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Results for "telemarketing"
IESE Business School
Skills you'll gain: Persuasive Communication, Public Speaking, Verbal Communication Skills, Communication, Storytelling, Influencing, Business Communication, Leadership, Trustworthiness, Emotional Intelligence, Organizational Skills
University of Virginia Darden School Foundation
Skills you'll gain: ChatGPT, Personalized Service, Prompt Engineering, AI Personalization, Customer Engagement, Generative AI, Customer Service, Target Audience, Customer experience improvement, Customer Support, Performance Analysis, Performance Improvement
- Status: Free
Georgia Institute of Technology
Skills you'll gain: Business Communication, Verbal Communication Skills, Communication, Virtual Teams, Telecommuting, Meeting Facilitation
Keller Williams
Skills you'll gain: Lead Generation, Value Propositions, Sales Process, Sales Management, Branding, Social Media Content, Property Management, Customer Relationship Management, Communication, Real Estate, Customer experience strategy (CX), Relationship Building, Professional Networking
IESE Business School
Skills you'll gain: Corporate Communications, Media Relations, Persuasive Communication, Crisis Management, Public Relations, Strategic Communication, Communication, Media Strategy, Public Speaking, Ethical Standards And Conduct, Business Ethics, Decision Making
- Status: Free
Coursera Instructor Network
Skills you'll gain: Sales Presentation, Product Knowledge, Selling Techniques, Target Audience, Customer Relationship Building, General Sales Practices, Closing (Sales), Business-To-Consumer, Sales, Communication, Sales Strategy, Customer Engagement, Consumer Behaviour
Tecnológico de Monterrey
Skills you'll gain: Interpersonal Communications, Social Skills, Communication, Assertiveness, Business Communication, Constructive Feedback, Empathy, Active Listening, Verbal Communication Skills, Employee Performance Management, Leadership, Leadership Development
- Status: Free
Coursera Project Network
Skills you'll gain: Lead Generation, Email Marketing, Marketing Automation, Google Sheets, Application Deployment, Real Time Data, Customer Communications Management
University of California, Irvine
Skills you'll gain: Corporate Communications, Storytelling, Internal Communications, Strategic Communication, Social Media, Interpersonal Communications, Employee Engagement, Telecommuting, Public Relations, Business Communication, Communication Strategies, Communication
Skills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Service, Problem Solving, Conflict Management, Customer Support, Professionalism, LinkedIn, Communication
CVS Health
Skills you'll gain: Call Center Experience, Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Teamwork, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Willingness To Learn, Performance Metric, Customer experience improvement, Verbal Communication Skills, Emotional Intelligence, Problem Solving
- Status: New
Zoho Corporation
Skills you'll gain: Sales Process, Account Management, Sales Management, Selling Techniques, Customer Relationship Management, Sales, Sales Strategy, Customer Relationship Management (CRM) Software, General Sales Practices, Sales Presentation, Process Mapping, Sales Pipelines, Customer Relationship Building, Interviewing Skills, Prospecting and Qualification, Sales Operations, Communication, B2B Sales, Customer Retention, Portfolio Management
In summary, here are 10 of our most popular telemarketing courses
- Persuasive Communication:Â IESE Business School
- Customer Service in the Age of Generative AI :Â University of Virginia Darden School Foundation
- Lesson | Video Conferencing: Face to Face but Online:Â Georgia Institute of Technology
- Sales Fundamentals:Â Keller Williams
- Crisis Communications :Â IESE Business School
- Business-to-Consumer (B2C) Sales Strategies and Techniques:Â Coursera Instructor Network
- Effective Communication for Today’s Leader: Tecnológico de Monterrey
- Create a Lead Generation Messenger Chatbot using Chatfuel:Â Coursera Project Network
- Introduction to Corporate Communications:Â University of California, Irvine
- Preparing for Your Call Center Customer Service Role:Â CVS Health