• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Help Desk Support
    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Build job-relevant skills in under 2 hours with hands-on tutorials.
    Learn from top instructors with graded assignments, videos, and discussion forums.
    Learn a new tool or skill in an interactive, hands-on environment.
    Get in-depth knowledge of a subject by completing a series of courses and projects.
    Earn career credentials from industry leaders that demonstrate your expertise.
    Earn your Bachelor’s or Master’s degree online for a fraction of the cost of in-person learning.

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "help desk support"

    • Status: New
      New
      P

      Packt

      Agile Product Owner Level 2 – Certification & Mock Exams

      Skills you'll gain: Backlogs, Stakeholder Management, Agile Methodology, Agile Product Development, Product Roadmaps, Product Management, Product Requirements, Sprint Planning, Stakeholder Communications, Agile Project Management, Release Management, Forecasting, Prioritization, Sprint Retrospectives, Key Performance Indicators (KPIs), User Story

      Intermediate · Course · 3 - 6 Months

    • Status: New
      New
      P

      Packt

      Comprehensive Guide to Agile Scrum Foundations

      Skills you'll gain: Scrum (Software Development), Agile Project Management, Sprint Planning, Agile Methodology, Backlogs, User Story, Jira (Software), Project Risk Management, Project Management, Sprint Retrospectives, Microsoft Teams, Continuous Improvement Process, ChatGPT, Prioritization

      Intermediate · Course · 3 - 6 Months

    • G

      Google Cloud

      Logging and Monitoring in GC - Português Brasileiro

      Skills you'll gain: Application Performance Management, System Monitoring, Google Cloud Platform, Event Monitoring, Cloud Management, Performance Tuning, Debugging, Cloud Security, Continuous Monitoring, Cloud Applications, Cloud Computing Architecture, Query Languages, Data Import/Export

      Beginner · Course · 1 - 3 Months

    • P

      Packt

      Salesforce Integration With External Systems Part 2

      Skills you'll gain: Authentications, Salesforce, Salesforce Development, Application Programming Interface (API), Systems Integration, Software Documentation, Postman API Platform, Restful API, Cloud-Based Integration, Workflow Management, Data Integration, Integration Testing, Web Development Tools, Authorization (Computing)

      Advanced · Course · 1 - 3 Months

    • Status: New
      New
      P

      Packt

      Learn Tableau and Ace the Tableau Desktop Specialist Exam

      Skills you'll gain: Tableau Software, Dashboard, Data Visualization Software, Interactive Data Visualization, Data Presentation, Scatter Plots, Data Manipulation, Data Sharing, Data Analysis, Software Installation, Data Import/Export, Data Integration

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      P

      Packt

      Advanced AJAX Techniques and Final Projects

      Skills you'll gain: Server Side, Restful API, Ajax, Full-Stack Web Development, API Design, Node.JS, Postman API Platform, Web Applications, Application Programming Interface (API), Back-End Web Development, Web Servers, Web Development Tools, Web Development, Javascript, Front-End Web Development, Test Tools, JSON, Middleware

      Advanced · Course · 1 - 3 Months

    • Status: New
      New
      C

      Coursera Instructor Network

      GenAI for Inside Sales: Crafting Effective Outreach

      Skills you'll gain: Inside Sales, Generative AI Agents, AI Personalization, Sales Development, Sales Process, Sales Enablement, Sales Strategy, Prompt Engineering, ChatGPT, Marketing Automation, HubSpot CRM, Personalized Service, Content Performance Analysis, Workflow Management, Customer Engagement, Customer Relationship Management (CRM) Software, Business Process Automation, Campaign Management

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      C

      Coursera Instructor Network

      GenAI for Sales Reps: Streamlining Lead Qualification

      Skills you'll gain: Sales Strategy, Lead Generation, Prospecting and Qualification, Sales Pipelines, Sales Process, Sales, Sales Management, Data-Driven Decision-Making, Generative AI Agents, Customer Relationship Management (CRM) Software, HubSpot CRM, Business Process Automation

      Intermediate · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Desarrollo de un wireframe de una página web en Miro

      Skills you'll gain: Wireframing, Web Design, Collaborative Software, User Interface (UI), User Experience Design, Mockups

      Beginner · Guided Project · Less Than 2 Hours

    • Status: New
      New
      C

      Coursera Instructor Network

      GenAI for Performance Reviews: Streamline Feedback Processes

      Skills you'll gain: Performance Review, Generative AI Agents, Employee Performance Management, AI Personalization, Workforce Development, Employee Coaching, People Development, Human Resource Strategy, Constructive Feedback, Performance Analysis, Automation, Data-Driven Decision-Making, Continuous Improvement Process, Trend Analysis

      Beginner · Course · 1 - 4 Weeks

    • G

      Google Cloud

      Gemini in Google Meet - Bahasa Indonesia

      Skills you'll gain: Google Workspace, Generative AI, Collaborative Software, Technical Communication

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      C

      Coursera Instructor Network

      GenAI for Legal Risk Mitigation: Proactive Case Analysis

      Skills you'll gain: Prompt Engineering, Risk Management Framework, Legal Risk, Risk Control, Risk Mitigation, Generative AI, Compliance Management, Governance Risk Management and Compliance, Regulatory Compliance, Legal Strategy, Data Ethics, Law, Regulation, and Compliance, Artificial Intelligence, Ethical Standards And Conduct, Data Analysis

      Advanced · Course · 1 - 4 Weeks

    1…298299300…309

    In summary, here are 10 of our most popular help desk support courses

    • Agile Product Owner Level 2 – Certification & Mock Exams: Packt
    • Comprehensive Guide to Agile Scrum Foundations: Packt
    • Logging and Monitoring in GC - Português Brasileiro: Google Cloud
    • Salesforce Integration With External Systems Part 2: Packt
    • Learn Tableau and Ace the Tableau Desktop Specialist Exam: Packt
    • Advanced AJAX Techniques and Final Projects: Packt
    • GenAI for Inside Sales: Crafting Effective Outreach: Coursera Instructor Network
    • GenAI for Sales Reps: Streamlining Lead Qualification: Coursera Instructor Network
    • Desarrollo de un wireframe de una página web en Miro: Coursera Project Network
    • GenAI for Performance Reviews: Streamline Feedback Processes: Coursera Instructor Network

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog
    • Teaching Center

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok