Skills you'll gain: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer experience strategy (CX), Customer Service, Customer experience improvement, Customer Communications Management, Customer Relationship Management (CRM) Software, Customer Inquiries, Personalized Service, Customer Insights, Customer Analysis, Customer Retention, Business Analytics, ChatGPT, Generative AI Agents, User Feedback, Client Support, Cross Selling, Content Performance Analysis

Skills you'll gain: Digital Transformation, Technology Strategies, Design Thinking, Business Technologies, Business Process Reengineering, Business Strategies, Market Dynamics, Competitive Analysis, Business Economics, Emerging Technologies, Innovation, Data-Driven Decision-Making

Skills you'll gain: Google Sheets, Scripting, Google Workspace, Gmail, Email Marketing, Productivity Software, Automation, HTML and CSS, Business Logic, Javascript

Skills you'll gain: Digital Transformation, Google Cloud Platform, Big Data, Looker (Software), Cloud Computing, Machine Learning, Analytics, Data Management, Data Lakes, Unstructured Data, Innovation, Business Intelligence, Data-Driven Decision-Making, Customer experience improvement, Artificial Intelligence

Skills you'll gain: Cost Management, Earned Value Management, Project Management Office (PMO), Project Management, Budget Management, Project Management Life Cycle, Project Scoping, Scope Management, Organizational Structure, Change Control, Governance, Project Risk Management, Project Planning, Project Documentation, Agile Methodology, Stakeholder Management, Stakeholder Engagement, Scheduling

Skills you'll gain: Wealth Management, Finance, Financial Analysis, Financial Planning, Investments, Decision Making, Portfolio Management, Asset Management, Behavioral Economics, Investment Management, Private Equity, Real Estate

Skills you'll gain: Technology Strategies, Technology Roadmaps, Customer experience improvement, Leadership, Strategic Leadership, Business Transformation, Innovation, Self Service Technologies, Digital Transformation, Insurance, Data Ethics, Business Process Automation, Change Management, Customer Service, AI Personalization, Automation, Operational Efficiency, Risk Analysis

Skills you'll gain: Peripheral Devices, Virtual Private Networks (VPN), Mac OS, TCP/IP, System Configuration, Network Protocols, Network Administration, Network Support, General Networking, Remote Access Systems, Systems Administration, Network Performance Management, Dynamic Host Configuration Protocol (DHCP), Cloud-Based Integration, Desktop Support, Hardware Troubleshooting, USB, Data Sharing, Cloud Management, System Support

Skills you'll gain: Customer Relationship Management (CRM) Software, Sales Development, Technical Sales, Salesforce, Sales Prospecting, Sales Process, Sales Strategy, Customer Engagement, Lead Generation, Social Media, Productivity Software, Workflow Management, LinkedIn, Video Production

Skills you'll gain: User Story, Agile Project Management, Backlogs, Scaled Agile Framework, Agile Methodology, Sprint Retrospectives, Sprint Planning, Change Management, Team Building, Kanban Principles, Project Management, Estimation, Prioritization

Skills you'll gain: Resource Allocation, Business Leadership, Business Transformation, Organizational Strategy, Organizational Leadership, Data Strategy, Business Priorities, Digital Transformation, Change Management, MLOps (Machine Learning Operations), Performance Measurement, Return On Investment

Skills you'll gain: Organizational Change, Change Management, Business Transformation, Human Resources Management and Planning, Cloud Computing, Innovation, Google Cloud Platform, Team Oriented, Stakeholder Engagement