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    Results for "call center experience"

    • G

      Google

      Foundations of Cybersecurity

      Skills you'll gain: Cybersecurity, Security Controls, Cyber Attacks, Security Management, Cyber Security Strategy, Incident Response, Cyber Risk, Security Information and Event Management (SIEM), Information Assurance, Data Ethics, Network Analysis, Ethical Standards And Conduct

      Build toward a degree

      4.9
      Rating, 4.9 out of 5 stars
      ·
      33K reviews

      Beginner · Course · 1 - 4 Weeks

    • I

      IBM

      IT Fundamentals for Cybersecurity

      Skills you'll gain: IT Service Management, Cloud Computing, Information Technology Infrastructure Library, Malware Protection, Identity and Access Management, Linux, Incident Response, Networking Hardware, TCP/IP, Cybersecurity, Linux Administration, Network Security, Network Protocols, Computer Security Incident Management, Cloud Security, Operating Systems, Endpoint Detection and Response, Cyber Risk, Data Ethics, Cyber Governance

      4.6
      Rating, 4.6 out of 5 stars
      ·
      22K reviews

      Beginner · Specialization · 3 - 6 Months

    • G

      Georgia Institute of Technology

      Speak English Professionally: In Person, Online & On the Phone

      Skills you'll gain: Verbal Communication Skills, Cultural Sensitivity, Public Speaking, English Language, Vocabulary, Business Communication, Communication, Interpersonal Communications, Social Skills, Professionalism, Active Listening, Grammar

      4.7
      Rating, 4.7 out of 5 stars
      ·
      10K reviews

      Mixed · Course · 1 - 3 Months

    • G

      Google

      Ask Questions to Make Data-Driven Decisions

      Skills you'll gain: Spreadsheet Software, Stakeholder Communications, Dashboard, Data-Driven Decision-Making, Data Analysis, Analytical Skills, Data Presentation, Business Analysis, Expectation Management, Quantitative Research, Communication

      4.7
      Rating, 4.7 out of 5 stars
      ·
      34K reviews

      Beginner · Course · 1 - 4 Weeks

    • K

      Knowledge Accelerators

      Customer Service Fundamentals

      Skills you'll gain: Service Level Agreement, Problem Solving, Customer Service, Customer Support, Desktop Support, Technical Communication, Help Desk Support, Technical Support, Critical Thinking and Problem Solving, Issue Tracking, Rapport Building, Patience, Empathy, Time Management, Communication

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.8K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free
      Free
      C

      Coursera Instructor Network

      Voice of the Customer (VoC): Enhancing Experiences

      Skills you'll gain: Customer Engagement, Customer Insights, Customer Analysis, Market Research, Surveys, Customer experience strategy (CX), Customer Service, Data Collection, Active Listening, Continuous Improvement Process, Data-Driven Decision-Making, Focus Group, Team Oriented, Social Media

      4.8
      Rating, 4.8 out of 5 stars
      ·
      106 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      I

      IBM

      IBM Java Developer

      Skills you'll gain: Spring Framework, Cloud-Native Computing, Software Development Life Cycle, Hibernate (Java), Docker (Software), Git (Version Control System), GitHub, HTML and CSS, Object Oriented Programming (OOP), Spring Boot, Object-Relational Mapping, Development Environment, Web Design and Development, Object Oriented Design, Large Language Modeling, Java Programming, Generative AI, Interviewing Skills, Java, Professional Networking

      4.7
      Rating, 4.7 out of 5 stars
      ·
      5.3K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • G

      Google

      Foundations of Digital Marketing and E-commerce

      Skills you'll gain: Data Storytelling, Customer experience strategy (CX), Performance Measurement, Data-Driven Decision-Making, E-Commerce, Marketing Strategies, Digital Marketing, Branding, Marketing Channel, Marketing Analytics, Search Engine Marketing, Search Engine Optimization, Social Media Marketing, Target Audience

      4.8
      Rating, 4.8 out of 5 stars
      ·
      27K reviews

      Beginner · Course · 1 - 4 Weeks

    • G

      Google

      Foundations: Data, Data, Everywhere

      Skills you'll gain: Data Ethics, Data Analysis, Data-Driven Decision-Making, Google Sheets, Spreadsheet Software, Analytical Skills, Data Sharing, Data Cleansing, Data Processing, Data Visualization Software, SQL, Data Management

      4.8
      Rating, 4.8 out of 5 stars
      ·
      114K reviews

      Beginner · Course · 1 - 4 Weeks

    • I

      IBM

      Key Technologies for Business

      Skills you'll gain: Cloud Computing Architecture, Cloud Services, Large Language Modeling, Cloud Security, Data Literacy, Cloud Infrastructure, Data Mining, Cloud Platforms, Cloud Computing, Artificial Intelligence, Generative AI, Data Ethics, Cloud Storage, Artificial Intelligence and Machine Learning (AI/ML), Infrastructure As A Service (IaaS), Big Data, Emerging Technologies, Applied Machine Learning, Data Analysis, Data Science

      4.7
      Rating, 4.7 out of 5 stars
      ·
      100K reviews

      Beginner · Specialization · 3 - 6 Months

    • U

      University of Pennsylvania

      Business Analytics

      Skills you'll gain: People Analytics, Data-Driven Decision-Making, Human Capital, Business Analytics, Descriptive Analytics, Business Intelligence, Financial Data, Marketing Analytics, Analytics, Talent Management, Financial Analysis, Predictive Analytics, Human Resources Management and Planning, Peer Review, Business Analysis, Financial Statement Analysis, Financial Forecasting, Customer Insights, Workforce Planning, Demand Planning

      4.6
      Rating, 4.6 out of 5 stars
      ·
      18K reviews

      Beginner · Specialization · 3 - 6 Months

    • G

      Google

      Prepare Data for Exploration

      Skills you'll gain: Data Ethics, Data Analysis, Data Literacy, Data Security, Google Sheets, Databases, Data Processing, Data Storage, Data Quality, Data Management, Data Collection, Relational Databases, SQL, Unstructured Data

      4.8
      Rating, 4.8 out of 5 stars
      ·
      22K reviews

      Beginner · Course · 1 - 3 Months

    1…456…334

    In summary, here are 10 of our most popular call center experience courses

    • Foundations of Cybersecurity: Google
    • IT Fundamentals for Cybersecurity: IBM
    • Speak English Professionally: In Person, Online & On the Phone: Georgia Institute of Technology
    • Ask Questions to Make Data-Driven Decisions: Google
    • Customer Service Fundamentals: Knowledge Accelerators
    • Voice of the Customer (VoC): Enhancing Experiences : Coursera Instructor Network
    • IBM Java Developer: IBM
    • Foundations of Digital Marketing and E-commerce: Google
    • Foundations: Data, Data, Everywhere: Google
    • Key Technologies for Business: IBM

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