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    • Conflict Management

    Conflict Management Courses Online

    Explore conflict management strategies for resolving disputes. Learn to mediate conflicts, negotiate solutions, and maintain positive relationships.

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    Explore the Conflict Management Course Catalog

    • Status: New
      New
      S

      Starweaver

      Strategic Leadership in Hospitality

      Skills you'll gain:

      4.4
      Rating, 4.4 out of 5 stars
      ·
      89 reviews

      Intermediate · Specialization · 3 - 6 Months

    • A

      Amazon Web Services

      AWS Cloud Practitioner Essentials

      Skills you'll gain: Amazon Web Services, Amazon CloudWatch, Public Cloud, AWS Identity and Access Management (IAM), Cloud Services, Cloud Computing, Cloud Platforms, Cloud Infrastructure, Amazon Elastic Compute Cloud, Cloud Management, Cloud Security, Amazon S3, Cloud Computing Architecture, Continuous Monitoring, Scalability

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.9K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      G

      Google

      Foundations of Business Intelligence

      Skills you'll gain: Stakeholder Engagement, Business Intelligence, Data Integration, Dashboard, Business Analytics, Real Time Data, Data Modeling, Data-Driven Decision-Making, Data Analysis, Requirements Elicitation, Business Metrics, Key Performance Indicators (KPIs), Data Pipelines, Project Documentation

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.8K reviews

      Advanced · Course · 1 - 4 Weeks

    • U

      Universiteit Leiden

      International Humanitarian Law in Theory and Practice

      Skills you'll gain: Legal Proceedings, International Relations, Conflict Management, Child Welfare, Ethical Standards And Conduct, Working With Children, Legal Research, Case Law, Investigation

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.9K reviews

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      U

      University of Virginia

      Coding with AI for MBAs

      Skills you'll gain: Model View Controller, Debugging, JSON, Version Control, Responsive Web Design, Data Modeling, User Interface (UI), HTML and CSS, OpenAI, NoSQL, User Story, Test Case, ChatGPT, Application Deployment, Software Development Tools, Algorithms, Generative AI, Web Design and Development, Google Cloud Platform, User Interface and User Experience (UI/UX) Design

      Beginner · Specialization · 1 - 3 Months

    • Status: New
      New
      K

      Knowledge Accelerators

      Microsoft Planner - Essential Training for Managing Projects

      Skills you'll gain: Microsoft 365, Microsoft Teams, Microsoft Outlook, Project Planning, Organizational Skills, Workflow Management, Project Management, Collaborative Software, Timelines, Team Management, Scheduling, Prioritization, Data Visualization

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      I

      Illinois Tech

      Strategy & Economic Analysis

      Skills you'll gain: Product Lifecycle Management, Market Dynamics, Supply And Demand, Game Theory, Business Strategy, Competitive Analysis, Business Economics, Economics, Market Trend, Strategic Decision-Making, Global Marketing, Strategic Thinking, Price Negotiation, Innovation, Market Opportunities, Market Analysis, Value Propositions, New Product Development, Organizational Strategy, Cost Reduction

      Build toward a degree

      4.7
      Rating, 4.7 out of 5 stars
      ·
      159 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      T

      The State University of New York

      Data Analytics in Sports Law and Management

      Skills you'll gain: Facility Management, Event Management, Legal Risk, Contract Management, Performance Analysis, Hospitality and Food Services, Facility Operations, Event Planning, Business Analytics, Law, Regulation, and Compliance, Analytics, Data-Driven Decision-Making, Data Analysis, Scheduling, Labor Relations, Customer Engagement, Team Performance Management, Linear Algebra, Risk Management, Commercial Laws

      4.8
      Rating, 4.8 out of 5 stars
      ·
      32 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      B

      Berklee

      Electronic Music Production

      Skills you'll gain: Musical Composition, File Management, Music Performance, Music, Media Production, Music Theory, Instrumental Music, Performing Arts, Creativity, Peer Review, Automation, Electronic Media, Design Software, Editing, Patch Management, Software Installation, System Requirements

      4.8
      Rating, 4.8 out of 5 stars
      ·
      2.3K reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: New
      New
      C

      Coursera Instructor Network

      Public Health Principles: Systems and Strategies

      Skills you'll gain: Health Policy, Public Health, Public Health and Disease Prevention, Systems Thinking, Program Evaluation, Health Systems, Health Care Administration, Health Equity, Epidemiology, Policy Analysis, Community Health, Media and Communications, Emergency Response

