• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Customer Experience Improvement
    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Build job-relevant skills in under 2 hours with hands-on tutorials.
    Learn from top instructors with graded assignments, videos, and discussion forums.
    Learn a new tool or skill in an interactive, hands-on environment.
    Get in-depth knowledge of a subject by completing a series of courses and projects.
    Earn career credentials from industry leaders that demonstrate your expertise.
    Earn career credentials while taking courses that count towards your Master’s degree.
    Earn your Bachelor’s or Master’s degree online for a fraction of the cost of in-person learning.
    Earn a university-issued career credential in a flexible, interactive format.

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "customer experience improvement"

    • Status: New
      New
      K

      Knowledge Accelerators

      Cybersecurity Awareness Essentials for Employees

      Skills you'll gain: Security Awareness, Computer Security Awareness Training, Cybersecurity, Cyber Attacks, Threat Detection, Email Security, Malware Protection, Human Factors (Security)

      Beginner · Course · 1 - 4 Weeks

    • G

      Google Cloud

      Work with Gemini Models in BigQuery - 日本語版

      Skills you'll gain: Customer Relationship Management, Google Cloud Platform, Generative AI, Big Data, Predictive Modeling, Prompt Engineering, Artificial Intelligence and Machine Learning (AI/ML), SQL, Data Analysis

      Intermediate · Course · 1 - 4 Weeks

    • G

      Google Cloud

      Work with Gemini Models in BigQuery - 简体中文

      Skills you'll gain: Applied Machine Learning, Big Data, Business Intelligence, Generative AI, Customer Relationship Management, Predictive Modeling, Artificial Intelligence and Machine Learning (AI/ML), SQL, Prompt Engineering, Data Analysis, Python Programming

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      B

      Board Infinity

      Effective Code Review Practices

      Skills you'll gain: Test Automation, Test Tools, Code Review, Software Testing, Scripting, CI/CD, Software Technical Review, Test Planning, Maintainability, Test Case, Automation, Scalability

      Advanced · Course · 1 - 4 Weeks

    • Status: New
      New
      P

      Packt

      Accelerate Terraform Development with GitHub Copilot and AI

      Skills you'll gain: Infrastructure as Code (IaC), Terraform, Microsoft Copilot, Development Environment, DevOps, Integrated Development Environments, Software Development Tools, Generative AI, Git (Version Control System), Software Documentation

      Intermediate · Course · 1 - 3 Months

    • Status: New
      New
      P

      Packt

      C# Object-Oriented Programming for Beginners in C# and .NET

      Skills you'll gain: Object Oriented Programming (OOP), Object Oriented Design, C# (Programming Language), Programming Principles, .NET Framework

      Beginner · Course · 1 - 3 Months

    • Status: Free
      Free
      A

      Amazon Web Services

      Amazon Connect: Introduction to the Administrative Interface

      Skills you'll gain: Dashboard, Report Writing, Business Reporting, Management Reporting, Performance Reporting, Ad Hoc Reporting, Real Time Data, Call Center Experience, Administration, Workforce Management

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      P

      Packt

      Building a Strong Business Foundation

      Skills you'll gain: Business Modeling, Business Planning, Customer Analysis, User Research, Entrepreneurship, Financial Management, Market Research, Marketing Strategies, Business Development, Target Audience, Business Strategy, Email Marketing, Social Media Marketing, Value Propositions, Search Engine Optimization

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      G

      Google Cloud

      Change Management for Google Workspace - Français

      Skills you'll gain: Change Management, Organizational Change, Culture Transformation, Gap Analysis, Google Workspace, Training and Development, Stakeholder Communications, Customer Success Management, Organizational Effectiveness, Business Analysis, Strategic Communication, Needs Assessment, Stakeholder Engagement, Communication Strategies

      Intermediate · Course · 1 - 3 Months

    • Status: New
      New
      P

      Packt

      Database Management and Core Application Development

      Skills you'll gain: ASP.NET, Database Development, C# (Programming Language), Back-End Web Development, Database Management, Database Design, Object-Relational Mapping, Application Frameworks, Model View Controller, Web Applications, Software Design Patterns, Authentications, Maintainability, Business Logic, Authorization (Computing), Data Modeling, Performance Tuning, Data Migration, Data Mapping, Data Validation

      Intermediate · Course · 1 - 3 Months

    • Status: New
      New
      P

      Packt

      Docker and Kubernetes Masterclass: From Beginner to Advanced

      Skills you'll gain:

      Intermediate · Specialization · 3 - 6 Months

    • Status: New
      New
      P

      Packt

      Skills for a Modern Entrepreneur or Business Owner

      Skills you'll gain:

      Beginner · Specialization · 3 - 6 Months

    1…408409410…413

    In summary, here are 10 of our most popular customer experience improvement courses

    • Cybersecurity Awareness Essentials for Employees: Knowledge Accelerators
    • Work with Gemini Models in BigQuery - 日本語版: Google Cloud
    • Work with Gemini Models in BigQuery - 简体中文: Google Cloud
    • Effective Code Review Practices: Board Infinity
    • Accelerate Terraform Development with GitHub Copilot and AI: Packt
    • C# Object-Oriented Programming for Beginners in C# and .NET: Packt
    • Amazon Connect: Introduction to the Administrative Interface: Amazon Web Services
    • Building a Strong Business Foundation: Packt
    • Change Management for Google Workspace - Français: Google Cloud
    • Database Management and Core Application Development: Packt

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog
    • Teaching Center

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok