Skills you'll gain: AI Personalization, Customer Insights, ChatGPT, Generative AI, Call Center Experience, Prompt Engineering, Customer experience improvement, Customer Engagement, Customer Service, Workflow Management, Process Optimization, Self Service Technologies, Artificial Intelligence, Business Process Automation, Automation

Skills you'll gain: Supervised Learning, Machine Learning, Time Series Analysis and Forecasting, Data Quality, Unsupervised Learning, Data Cleansing, Data Analysis, Feature Engineering, Pandas (Python Package), Data Transformation, Exploratory Data Analysis, Classification And Regression Tree (CART), Regression Analysis

Skills you'll gain: Collaborative Software, Data Sharing, Organizational Skills, User Accounts, Telecommuting, Teamwork, Productivity

Skills you'll gain: Governance, Data Ethics, Business Ethics, Governance Risk Management and Compliance, Google Cloud Platform, Compliance Auditing, Accountability, Auditing, Ethical Standards And Conduct, Artificial Intelligence and Machine Learning (AI/ML), Continuous Improvement Process

Skills you'll gain: Canva (Software), Graphic and Visual Design Software, Photo Editing, Graphics Software, Content Creation, Multimedia, Cloud-Based Integration

Skills you'll gain: Digital Communications, Emerging Technologies, Digital Transformation, Communication, Safety and Security, Persona (User Experience), Cyber Governance, Digital Content, Technology Strategies, Law, Regulation, and Compliance, Interaction Design, Cybersecurity, Artificial Intelligence, Identity and Access Management, Competitive Intelligence, Cultural Diversity, Innovation, Augmented and Virtual Reality (AR/VR), Ethical Standards And Conduct

Skills you'll gain: Dashboard, SQL, Data Visualization Software, Data Integration, Data Import/Export, Data Warehousing, Query Languages, Data Analysis, Google Cloud Platform, Data Storage

Skills you'll gain: Data Ethics, Ethical Standards And Conduct, Generative AI, Artificial Intelligence, Google Cloud Platform, Business Ethics, Auditing, Governance, Accountability, Compliance Management, Decision Making

Skills you'll gain: Presentations, User Accounts, Account Management, Data Visualization, Data Storytelling, Content Creation

Skills you'll gain: Process Improvement, Change Management, Key Performance Indicators (KPIs), Recruitment, Performance Analysis, Performance Measurement, Business Metrics, Talent Acquisition, Benchmarking, Data-Driven Decision-Making

Skills you'll gain: Talent Pipelining, Full Cycle Recruitment, Talent Sourcing, Talent Acquisition, Recruitment, Recruitment Strategies, Applicant Tracking Systems, Job Evaluation, Interviewing Skills, Professional Networking, Presentations

Skills you'll gain: Interviewing Skills, Coordinating, Recruitment, Professional Networking, Rapport Building, Labor Compliance, Communication, Compensation Management, Branding