Skills you'll gain: Hardware Troubleshooting, Customer Service, Network Troubleshooting, Customer Relationship Building, Computer Security Incident Management, Desktop Support, Incident Response, Professional Development, Continuous Improvement Process, Cybersecurity, Performance Metric, Software Architecture, Technical Support, Service Improvement, Computer Hardware, Cyber Attacks, Customer experience improvement, Digital Transformation, Operating Systems, Lifelong Learning

Skills you'll gain: TCP/IP, Systems Administration, Network Troubleshooting, IT Infrastructure, File Systems, OSI Models, Cybersecurity, Network Security, Network Protocols, Microsoft Windows, Operating Systems, Lightweight Directory Access Protocols, Data Security, Linux, Server Administration, Encryption, Technical Support, Computer Hardware, Computer Networking, Information Technology

Skills you'll gain: Ansible, Juniper Network Technologies, Extensible Markup Language (XML), DevOps, JSON, Command-Line Interface, Scripting, YAML, Devops Tools, Restful API, Software-Defined Networking, Automation, General Networking, Network Administration, IT Automation, Python Programming, Network Protocols, System Configuration, Network Support, Programming Principles

Skills you'll gain: IT Infrastructure, Computer Networking, Desktop Support, Systems Administration, Network Troubleshooting, Remote Access Systems, Network Security, OSI Models, Hardening, Package and Software Management, Cybersecurity, Disaster Recovery, User Accounts, TCP/IP, Computer Security Awareness Training, Lightweight Directory Access Protocols, Computer Hardware, Technical Support, Software Installation, Help Desk Support

Skills you'll gain: Knowledge of Apple Software, Mac OS, User Accounts, System Support, Desktop Support, Software Installation, File Management, System Configuration, Technical Support and Services, General Networking, Knowledge of Apple Hardware, Data Storage, Data Management, Network Administration, Computer Networking, Enterprise Application Management, System Implementation, Remote Access Systems, Data Security, Disaster Recovery

Skills you'll gain: Dataflow, Data Pipelines, Serverless Computing, Identity and Access Management, Google Cloud Platform, Cloud Security, Performance Tuning, Data Security, CI/CD, Data Processing, Debugging, Real Time Data, System Monitoring, Data Storage Technologies, Unit Testing, Containerization, Disaster Recovery, Data Transformation, Jupyter, JSON

Skills you'll gain: Service Management, Information Technology Infrastructure Library, IT Service Management, Technical Management, Continuous Improvement Process, Business Process Management, Stakeholder Management, Governance, Change Management, Risk Management, Innovation, Value Propositions

Skills you'll gain: Kubernetes, Microsoft Azure, Docker (Software), YAML, Containerization, Application Deployment, CI/CD, Security Controls, General Networking

Skills you'll gain: Linux, Private Cloud, Package and Software Management, Linux Administration, Red Hat Enterprise Linux, Linux Commands, Linux Servers, User Accounts, IBM Cloud, Cloud Management, Virtual Machines, Infrastructure As A Service (IaaS), OS Process Management, Systems Administration, Cloud Infrastructure, Virtualization, Cloud Computing, Virtualization and Virtual Machines, File Management, Command-Line Interface

Skills you'll gain: Cloud-Native Computing, Software-Defined Networking, Cloud Infrastructure, Network Infrastructure, Application Deployment, Network Architecture, Cloud Platforms, Cloud Computing Architecture, Containerization, Computer Networking, Digital Transformation, Kubernetes, Microservices, Infrastructure Architecture, Hardware Architecture, Operational Efficiency, General Networking, Telecommunications, Virtualization, Risk Management Framework

Skills you'll gain: Peripheral Devices, Virtual Private Networks (VPN), Mac OS, TCP/IP, System Configuration, Network Protocols, Network Administration, Network Support, General Networking, Remote Access Systems, Systems Administration, Network Performance Management, Dynamic Host Configuration Protocol (DHCP), Cloud-Based Integration, Desktop Support, Hardware Troubleshooting, USB, Data Sharing, Cloud Management, System Support

Skills you'll gain: Prompt Engineering, Customer experience improvement, Generative AI, AI Personalization, Customer Support, Customer Service, Email Marketing, Self Service Technologies, Artificial Intelligence, Operational Efficiency, Automation, Content Creation