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Explore the IT Support Course Catalog
- Status: Free Trial
Skills you'll gain: Software Development Life Cycle, Software Architecture, Agile Software Development, User Story, Sprint Retrospectives, Agile Methodology, DevOps, Software Design, Kanban Principles, Scrum (Software Development), Information Technology, Software Engineering, Computer Hardware, Agile Project Management, Sprint Planning, Cloud Computing, Backlogs, Cloud-Native Computing, Software Development Methodologies, Network Troubleshooting
- Status: Free Trial
Skills you'll gain: Stakeholder Engagement, Software Development Life Cycle, Software Architecture, Agile Software Development, Project Management Life Cycle, Resource Management, Risk Management, Peer Review, Earned Value Management, Stakeholder Management, Agile Methodology, Project Risk Management, Team Motivation, Software Design, Kanban Principles, Project Schedules, Information Technology, Sprint Retrospectives, Interviewing Skills, Project Management
- Status: Free Trial
Google
Skills you'll gain: Programming Principles, Python Programming, Computer Programming, Computational Thinking, Algorithms, Problem Management, Data Structures, Integrated Development Environments, Debugging, Development Environment
- Status: Free Trial
Microsoft
Skills you'll gain: Business Software, Computer Hardware, Hardware Architecture, Generative AI, Operating Systems, Data Storage Technologies, Data Loss Prevention, Computer Systems, Enterprise Security, Information Technology, OS Process Management, System Configuration, Microsoft Windows, Technical Support, Servers, Cybersecurity
- Status: Free Trial
Skills you'll gain: Peripheral Devices, Technical Support, Computer Hardware, Disaster Recovery, System Configuration, Hardware Troubleshooting, Microsoft Windows, Operating Systems, Linux, Networking Hardware, Computer Architecture, Mac OS, User Accounts
- Status: Free Trial
Skills you'll gain: Information Systems Security, Network Security, Computer Security, Application Security, Cybersecurity, Security Awareness, Cyber Attacks, Encryption, Data Security, Cryptography, Security Strategy, Information Technology, Security Management, Authorization (Computing), Threat Management, Firewall, Authentications, Identity and Access Management, Threat Detection, Hardening
DeepLearning.AI
Skills you'll gain: Data Ethics, Market Opportunities, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Team Building, Machine Learning, Strategic Thinking, Data Science, Needs Assessment, Deep Learning, Business Ethics, Artificial Neural Networks, Engineering Management
- Status: Free Trial
Skills you'll gain: Data Validation, Spreadsheet Software, Data Analysis, Analytics, Data Manipulation, Excel Formulas, Data Compilation, Pivot Tables And Charts, SQL, Data Integration, Data Transformation, User Feedback
- Status: Free Trial
Johns Hopkins University
Skills you'll gain: Desktop Support, End User Training and Support, Technical Support and Services, Help Desk Support, Patient Education and Support, Healthcare Industry Knowledge, Technical Support, Information Technology, Health Care, Health Information Management, Electronic Medical Record, Medical Terminology, Network Troubleshooting
- Status: Free Trial
Skills you'll gain: IT Service Management, Cloud Computing, Information Technology Infrastructure Library, Malware Protection, Identity and Access Management, Linux, Incident Response, Networking Hardware, TCP/IP, Cybersecurity, Linux Administration, Network Security, Network Protocols, Computer Security Incident Management, Cloud Security, Operating Systems, Endpoint Detection and Response, Cyber Risk, Data Ethics, Cyber Governance
Knowledge Accelerators
Skills you'll gain: Service Level Agreement, Problem Solving, Customer Service, Customer Support, Desktop Support, Technical Communication, Help Desk Support, Technical Support, Critical Thinking and Problem Solving, Issue Tracking, Rapport Building, Patience, Empathy, Time Management, Communication
Yonsei University
Skills you'll gain: Language Competency, Grammar, Vocabulary, Literacy, Culture
In summary, here are 10 of our most popular it support courses
- IBM IT Scrum Master:Â IBM
- IBM IT Project Manager:Â IBM
- Crash Course on Python:Â Google
- Introduction to Computers:Â Microsoft
- Introduction to Hardware and Operating Systems:Â IBM
- IT Security: Defense against the digital dark arts :Â Google
- AI For Everyone:Â DeepLearning.AI
- Analyze Data to Answer Questions:Â Google
- The Critical Role of IT Support Staff in Healthcare:Â Johns Hopkins University
- IT Fundamentals for Cybersecurity:Â IBM