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    Customer Insights Courses Online

    Explore customer insights methods for understanding consumer behavior. Learn to gather and analyze data to inform marketing and product development.

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    Explore the Customer Insights Course Catalog

    • Status: Free Trial
      Free Trial
      D

      Deep Teaching Solutions

      Uncommon Sense Teaching

      Skills you'll gain: Lesson Planning, Critical Thinking, Classroom Management, Stress Management, Instructional Strategies, Teaching, Curriculum Planning, Student Engagement, Learning Strategies, Learning Theory, Differentiated Instruction, Human Learning, Special Education, Time Management, Disabilities, Education Software and Technology, Learning Styles, Discussion Facilitation, Mental Concentration, Learning Management Systems

      4.9
      Rating, 4.9 out of 5 stars
      ·
      722 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free
      Free
      C

      Coursera Project Network

      Improve Business Performance with Google Forms

      Skills you'll gain: Google Sheets, Data Visualization, User Feedback, Customer experience improvement, Customer Insights, Customer Analysis, Customer Service, Google Workspace, Trend Analysis, Performance Analysis, Analysis

      4.7
      Rating, 4.7 out of 5 stars
      ·
      558 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      U

      University of Maryland, College Park

      Developing Innovative Ideas for New Companies: The First Step in Entrepreneurship

      Skills you'll gain: Business Modeling, Strategic Decision-Making, Entrepreneurship, Market Opportunities, Ideation, Innovation, Business Strategies, Customer Insights, Market Analysis, New Business Development, Competitive Analysis, Value Propositions

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.4K reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      S

      SkillUp EdTech

      Scrum Master

      Skills you'll gain: User Story, Sprint Retrospectives, Sprint Planning, Backlogs, Agile Methodology, Agile Product Development, Agile Project Management, Team Building, Product Roadmaps, Team Management, Project Closure, Organizational Change, Meeting Facilitation, Team Leadership, Agile Software Development, Project Management, Product Management, Employee Coaching, Stakeholder Management, Kanban Principles

      4.6
      Rating, 4.6 out of 5 stars
      ·
      416 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Illinois Urbana-Champaign

      Customer Centric Innovation

      Skills you'll gain: Design Thinking, Innovation, New Product Development, Product Development, Customer Insights, Service Design, Customer experience strategy (CX), User Feedback, Consumer Behaviour, Business Strategies, Market Opportunities

      4.6
      Rating, 4.6 out of 5 stars
      ·
      52 reviews

      Beginner · Course · 1 - 4 Weeks

    • K

      Kennesaw State University

      Business Model Canvas: A Tool for Entrepreneurs and Innovators (Project-Centered Course)

      Skills you'll gain: Value Propositions, Business Modeling, Presentations, Customer Analysis, Innovation, Business Process, Customer Relationship Management, Entrepreneurship, Target Market, Marketing Channel, Business Strategy, Strategic Partnership, Cost Management, Revenue Management, Resource Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      654 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      Universidad Nacional Autónoma de México

      Estrategias de Negociación

      Skills you'll gain: Overcoming Objections, Negotiation, Verbal Communication Skills, Contract Negotiation, Communication, Customer Analysis, Cooperation, Leadership and Management, Personal Development, Conflict Management, Teamwork, Professional Development, Interpersonal Communications, Strategic Partnership, Active Listening, Business Strategy, Relationship Building, Mediation, Overcoming Obstacles, Communication Strategies

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.1K reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      A

      Amazon Web Services

      Architecting Solutions on AWS

      Skills you'll gain: Serverless Computing, AWS Identity and Access Management (IAM), Event-Driven Programming, Solution Architecture, Cloud Computing Architecture, Amazon Web Services, API Gateway, Hybrid Cloud Computing, Multi-Tenant Cloud Environments, Information Technology Architecture, Cloud Computing, Performance Tuning, Amazon DynamoDB, Amazon S3, Cloud Security, Amazon CloudWatch, AWS Kinesis, Containerization

      4.8
      Rating, 4.8 out of 5 stars
      ·
      500 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      A

      Akamai Technologies, Inc.

      Akamai Customer Consulting and Support

      Skills you'll gain: SQL, Linux, Endpoint Security, Database Management, HTML and CSS, Incident Response, Relational Databases, Network Security, Database Systems, Vulnerability Scanning, Linux Administration, File Systems, Routing Protocols, OSI Models, Responsive Web Design, Hypertext Markup Language (HTML), Application Development, Remote Access Systems, Scripting, MySQL

      4.7
      Rating, 4.7 out of 5 stars
      ·
      267 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Modernize Infrastructure and Applications with Google Cloud

      Skills you'll gain: Serverless Computing, Application Programming Interface (API), Hybrid Cloud Computing, Cloud Infrastructure, Google Cloud Platform, Containerization, Cloud-Native Computing, Multi-Cloud, Cloud Computing, Kubernetes, Microservices, Application Development, Virtual Machines

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.6K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Pennsylvania

      Entrepreneurship 4: Financing and Profitability

      Skills you'll gain: Entrepreneurial Finance, Business Valuation, Entrepreneurship, Private Equity, Business Modeling, Financial Modeling, Finance, Sales Presentations, Investments, Financial Analysis, Mergers & Acquisitions, Fundraising and Crowdsourcing, Presentations, Business Development, Business Strategies, Cash Flows, Customer Retention, Innovation

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.1K reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      L

      LearnQuest

      Scrum Master Certification: Scrum Methodologies

      Skills you'll gain: User Story, Backlogs, Sprint Planning, Risk Management, Agile Methodology, Management Reporting, Agile Project Management, Performance Reporting, Business Reporting, Prioritization, Project Estimation, Team Oriented, Estimation, Project Performance, Capacity Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      907 reviews

      Beginner · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular customer insights courses

    • Uncommon Sense Teaching: Deep Teaching Solutions
    • Improve Business Performance with Google Forms: Coursera Project Network
    • Developing Innovative Ideas for New Companies: The First Step in Entrepreneurship: University of Maryland, College Park
    • Scrum Master: SkillUp EdTech
    • Customer Centric Innovation: University of Illinois Urbana-Champaign
    • Business Model Canvas: A Tool for Entrepreneurs and Innovators (Project-Centered Course): Kennesaw State University
    • Estrategias de Negociación: Universidad Nacional Autónoma de México
    • Architecting Solutions on AWS: Amazon Web Services
    • Akamai Customer Consulting and Support: Akamai Technologies, Inc.
    • Modernize Infrastructure and Applications with Google Cloud: Google Cloud

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