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    • Customer Experience

    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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    Explore the Customer Experience Course Catalog

    • Status: New
      New
      Status: Free Trial
      Free Trial
      U

      University of Minnesota

      The Ideation Process

      Skills you'll gain: Prototyping, Product Design, Design Thinking, Product Development, Ideation, New Product Development, Process Mapping, Brainstorming, Business Analysis, User Research, User Feedback, Innovation, Customer Insights, Prioritization, Technology Solutions

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      K

      Kennesaw State University

      Emerging Markets - Jagdish Sheth

      Skills you'll gain: Global Marketing, Regulatory Compliance, Innovation, Corporate Sustainability, Marketing Strategies, Market Dynamics, Market Analysis, International Finance, Brand Management, Market Opportunities, Strategic Thinking, Product Development, Consumer Behaviour

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Routines in SQL: Stored procedures in SQL Server

      Skills you'll gain: Stored Procedure, Microsoft SQL Servers, Transact-SQL, SQL, Database Development, Procedure Development, Query Languages

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: New
      New
      Status: Free Trial
      Free Trial
      U

      University of Minnesota

      Information Technology Entrepreneurship & Startup

      Skills you'll gain: Prototyping, Customer Acquisition Management, Product Design, Target Market, Market Opportunities, Competitive Analysis, Go To Market Strategy, Market Analysis, Persona Development, Design Thinking, Product Development, Ideation, Business Modeling, Entrepreneurship, Growth Strategies, Financial Modeling, New Business Development, Cost Accounting, Emerging Technologies, Technology Strategies

      Beginner · Specialization · 3 - 6 Months

    • P

      Packt

      Maven and SonarQube for DevOps Engineers - Beginners Guide

      Skills you'll gain: Apache Maven, Jenkins, Apache Tomcat, Application Deployment, Java, DevOps, Amazon Web Services, CI/CD, Amazon Elastic Compute Cloud, Git (Version Control System)

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      W

      Whizlabs

      Exam Prep AZ-400: Microsoft DevOps Engineer Expert

      Skills you'll gain: CI/CD, Authorization (Computing), Package and Software Management, Infrastructure as Code (IaC), Azure DevOps, Continuous Delivery, Authentications, Application Deployment, Continuous Integration, DevSecOps, DevOps, Security Controls, Continuous Deployment, Performance Tuning, Git (Version Control System), Agile Methodology, Identity and Access Management, Version Control, Microsoft Azure, Collaborative Software

      Advanced · Specialization · 1 - 3 Months

    • Status: New
      New
      H

      H2O.ai

      H2O.ai Agents : From Theory to Practice

      Skills you'll gain: Generative AI Agents, Agentic systems, Artificial Intelligence and Machine Learning (AI/ML), Generative AI, Artificial Intelligence, Large Language Modeling, Decision Support Systems, Application Deployment, Prompt Engineering, Applied Machine Learning, Scalability, Performance Testing, Data Integration

      Intermediate · Course · 1 - 3 Months

    • C

      Coursera Project Network

      Product Reviews Text-based Search - OpenAI Text Embedding

      Skills you'll gain: Dimensionality Reduction, OpenAI, Application Development, Exploratory Data Analysis, Application Programming Interface (API), Scatter Plots, Text Mining, Python Programming, Natural Language Processing, Data Manipulation

      Intermediate · Guided Project · Less Than 2 Hours

    • P

      Packt

      Salesforce Integration With External Systems Part 1

      Skills you'll gain: Salesforce Object Query Language (SOQL), Salesforce Development, Simple Object Access Protocol (SOAP), Systems Integration, Salesforce, Restful API, Web Services, Data Integration, Software Development Tools, Application Programming Interface (API), Real Time Data, Test Tools, Development Environment, Postman API Platform, Data Import/Export, JSON, Authentications, UI Components

      Beginner · Course · 1 - 3 Months

    • G

      Google Cloud

      Streaming Data to Bigtable

      Skills you'll gain: Dataflow, Google Cloud Platform, NoSQL, Cloud Storage, Data Pipelines, Data Integration, Data Storage Technologies, Data Processing, Big Data, Data Validation

      Beginner · Project · Less Than 2 Hours

    • C

      Coursera Project Network

      MLOps in R: Deploying machine learning models using vetiver

      Skills you'll gain: MLOps (Machine Learning Operations), Continuous Deployment, Application Deployment, Tidyverse (R Package), R Programming, Dashboard, Health Informatics, Applied Machine Learning, Continuous Monitoring, Predictive Modeling, Machine Learning Methods, Statistical Machine Learning, Docker (Software), Application Programming Interface (API)

      Intermediate · Guided Project · Less Than 2 Hours

    • U

      University of Illinois Urbana-Champaign

      الأخلاقيات والثقافة ووجهات النظر العالمية

      Skills you'll gain: Business Ethics, Ethical Standards And Conduct, Cultural Diversity, Global Marketing, Culture, Cultural Sensitivity, Branding, Cultural Responsiveness, Intercultural Competence, Stakeholder Management, Decision Making, Corporate Strategy, Consumer Behaviour

      Beginner · Course · 1 - 3 Months

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    In summary, here are 10 of our most popular customer experience courses

    • The Ideation Process: University of Minnesota
    • Emerging Markets - Jagdish Sheth: Kennesaw State University
    • Routines in SQL: Stored procedures in SQL Server: Coursera Project Network
    • Information Technology Entrepreneurship & Startup: University of Minnesota
    • Maven and SonarQube for DevOps Engineers - Beginners Guide: Packt
    • Exam Prep AZ-400: Microsoft DevOps Engineer Expert: Whizlabs
    • H2O.ai Agents : From Theory to Practice: H2O.ai
    • Product Reviews Text-based Search - OpenAI Text Embedding: Coursera Project Network
    • Salesforce Integration With External Systems Part 1: Packt
    • Streaming Data to Bigtable: Google Cloud

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