• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Customer Experience Improvement
    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Build job-relevant skills in under 2 hours with hands-on tutorials.
    Learn from top instructors with graded assignments, videos, and discussion forums.
    Learn a new tool or skill in an interactive, hands-on environment.
    Get in-depth knowledge of a subject by completing a series of courses and projects.
    Earn career credentials from industry leaders that demonstrate your expertise.
    Earn career credentials while taking courses that count towards your Master’s degree.
    Earn your Bachelor’s or Master’s degree online for a fraction of the cost of in-person learning.
    Earn a university-issued career credential in a flexible, interactive format.

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "customer experience improvement"

    • Status: New
      New
      D

      DeepLearning.AI

      AI Python for Beginners

      Skills you'll gain: Large Language Modeling, Prompt Engineering, Artificial Intelligence, Jupyter, Python Programming, Data Analysis, ChatGPT, Application Development, Generative AI, Scripting, Automation, Computer Programming, Application Programming Interface (API)

      4.8
      Rating, 4.8 out of 5 stars
      ·
      100 reviews

      Beginner · Course · 1 - 4 Weeks

    • K

      Kennesaw State University

      Customer Centricity as Competitive Advantage - Jagdish Sheth

      Skills you'll gain: Customer Retention, Customer Insights, Customer experience strategy (CX), Customer Relationship Management, Value Propositions, Innovation, Organizational Change, Cost Accounting, Organizational Structure, Business Transformation, Strategic Marketing, Consumer Behaviour

      4.6
      Rating, 4.6 out of 5 stars
      ·
      14 reviews

      Beginner · Course · 1 - 4 Weeks

    • D

      DeepLearning.AI

      AI for Good

      Skills you'll gain: Disaster Recovery, Data Analysis, Jupyter, Exploratory Data Analysis, Image Analysis, Data Ethics, Statistical Analysis, Emergency Response, Artificial Intelligence, Machine Learning, Predictive Modeling, Applied Machine Learning, Mitigation, Text Mining, Environmental Monitoring, Natural Language Processing, Unstructured Data, Deep Learning, Data Processing, Forecasting

      4.7
      Rating, 4.7 out of 5 stars
      ·
      459 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free
      Free
      C

      Coursera Project Network

      Build a Full Website using WordPress

      Skills you'll gain: WordPress, Content Management Systems, Web Content, Web Design and Development, Web Design, Blogs, Content Development and Management, Social Media

      4.4
      Rating, 4.4 out of 5 stars
      ·
      4.2K reviews

      Advanced · Guided Project · Less Than 2 Hours

    • K

      Keller Williams

      Keller Williams Real Estate Agent

      Skills you'll gain: Lead Generation, Administrative Support, Real Estate, Office Management, Real Estate Sales, Value Propositions, Property and Real Estate, Sales Process, Customer Relationship Building, Real Estate Transactions, Customer Acquisition Management, Sales Management, Organizational Skills, Sales Prospecting, Sales Presentation, Showrooms, Prospecting and Qualification, Closing (Sales), Branding, Prioritization

      4.7
      Rating, 4.7 out of 5 stars
      ·
      146 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • U

      University of Colorado System

      Introduction to C# Programming and Unity

      Skills you'll gain: Unity Engine, Debugging, Object Oriented Programming (OOP), Video Game Development, C# (Programming Language), Game Design, Computer Programming, Integrated Development Environments, Data Storage, User Interface (UI), Scripting

      4.7
      Rating, 4.7 out of 5 stars
      ·
      2.4K reviews

      Beginner · Course · 1 - 4 Weeks

    • G

      Georgia Institute of Technology

      Build Your Professional ePortfolio in English

      Skills you'll gain: Professional Networking, LinkedIn, Instagram, Writing, Concision, Social Media, Grammar, Business Writing, English Language, Branding, Vocabulary

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.7K reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free
      Free
      T

      The George Washington University

      Essentials in Clinical Simulations Across the Health Professions

      Skills you'll gain: Clinical Experience, Patient Education And Counseling, Virtual Environment, Medical Equipment and Technology, Health Technology, Business Planning, Continuous Quality Improvement (CQI), Technical Communication, System Implementation, Education Software and Technology

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.2K reviews

      Intermediate · Course · 1 - 3 Months

    • I

      IBM

      Computer Networks and Network Security

      Skills you'll gain: Networking Hardware, TCP/IP, Network Security, Network Protocols, Endpoint Detection and Response, Network Routing, Cybersecurity, Local Area Networks, Dynamic Host Configuration Protocol (DHCP), Firewall, General Networking, Information Systems Security, Intrusion Detection and Prevention, Endpoint Security, Network Infrastructure, Network Planning And Design, Wireless Networks, Security Information and Event Management (SIEM), Network Analysis, Data Loss Prevention

      4.7
      Rating, 4.7 out of 5 stars
      ·
      3.4K reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free
      Free
      I

      IESE Business School

      The Art of Storytelling

      Skills you'll gain: Storytelling, Public Speaking, Verbal Communication Skills, Content Creation, Writing and Editing, Writing, Communication

      4.5
      Rating, 4.5 out of 5 stars
      ·
      851 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free
      Free
      U

      UNSW Sydney (The University of New South Wales)

      Introduction to Systems Engineering

      Skills you'll gain: Systems Engineering, Conceptual Design, Systems Design, Requirements Analysis, Systems Development Life Cycle, Requirements Elicitation, Systems Architecture, Systems Integration, Engineering Design Process, System Design and Implementation, Concept Of Operations, Configuration Management, Prototyping, System Requirements, Design Reviews, Verification And Validation

      4.7
      Rating, 4.7 out of 5 stars
      ·
      807 reviews

      Mixed · Course · 1 - 3 Months

    • I

      IESE Business School

      ¿Qué hacen los buenos directivos? Prioridades de la Alta Dirección

      Skills you'll gain: Talent Management, Business Priorities, Strategic Leadership, Strategic Prioritization, Workforce Development, Business Leadership, Leadership and Management, Business Management, Leadership, Organizational Leadership, Human Capital, Strategic Thinking, Team Leadership, Business Strategy, People Management, Business Modeling, Innovation

      4.8
      Rating, 4.8 out of 5 stars
      ·
      615 reviews

      Beginner · Course · 1 - 3 Months

    1…404142…415

    In summary, here are 10 of our most popular customer experience improvement courses

    • AI Python for Beginners: DeepLearning.AI
    • Customer Centricity as Competitive Advantage - Jagdish Sheth: Kennesaw State University
    • AI for Good: DeepLearning.AI
    • Build a Full Website using WordPress: Coursera Project Network
    • Keller Williams Real Estate Agent: Keller Williams
    • Introduction to C# Programming and Unity: University of Colorado System
    • Build Your Professional ePortfolio in English: Georgia Institute of Technology
    • Essentials in Clinical Simulations Across the Health Professions: The George Washington University
    • Computer Networks and Network Security: IBM
    • The Art of Storytelling: IESE Business School

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog
    • Teaching Center

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok