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    • Customer Experience

    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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    Explore the Customer Experience Course Catalog

    • Status: New
      New
      Status: Free Trial
      Free Trial
      I

      Illinois Tech

      Transformational Leadership in a Tech-Driven Marketplace

      Skills you'll gain: Business Transformation, Business Communication, Stakeholder Engagement, Strategic Leadership, Organizational Change, Business Writing, Business Leadership, Change Management, Innovation, Organizational Leadership, Presentations, Business Strategy, Organizational Structure, Strategic Thinking, Business Technologies, Global Marketing, Project Planning, Competitive Analysis, Financial Planning

      Build toward a degree

      Intermediate · Course · 1 - 3 Months

    • Status: New
      New
      C

      Coursera Instructor Network

      Improving Diagnostic Accuracy with GenAI

      Skills you'll gain: Generative AI, Health Informatics, Generative AI Agents, Prompt Engineering, Precision Medicine, Patient Evaluation, Data Integration, Medical Imaging, Healthcare Ethics, Artificial Intelligence

      Beginner · Course · 1 - 4 Weeks

    • G

      Google Cloud

      Use Data Canvas to Visualize and Design Queries

      Skills you'll gain: Data Presentation, Data Visualization Software, Query Languages, Data Integration, Data Analysis

      Beginner · Project · Less Than 2 Hours

    • P

      Packt

      Master C# and SQL by Building Applications

      Skills you'll gain: Microsoft SQL Servers, Stored Procedure, Database Management, SQL, Database Development, C# (Programming Language), Application Development, Integration Testing, Development Environment, Microsoft Visual Studio, User Interface (UI), Software Design, Data Access, JSON, Document Management

      Intermediate · Course · 1 - 3 Months

    • U

      University of Illinois Urbana-Champaign

      Éthique, culture et perspectives mondiales

      Skills you'll gain: Business Ethics, Culture, Cultural Diversity, Intercultural Competence, Global Marketing, Stakeholder Management, Brand Awareness, Consumer Behaviour, Decision Making

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      J

      Johns Hopkins University

      Advanced Network Analysis and Incident Response

      Skills you'll gain: Incident Response, Computer Security Incident Management, Cyber Threat Intelligence, Intrusion Detection and Prevention, Anomaly Detection, Cyber Security Strategy, Threat Detection, Network Analysis, Network Security, Network Monitoring, NIST 800-53, Cloud Security

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      P

      Packt

      Core Game Setup and Basic Horror Mechanics

      Skills you'll gain: Video Game Development, Game Design, Unreal Engine, Virtual Environment, User Interface (UI), Interactive Design

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      H

      HubSpot Academy

      إدارة العملاء المحتملين باستخدام HubSpot

      Skills you'll gain: Lead Generation, HubSpot CRM, Sales Management, Sales Pipelines, Customer Relationship Building, Sales Process, Customer Acquisition Management, Customer Relationship Management (CRM) Software, Dashboard, Marketing Automation, Service Level Agreement, Management Reporting, Workflow Management, Prioritization, Business Metrics, Email Marketing, Key Performance Indicators (KPIs)

      Beginner · Course · 1 - 3 Months

    • C

      Coursera Project Network

      Flick Social for Beginners: Accelerating Social Media Output

      Skills you'll gain: Social Media Campaigns, Social Media Management, Instagram, Social Media Marketing, Social Media Strategy, Keyword Research, Campaign Management, Scheduling, Target Market, User Accounts

      Beginner · Guided Project · Less Than 2 Hours

    • U

      University of Virginia

      디지털 제품 경영: 현대적 기본 원칙

      Skills you'll gain: Stakeholder Communications, Customer Insights, Product Management, Growth Strategies, Product Improvement, New Product Development, Product Roadmaps, Innovation, Agile Methodology, Digital Transformation, Customer Engagement, Business Analytics, Data-Driven Decision-Making, Product Testing, Lean Methodologies

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      B

      Board Infinity

      Advanced Concepts in React Native Development

      Skills you'll gain: React Native, Jest (JavaScript Testing Framework), User Interface (UI), UI Components, Mobile Development, User Interface and User Experience (UI/UX) Design, Unit Testing, Development Testing, Software Testing, Data Security, Apple iOS, Mobile Development Tools, Debugging, Android (Operating System), Cross Platform Development, Application Security, Animations, Performance Tuning

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      H

      HubSpot Academy

      Ventas entrantes

      Skills you'll gain: Prospecting and Qualification, Sales Presentations, Persona Development, Sales Process, Target Audience, Sales Strategy, Phone Sales, Lead Generation, Customer Analysis, Customer Relationship Management (CRM) Software, Email Marketing, Professional Networking

      Beginner · Course · 1 - 3 Months

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    In summary, here are 10 of our most popular customer experience courses

    • Transformational Leadership in a Tech-Driven Marketplace: Illinois Tech
    • Improving Diagnostic Accuracy with GenAI: Coursera Instructor Network
    • Use Data Canvas to Visualize and Design Queries: Google Cloud
    • Master C# and SQL by Building Applications: Packt
    • Éthique, culture et perspectives mondiales: University of Illinois Urbana-Champaign
    • Advanced Network Analysis and Incident Response: Johns Hopkins University
    • Core Game Setup and Basic Horror Mechanics: Packt
    • إدارة العملاء المحتملين باستخدام HubSpot: HubSpot Academy
    • Flick Social for Beginners: Accelerating Social Media Output: Coursera Project Network
    • 디지털 제품 경영: 현대적 기본 원칙: University of Virginia

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