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Explore the Customer Success Course Catalog
- Status: Free Trial
IE Business School
Skills you'll gain: Customer experience strategy (CX), Branding, Brand Management, Brand Strategy, Consumer Behaviour, Customer Insights, User Experience, Cross-Channel Marketing, Business Ethics, Cross-Functional Collaboration, Employee Engagement
- Status: Free
Coursera Project Network
Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Customer Relationship Management, Gmail, Help Desk Support, Marketing, Sales Support, Client Support
Alfaisal University | KLD
Skills you'll gain: Customer Service, Customer Relationship Building, Customer and Client Support, Customer Complaint Resolution, Customer Retention, Business Planning, Company, Product, and Service Knowledge, Communication, Ethical Standards And Conduct
- Status: Free Trial
University of Pennsylvania
Skills you'll gain: Growth Mindedness, Personal Development, Optimism, Self-Awareness, Self-Motivation, Goal Setting, Emotional Intelligence, Adaptability, Strong Work Ethic, Cultural Diversity
- Status: Free Trial
Skills you'll gain: Large Language Modeling, Artificial Intelligence, Generative AI, Data Ethics, Artificial Intelligence and Machine Learning (AI/ML), ChatGPT, Deep Learning, Machine Learning, Artificial Neural Networks, Prompt Engineering, Governance, Automation, Business Transformation, Applied Machine Learning, Computer Vision, Ethical Standards And Conduct, Natural Language Processing
- Status: Free Trial
DeepLearning.AI
Skills you'll gain: Natural Language Processing, Supervised Learning, Markov Model, Text Mining, Dimensionality Reduction, Artificial Intelligence and Machine Learning (AI/ML), Artificial Neural Networks, PyTorch (Machine Learning Library), Deep Learning, Tensorflow, Machine Learning Methods, Data Processing, Feature Engineering, Machine Learning Algorithms, Artificial Intelligence, Algorithms, Keras (Neural Network Library), Linear Algebra, Data Cleansing, Probability & Statistics
- Status: Free Trial
CVS Health
Skills you'll gain: Active Listening, Call Center Experience, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Empathy, Interviewing Skills, Cross Selling, Retail Sales, Data Entry, Customer Relationship Building, Verbal Communication Skills, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Product Knowledge, Retail Store Operations, Oral Comprehension
- Status: Free Trial
University of California, Davis
Skills you'll gain: Keyword Research, Search Engine Optimization, Web Analytics and SEO, Content Creation, Social Media Strategy, Competitive Analysis, Target Audience, Client Services, Content Marketing, Peer Review, Social Media Marketing, Consumer Behaviour, Google Analytics, Presentations, Marketing, Forecasting, Digital Marketing, Expectation Management, Content Strategy, User Research
- Status: Free Trial
Skills you'll gain: Prompt Engineering, Large Language Modeling, PyTorch (Machine Learning Library), Supervised Learning, Feature Engineering, Generative AI, Keras (Neural Network Library), Deep Learning, Jupyter, Natural Language Processing, Reinforcement Learning, Unsupervised Learning, Generative AI Agents, Scikit Learn (Machine Learning Library), Image Analysis, Data Manipulation, Tensorflow, Python Programming, Verification And Validation, Artificial Neural Networks
- Status: Free Trial
University of Pennsylvania
Skills you'll gain: Operations Management, Return On Investment, Operational Efficiency, Financial Statements, Financial Statement Analysis, Human Capital, Go To Market Strategy, Process Analysis, Branding, People Management, Financial Reporting, Capital Budgeting, Financial Accounting, Financial Modeling, Balance Sheet, Consumer Behaviour, Human Resource Strategy, Marketing Planning, Peer Review, Analysis
- Status: Free Trial
The University of Sydney
Skills you'll gain: Critical Thinking, Creative Problem-Solving, Problem Solving, Editing, Research, Creative Thinking, Public Speaking, Proofreading, Deductive Reasoning, Brainstorming, Information Management, Analytical Skills, Cognitive flexibility, Ethical Standards And Conduct, English Language, Writing, Verbal Communication Skills, Higher Education, Digital Communications, Communication
- Status: Free Trial
Skills you'll gain: Usability Testing, New Product Development, Product Management, Product Lifecycle Management, Agile Software Development, Product Development, Innovation, Product Roadmaps, Agile Methodology, Kanban Principles, Product Planning, Product Strategy, Product Testing, Project Management Life Cycle, Agile Project Management, User Story, Stakeholder Engagement, Sprint Retrospectives, Stakeholder Management, Competitive Analysis
Customer Success learners also search
In summary, here are 10 of our most popular customer success courses
- Branding and Customer Experience:Â IE Business School
- HubSpot: Working with a ticketing system :Â Coursera Project Network
- خدمة العملاء | Customer Service: Alfaisal University | KLD
- Success:Â University of Pennsylvania
- Introduction to Artificial Intelligence (AI):Â IBM
- Natural Language Processing:Â DeepLearning.AI
- CVS Health Call Center Customer Service:Â CVS Health
- Search Engine Optimization (SEO):Â University of California, Davis
- IBM AI Engineering:Â IBM
- Business Foundations:Â University of Pennsylvania