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    • Customer Analytics

    Customer Analytics Courses Online

    Learn customer analytics techniques for data-driven decision-making. Understand how to analyze customer data to improve business strategies.

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    Explore the Customer Analytics Course Catalog

    • Status: New
      New
      G

      Google Cloud

      BigQuery para analistas de dados

      Skills you'll gain: Looker (Software), Big Data, SQL, Data Analysis, Dashboard, Business Intelligence, Data Warehousing, Data Visualization Software, Data Manipulation, Extract, Transform, Load, Data Pipelines, Data Transformation, Data Cleansing, Data Processing, Data Import/Export, Data Storage Technologies

      Intermediate · Course · 1 - 3 Months

    • Status: New
      New
      C

      Coursera Instructor Network

      AI in Supply Chain Forecasting and Risk Management

      Skills you'll gain: Supply Chain Management, Supply Chain Planning, Supply Chain, Inventory Management System, Demand Planning, Materials Management, Forecasting, Customer Demand Planning, Supplier Management, Risk Mitigation, Transportation, Supply Chain, and Logistics, Risk Analysis, Business Risk Management, Automation, Risk Management, Warehouse Management

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      D

      DeepLearning.AI

      Data I/O and Preprocessing with Python and SQL

      Skills you'll gain: Web Scraping, Data Processing, JSON, Data Cleansing, Data Integration, Authentications, Data Import/Export, Data Transformation, Pandas (Python Package), Unstructured Data, SQL, Real Time Data, Data Quality, Query Languages, Application Programming Interface (API), Data Validation, Relational Databases

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      G

      Google Cloud

      Google Cloud における生成 AI を使用したウェブサイトのモダナイゼーション

      Skills you'll gain: Generative AI, AI Personalization, Web Analytics and SEO, Web Content, Prompt Engineering, Google Cloud Platform, User Experience, Content Management

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      Macquarie University

      Excel Fundamentals for Data Analysis

      Skills you'll gain: Excel Formulas, Microsoft Excel, Data Cleansing, Data Manipulation, Spreadsheet Software, Data Transformation, Data Validation, Data Analysis, Pivot Tables And Charts, Automation

      4.8
      Rating, 4.8 out of 5 stars
      ·
      4.1K reviews

      Intermediate · Course · 1 - 3 Months

    • Status: New
      New
      P

      Packt

      Master LangChain with No-Code tools - Flowise and LangFlow

      Skills you'll gain: Prompt Engineering, ChatGPT, OpenAI, Large Language Modeling, Generative AI, Artificial Intelligence and Machine Learning (AI/ML), Automation, Application Development, Application Programming Interface (API), Data Integration, Software Installation

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      G

      Google

      Google Prompting Essentials

      Skills you'll gain: Data Visualization, Prompt Engineering, Data Presentation, Data Storytelling, Sampling (Statistics), Presentations, Graphing, Generative AI Agents, ChatGPT, Data Ethics, AI Personalization, Generative AI, Brainstorming, Timelines, Excel Formulas, Data Analysis, Taking Meeting Minutes, Concision, Oral Expression, Artificial Intelligence

      4.8
      Rating, 4.8 out of 5 stars
      ·
      416 reviews

      Beginner · Specialization · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      C

      Coursera

      Creating Engaging Content for Instagram

      Skills you'll gain: Instagram, Storytelling, Content Creation, Social Media Content, Content Performance Analysis, Photography, Branding, Social Media Campaigns, Social Media Strategy, Brand Awareness, Drive Engagement, Content Strategy, Target Audience

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      G

      Google Cloud

      使用 BigQuery 创建嵌入、向量搜索和 RAG

      Skills you'll gain: Generative AI, Data Pipelines, Big Data, Query Languages, Feature Engineering, Natural Language Processing

      Advanced · Course · 1 - 4 Weeks

    • Status: New
      New
      C

      Coursera Instructor Network

      QA Process Optimization: Agile & Automated Testing

      Skills you'll gain: Software Quality Assurance, Quality Assurance, Test Automation, Test Tools, Acceptance Testing, Agile Software Development, Test Case, Software Testing, Continuous Integration, User Acceptance Testing (UAT), Agile Methodology, User Story

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Packt

      Authentication, E-Commerce Features & Order Management

      Skills you'll gain: Order Management, ASP.NET, .NET Framework, Order Processing, Authentications, User Interface and User Experience (UI/UX) Design, User Interface (UI), User Accounts, Authorization (Computing), E-Commerce, Role-Based Access Control (RBAC), Identity and Access Management, Bootstrap (Front-End Framework), Payment Systems, Payment Processing and Collection, Model View Controller, Debugging

      Intermediate · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      I

      Illinois Tech

      Business & Technology

      Skills you'll gain: Design Thinking, Business Transformation, Business Communication, Stakeholder Engagement, Strategic Leadership, Organizational Change, Product Lifecycle Management, Business Writing, Global Marketing, Business Leadership, Entrepreneurship, Artificial Intelligence, Business Modeling, Generative AI, Innovation, Machine Learning, Artificial Intelligence and Machine Learning (AI/ML), Business Strategy, Applied Machine Learning, New Product Development

      Build toward a degree

      4.8
      Rating, 4.8 out of 5 stars
      ·
      65 reviews

      Intermediate · Specialization · 3 - 6 Months

    Customer Analytics learners also search

    Customer Success
    Customer Insights
    Marketing Analytics
    Business Analysis
    Market Research
    Economic Policy
    Business Statistics
    Business English
    1…343536…308

    In summary, here are 10 of our most popular customer analytics courses

    • BigQuery para analistas de dados: Google Cloud
    • AI in Supply Chain Forecasting and Risk Management: Coursera Instructor Network
    • Data I/O and Preprocessing with Python and SQL: DeepLearning.AI
    • Google Cloud における生成 AI を使用したウェブサイトのモダナイゼーション: Google Cloud
    • Excel Fundamentals for Data Analysis: Macquarie University
    • Master LangChain with No-Code tools - Flowise and LangFlow: Packt
    • Google Prompting Essentials: Google
    • Creating Engaging Content for Instagram: Coursera
    • 使用 BigQuery 创建嵌入、向量搜索和 RAG: Google Cloud
    • QA Process Optimization: Agile & Automated Testing: Coursera Instructor Network

    Skills you can learn in Marketing

    Market (economics) (28)
    Social Media (15)
    Marketing Strategy (14)
    Analytics (13)
    Brand (13)
    Digital Marketing (13)
    Marketing Analytics (11)
    Plan (11)
    Advertising (9)
    Modeling (9)
    Social Media Marketing (9)
    Brand Management (7)

    Frequently Asked Questions about Customer Analytics

    Customer analytics is a method used by managers and business owners for making business decisions based upon past customer behavior. It uses tools like regression analysis, predictive analytics, and market segmentation to turn data into usable information that can be leveraged for the creation of direct marketing campaigns and other aspects of managing customer relationships. Behaviors customers have exhibited in the past are examined and used as a basis for predicting future behaviors. The information is then used to create campaigns that have an influence on future buying behaviors. This type of analysis serves as a solid basis for making business decisions.‎

    If you're considering a career in management, product development, or marketing, customer analytics is a valuable study area because it serves as the basis of good decision-making in the business world. Effectively applying real-world data about customer behavior using tools, such as predictive analytics, increases the likelihood of successful marketing campaigns. It also helps developers create products that deliver greater customer satisfaction. Additionally, when you have the tools and data on hand that tell you how customers responded to different circumstances in the past, you're able to explain and support the business decisions you make.‎

    Taking online courses on Coursera in customer analytics provides you with the knowledge you need to acquire in a convenient setting supported by experienced instructors. The learning starts with courses that cover the basic, introductory information that forms the foundation of learning customer analysis. The courses then offer the information that guides you all the way through the process of learning specific customer analysis techniques that provide you with information about marketing performance measurement and management. When you understand this customer-centric aspect of business analytics, you're able to apply it to the decisions you make regarding new marketing campaigns and any other business decisions you make that affect your company's customers.‎

    When starting to learn about customer analytics, you need to have strong reading and math skills. The earliest courses allow you to build a foundation of knowledge when beginning to study this area of business analytics. The specifics—such as how to use the data to create a decision tree you can use when making decisions for your job—develop as you work your way through the customer analytics and business analytics courses. Check the listing for information about the course level when choosing a customer analytics course. The courses are marked for beginners, intermediate level students, and advanced level students, which makes it easy for you to choose one that matches your knowledge base in this type of analytical field.‎

    Online Customer Analytics courses offer a convenient and flexible way to enhance your knowledge or learn new Customer Analytics skills. Choose from a wide range of Customer Analytics courses offered by top universities and industry leaders tailored to various skill levels.‎

    When looking to enhance your workforce's skills in Customer Analytics, it's crucial to select a course that aligns with their current abilities and learning objectives. Our Skills Dashboard is an invaluable tool for identifying skill gaps and choosing the most appropriate course for effective upskilling. For a comprehensive understanding of how our courses can benefit your employees, explore the enterprise solutions we offer. Discover more about our tailored programs at Coursera for Business here.‎

    This FAQ content has been made available for informational purposes only. Learners are advised to conduct additional research to ensure that courses and other credentials pursued meet their personal, professional, and financial goals.

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