, Data Analysis, Data Cleansing, Health Information Management, Taxonomy
- Status: Free Trial
University of Washington
Skills you'll gain: Negotiation, Event Planning, Communication, Business Correspondence, Business Writing, Business Communication, Verbal Communication Skills, Proposal Development, Decision Making, Customer Complaint Resolution
- Status: Free Trial
Emory University
Skills you'll gain: Pivot Tables And Charts, Customer Analysis, Probability Distribution, Customer Demand Planning, Marketing Analytics, Forecasting, Descriptive Statistics, Microsoft Excel, Social Media Marketing, Exploratory Data Analysis, Probability, Statistical Analysis, Marketing Effectiveness, Target Market, Social Media, Revenue Forecasting, Time Series Analysis and Forecasting, Predictive Modeling, Statistics, Marketing
- Status: Free Trial
Skills you'll gain: Extract, Transform, Load, Apache Airflow, Data Pipelines, Apache Kafka, Data Warehousing, Data Transformation, Data Migration, Web Scraping, Data Integration, Shell Script, Data Processing, Real Time Data, Data Cleansing, Big Data, Performance Tuning, Scalability
- Status: Free Trial
Skills you'll gain: Kubernetes, Cloud-Native Computing, Google Cloud Platform, Application Deployment, Scalability, Load Balancing, Containerization, YAML, Data Storage, Cloud Security, General Networking
- Status: Free Trial
Ludwig-Maximilians-Universität München (LMU)
Skills you'll gain: Mergers & Acquisitions, Customer Retention, Business Strategy, Growth Strategies, Compliance Management, Competitive Analysis, Strategic Partnership, Product Strategy, New Business Development, Market Dynamics, Market Analysis
- Status: Free Trial
Advancing Women in Tech
Skills you'll gain: Product Management, Product Roadmaps, Product Strategy, Product Requirements, New Product Development, Product Lifecycle Management, Competitive Analysis, Customer experience strategy (CX), Customer Insights, Innovation, Persuasive Communication, Market Analysis
Universiteit Leiden
Skills you'll gain: Policy Analysis, Public Policies, Policy Development, Political Sciences, Environmental Policy, Program Evaluation, Governance, Research, Immigration Law, Law, Regulation, and Compliance
- Status: Free Trial
Peking University
Skills you'll gain: Language Learning, Language Competency, Vocabulary, Grammar, Oral Comprehension
In summary, here are 10 of our most popular customer journey courses
- Quality Improvement and Management:Â Board Infinity
- Customer Insights: New Product Development Orientation:Â University of Illinois Urbana-Champaign
- Lead Management in Salesforce:Â Salesforce
- Health Information Literacy for Data Analytics:Â University of California, Davis
- Business English: Planning & Negotiating:Â University of Washington
- Foundations of Marketing Analytics:Â Emory University
- ETL and Data Pipelines with Shell, Airflow and Kafka:Â IBM
- Architecting with Google Kubernetes Engine: Workloads:Â Google Cloud
- Advanced Competitive Strategy: Ludwig-Maximilians-Universität München (LMU)
- The Business of Product Management I:Â Advancing Women in Tech