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Explore the Customer Insights Course Catalog
- Status: Free Trial
Google
Skills you'll gain: Adobe XD, User Experience Design, Usability Testing, Figma (Design Software), Responsive Web Design, Wireframing, Information Architecture, User Experience, Prototyping, UI/UX Research, Presentations, Design Reviews, User Story, Storyboarding, Mockups, Ideation, Software Documentation, User Research, User Centered Design, Web Design
- Status: Free Trial
CVS Health
Skills you'll gain: De-escalation Techniques, Greeting Customers, Cross Selling, Retail Sales, Customer Service, Upselling, Conflict Management, Product Knowledge, Retail Store Operations, Customer Relationship Building, Transaction Processing, Customer Engagement, Professionalism, Company, Product, and Service Knowledge, Empathy, Verbal Communication Skills, Social Media
- Status: Free Trial
University of California, Irvine
Skills you'll gain: Goal Setting, Professional Networking, Business Management, Staff Management, Leadership and Management, Operations Management, People Management, Business Administration, Business Planning, Customer Service, Organizational Leadership, Organizational Strategy, Leadership, Change Management
- Status: Free Trial
University of Illinois Urbana-Champaign
Skills you'll gain: Online Advertising, Digital Media Strategy, Digital Advertising, Digital Marketing, Marketing Communications, Marketing Strategies, Marketing, Integrated Marketing Communications, Electronic Media, Search Engine Marketing, Social Media Marketing, Media Planning, Mobile Banking, Communication, Emerging Technologies, Branding, Consumer Behaviour, Personalized Service
- Status: Free Trial
Fundação Instituto de Administração
Skills you'll gain: Sales Management, Sales Strategy, Customer Engagement, Sales Process, Sales, Sales Enablement, Sales Training, Business Planning, Conflict Management, Marketing, Marketing Planning, Market Intelligence, Strategic Marketing, B2B Sales, Competitive Intelligence, Marketing Effectiveness, Customer Relationship Building, Business Strategy, Business, Customer Analysis
- Status: Free Trial
University of Virginia
Skills you'll gain: Agile Software Development, Agile Methodology, Agile Project Management, Team Performance Management, Team Management, Team Building, Team Leadership, Sprint Retrospectives, Backlogs, User Story, Kanban Principles, Sales Presentation, Lean Methodologies, Process Improvement, Selling Techniques, Prioritization, Discussion Facilitation, Decision Making
- Status: Free Trial
Keller Williams
Skills you'll gain: Lead Generation, Administrative Support, Real Estate, Office Management, Real Estate Sales, Value Propositions, Property and Real Estate, Sales Process, Customer Relationship Building, Real Estate Transactions, Customer Acquisition Management, Sales Management, Organizational Skills, Sales Prospecting, Sales Presentation, Showrooms, Prospecting and Qualification, Closing (Sales), Branding, Prioritization
Coursera Instructor Network
Skills you'll gain: Active Listening, Non-Verbal Communication, Cultural Diversity, Conflict Management, Emotional Intelligence, Empathy, Interpersonal Communications, Leadership, Rapport Building, Collaboration, Communication, Self-Awareness, Adaptability
- Status: Free Trial
Macquarie University
Skills you'll gain: Marketing Analytics, Customer Insights, Marketing Effectiveness, Digital Marketing, Customer Data Management, Marketing Strategies, Social Media Marketing, Customer experience strategy (CX), Customer Relationship Management, Predictive Analytics, Consumer Behaviour, Big Data, Data Analysis, Integrated Marketing Communications
- Status: Free Trial
University of Pennsylvania
Skills you'll gain: Growth Strategies, Key Performance Indicators (KPIs), Digital Marketing, Customer Acquisition Management, Business Metrics, Marketing Strategies, Market Dynamics, Business Strategies, Search Engine Optimization, Paid media, Talent Management, People Management, Forecasting, Earned Media, Organizational Structure, Public Relations
- Status: Free Trial
IE Business School
Skills you'll gain: Brand Strategy, Branding, Logo Design, Brand Management, Target Audience, Consumer Behaviour, Value Propositions, Marketing, Marketing Psychology, Marketing Strategies, Competitive Analysis, Color Theory
- Status: Free Trial
IE Business School
Skills you'll gain: Marketing Communications, Integrated Marketing Communications, Advertising, Marketing, Marketing Budgets, Brand Marketing, Communication Planning, Marketing Planning, Brand Strategy, Brand Management, Brand Loyalty, Branding, Marketing Management, Campaign Management, Marketing Strategy and Techniques, Media Planning, Brand Awareness, Promotional Strategies, Consumer Behaviour, Communication Strategies
Customer Insights learners also search
In summary, here are 10 of our most popular customer insights courses
- Google UX Design (PT):Â Google
- Interacting with Customers:Â CVS Health
- Fundamentals of Management:Â University of California, Irvine
- Digital Media and Marketing Principles:Â University of Illinois Urbana-Champaign
- Strategic Sales Management: Fundação Instituto de Administração
- Managing an Agile Team:Â University of Virginia
- Keller Williams Real Estate Agent:Â Keller Williams
- Active Listening: Enhancing Communication Skills:Â Coursera Instructor Network
- Marketing analytics: Know your customers:Â Macquarie University
- Entrepreneurship 3: Growth Strategies:Â University of Pennsylvania