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    • Customer Insights

    Customer Insights Courses Online

    Explore customer insights methods for understanding consumer behavior. Learn to gather and analyze data to inform marketing and product development.

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    Explore the Customer Insights Course Catalog

    • Status: Free Trial
      Free Trial
      U

      University of Alberta

      Reviews & Metrics for Software Improvements

      Skills you'll gain: Sprint Retrospectives, Scrum (Software Development), Software Technical Review, Code Review, Agile Project Management, Software Quality Assurance, Agile Methodology, User Story, Debugging, Issue Tracking, Requirements Analysis, Usability Testing, User Research, Data-Driven Decision-Making

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.7K reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Creating New BigQuery Datasets and Visualizing Insights

      Skills you'll gain: Looker (Software), Dashboard, SQL, Data Import/Export, Data Visualization Software, Data Storage Technologies, Data Integration, Data Analysis, Data Warehousing, Google Cloud Platform

      4.6
      Rating, 4.6 out of 5 stars
      ·
      1.7K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Illinois Urbana-Champaign

      Operations Management: Organization and Analysis

      Skills you'll gain: Operations Management, Organizational Strategy, Manufacturing Operations, Operational Analysis, Business Operations, Supply Chain, Inventory Management System, Process Analysis, Decision Making, Strategic Decision-Making, Business Strategy, Process Design, Cost Benefit Analysis, Demand Planning, Capacity Management, Service Level

      Build toward a degree

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.2K reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Smart Analytics, Machine Learning, and AI on Google Cloud

      Skills you'll gain: Google Cloud Platform, MLOps (Machine Learning Operations), Tensorflow, Unstructured Data, Applied Machine Learning, Data Pipelines, Artificial Intelligence and Machine Learning (AI/ML), Big Data, Machine Learning, Jupyter, Natural Language Processing

      4.6
      Rating, 4.6 out of 5 stars
      ·
      1.2K reviews

      Intermediate · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      M

      Microsoft

      Microsoft AI Product Manager

      Skills you'll gain: Competitive Analysis, Market Research, User Story, Product Roadmaps, Usability, Persona Development, Product Development, Market Analysis, New Product Development, Product Management, Product Lifecycle Management, Design Thinking, User Interface (UI) Design, Market Opportunities, Business Research, User Experience Design, Product Quality (QA/QC), Quality Assurance, Product Strategy, Agile Product Development

      4.8
      Rating, 4.8 out of 5 stars
      ·
      33 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      G

      Google

      Speed Up Data Analysis and Presentation Building

      Skills you'll gain: Data Visualization, Data Presentation, Data Storytelling, Sampling (Statistics), Prompt Engineering, Presentations, Graphing, Data Ethics, Excel Formulas, Data Analysis, Oral Expression, Artificial Intelligence

      4.9
      Rating, 4.9 out of 5 stars
      ·
      53 reviews

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Instructor Network

      Introduction to Events Management

      Skills you'll gain: Event Management, Event Marketing, Event Planning, Logistics Management, Hospitality, Planning, Operations Management, Coordinating, Budgeting, Promotional Strategies, Vendor Management, Marketing Design

      4.8
      Rating, 4.8 out of 5 stars
      ·
      223 reviews

      Beginner · Course · 1 - 4 Weeks

    • U

      University of Colorado System

      Electric Utilities Fundamentals and Future

      Skills you'll gain: Electrical Power, Energy and Utilities, Electric Power Systems, Electrical Equipment, Customer experience strategy (CX), Regulatory Compliance, Capacity Management, Emerging Technologies, Technology Strategies, Environmental Issue

      4.7
      Rating, 4.7 out of 5 stars
      ·
      714 reviews

      Beginner · Course · 1 - 3 Months

    • U

      University of Cape Town

      Climate Change Mitigation in Developing Countries

      Skills you'll gain: Economic Development, Environmental Policy, Environmental Issue, Mitigation, Policy Development, Policy Analysis, Socioeconomics, Mathematical Modeling, Systems Thinking, Economics, Research, Innovation

      4.7
      Rating, 4.7 out of 5 stars
      ·
      584 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      H

      HubSpot Academy

      Sales Training: Building Your Sales Career

      Skills you'll gain: Inside Sales, Sales Training, Consultative Selling, Sales, Sales Strategy, Sales Process, Relationship Building, Customer Relationship Building, Customer Analysis, Personalized Service

      4.7
      Rating, 4.7 out of 5 stars
      ·
      649 reviews

      Beginner · Course · 1 - 4 Weeks

    • U

      University of Maryland, College Park

      The Cycle: Management of Successful Arts and Cultural Organizations

      Skills you'll gain: Fundraising, Business Management, Organizational Strategy, Event Management, Governance, Stakeholder Engagement, Business Planning, Marketing, Strategic Marketing, Business Strategies, Growth Strategies, Customer Engagement

      4.8
      Rating, 4.8 out of 5 stars
      ·
      725 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      A

      Advancing Women in Tech

      The Business of Product Management I

      Skills you'll gain: Product Management, Product Roadmaps, Product Strategy, Product Requirements, New Product Development, Product Lifecycle Management, Competitive Analysis, Customer experience strategy (CX), Customer Insights, Innovation, Persuasive Communication, Market Analysis

      4.5
      Rating, 4.5 out of 5 stars
      ·
      794 reviews

      Beginner · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular customer insights courses

    • Reviews & Metrics for Software Improvements: University of Alberta
    • Creating New BigQuery Datasets and Visualizing Insights: Google Cloud
    • Operations Management: Organization and Analysis: University of Illinois Urbana-Champaign
    • Smart Analytics, Machine Learning, and AI on Google Cloud: Google Cloud
    • Microsoft AI Product Manager: Microsoft
    • Speed Up Data Analysis and Presentation Building: Google
    • Introduction to Events Management : Coursera Instructor Network
    • Electric Utilities Fundamentals and Future: University of Colorado System
    • Climate Change Mitigation in Developing Countries: University of Cape Town
    • Sales Training: Building Your Sales Career: HubSpot Academy

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