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      I

      Illinois Tech

      Business & Technology

      Skills you'll gain: Product Lifecycle Management, Design Thinking, Business Transformation, Business Communication, Stakeholder Engagement, Strategic Leadership, Organizational Change, Business Writing, Global Marketing, Business Leadership, Entrepreneurship, Artificial Intelligence, Business Modeling, Generative AI, Machine Learning, Innovation, Artificial Intelligence and Machine Learning (AI/ML), Market Opportunities, Market Analysis, Applied Machine Learning

      Build toward a degree

      4.8
      Rating, 4.8 out of 5 stars
      ·
      65 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of California, Davis

      Coaching Skills for Managers

      Skills you'll gain: Key Performance Indicators (KPIs), Employee Coaching, Coaching, Gap Analysis, Management Training And Development, Performance Management, Performance Analysis, Expectation Management, Employee Performance Management, People Management, Leadership and Management, Performance Improvement, Accountability, Personal Development, Leadership Development, Meeting Facilitation, Constructive Feedback, Professional Development, Leadership, Employee Engagement

      4.8
      Rating, 4.8 out of 5 stars
      ·
      2.9K reviews

      Intermediate · Specialization · 3 - 6 Months

    Conflict Management learners also search

    Conflict Resolution
    Business Analysis
    Market Research
    Economic Policy
    Marketing Analytics
    Business Statistics
    Brand Management
    Change Management
    1…424344…694

    In summary, here are 10 of our most popular conflict management courses

    • Strategic Leadership in Hospitality: Starweaver
    • AWS Cloud Practitioner Essentials: Amazon Web Services
    • Foundations of Business Intelligence: Google
    • International Humanitarian Law in Theory and Practice : Universiteit Leiden
    • Coding with AI for MBAs: University of Virginia
    • Microsoft Planner - Essential Training for Managing Projects: Knowledge Accelerators
    • Strategy & Economic Analysis: Illinois Tech
    • Data Analytics in Sports Law and Management: The State University of New York
    • Electronic Music Production: Berklee
    • Public Health Principles: Systems and Strategies : Coursera Instructor Network

    Frequently Asked Questions about Conflict Management

    "Conflict management involves using certain strategies and techniques to resolve disagreements. Conflict management is used to prevent and address disputes that arise between organizations and within organizations, but it can be applied to personal relationships as well.

    There are five styles of conflict management. Collaborating involves looking for a solution that appeases everyone involved. Avoiding is a style that aims to postpone addressing the issue. Competing is when both parties aim to get what they want, regardless of the damage to the relationship. Compromising is when parties look for a mutually acceptable outcome, even if they both have to give up something in the process. Accommodating is when one party sacrifices their own desires for the sake of peace."‎

    "After you master conflict management, you can work as a mediator or arbitrator. Both jobs aim to resolve disputes between multiple parties, but they do so in different ways. An arbitrator listens to both sides of an argument, weighs the evidence, and then declares a solution. The process is similar to a judge reaching a conclusion after listening to a court case.

    Unlike an arbitrator, a mediator doesn't declare a winning party. A mediator simply acts as a neutral third party and helps the multiple parties reach an agreement. The mediation process is less formal than arbitration, but the result is typically something that's mutually beneficial for all parties.

    Conflict management skills are also generally useful in any job that requires working with a team. You can use your knowledge to settle an argument between coworkers or diffuse tension with a client."‎

    Online courses on conflict management will introduce you to various types of conflicts and ways to resolve them. Lessons will focus on topics ranging from negotiation skills and creative problem solving to emotional intelligence and leadership training. Online courses offer flexibility. Instructors give you access to video lectures and reading material, and then you can work through the course in your own time.‎

    Online Conflict Management courses offer a convenient and flexible way to enhance your knowledge or learn new Conflict Management skills. Choose from a wide range of Conflict Management courses offered by top universities and industry leaders tailored to various skill levels.‎

    When looking to enhance your workforce's skills in Conflict Management, it's crucial to select a course that aligns with their current abilities and learning objectives. Our Skills Dashboard is an invaluable tool for identifying skill gaps and choosing the most appropriate course for effective upskilling. For a comprehensive understanding of how our courses can benefit your employees, explore the enterprise solutions we offer. Discover more about our tailored programs at Coursera for Business here.‎

    This FAQ content has been made available for informational purposes only. Learners are advised to conduct additional research to ensure that courses and other credentials pursued meet their personal, professional, and financial goals.

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