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    Customer Insights Courses Online

    Explore customer insights methods for understanding consumer behavior. Learn to gather and analyze data to inform marketing and product development.

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    Explore the Customer Insights Course Catalog

    • Status: New
      New
      Status: Free Trial
      Free Trial
      I

      IBM

      Generative AI for Program Managers

      Skills you'll gain: Prompt Engineering, Generative AI, ChatGPT, Program Management, Generative AI Agents, Risk Management, OpenAI, Project Management Institute (PMI) Methodology, Strategic Decision-Making, Business Risk Management, Project Management Life Cycle, Stakeholder Management, Project Management, Organizational Strategy, Large Language Modeling, Business Ethics, Stakeholder Communications, Artificial Intelligence, Program Development, Image Analysis

      4.7
      Rating, 4.7 out of 5 stars
      ·
      6.8K reviews

      Intermediate · Specialization · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      I

      IBM

      IBM UI/UX Designer

      Skills you'll gain: UI/UX Research, Agile Software Development, User Experience, Wireframing, User Centered Design, Usability, Responsive Web Design, Agile Methodology, Design Thinking, Kanban Principles, User Flows, User Experience Design, UI Components, Figma (Design Software), Agile Project Management, Usability Testing, Prototyping, Interaction Design, User Story, User Interface (UI) Design

      4.9
      Rating, 4.9 out of 5 stars
      ·
      2.5K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      D

      Dartmouth College

      Data Analytics for Digital Transformation

      Skills you'll gain: Digital Transformation, Business Ethics, Customer experience improvement, Predictive Analytics, Simulation and Simulation Software, Business Transformation, Scikit Learn (Machine Learning Library), Operations Research, Analytics, Business Technologies, Business Analytics, Data-Driven Decision-Making, Feature Engineering, Business Modeling, Systems Thinking, Complex Problem Solving, Process Optimization, Technology Strategies, Applied Machine Learning, Statistical Machine Learning

      Intermediate · Specialization · 3 - 6 Months

    • Status: New
      New
      B

      Board Infinity

      Jira Align Essentials

      Skills you'll gain: Backlogs, Jira (Software), Scaled Agile Framework, Product Roadmaps, Sprint Planning, Product Management, Agile Project Management, Release Management, Performance Measurement, User Story, Agile Methodology, Business Transformation, Technical Management, Stakeholder Management, Innovation

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      M

      Microsoft

      Microsoft 365 with Generative AI

      Skills you'll gain: Prompt Engineering, Microsoft Copilot, Presentations, Microsoft Excel, Microsoft Outlook, Data Ethics, Microsoft PowerPoint, Microsoft Teams, Data Storytelling, Predictive Modeling, Microsoft 365, Data Visualization Software, Microsoft Word, Collaborative Software, Data Analysis, Multimedia, Productivity Software, Meeting Facilitation, Data-Driven Decision-Making, Artificial Intelligence

      4.8
      Rating, 4.8 out of 5 stars
      ·
      8 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      W

      Whizlabs

      Exam Prep: Certified Information Systems Auditor (CISA)

      Skills you'll gain: Audit Planning, Data Security, Network Security, Disaster Recovery, Business Continuity Planning, Security Testing, Cybersecurity, Infrastructure Security, Identity and Access Management, Database Management, Enterprise Architecture, IT Management, Compliance Auditing, Database Administration, Problem Management, Cloud Security, Security Controls, Information Technology, Relational Databases, Compliance Management

      Intermediate · Specialization · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      G

      Google

      Speed Up Data Analysis and Presentation Building

      Skills you'll gain: Data Visualization, Data Presentation, Data Storytelling, Sampling (Statistics), Prompt Engineering, Presentations, Graphing, Data Ethics, Excel Formulas, Data Analysis, Oral Expression, Artificial Intelligence

      4.9
      Rating, 4.9 out of 5 stars
      ·
      45 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      C

      Coursera

      User DNA: Crafting Personas & Journey Maps in Miro

      Skills you'll gain: User Experience Design, Persona (User Experience), User Experience, Design Research, User Research, User Centered Design, Usability, User Flows, Persona Development, Research, Qualitative Research, Design Software, Graphical Tools, Prioritization

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      C

      Coursera

      Facebook Communities: Maximize Interaction

      Skills you'll gain: Facebook, Drive Engagement, Social Media Management, Social Media Content, Community Development, Policy Development, Discussion Facilitation, Content Strategy

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      W

      Whizlabs

      Design Security and Monitor Strategies in Azure

      Skills you'll gain: Authorization (Computing), Authentications, Azure DevOps, DevSecOps, Security Controls, Performance Tuning, Identity and Access Management, Microsoft Azure, System Monitoring, DevOps, Continuous Monitoring, Role-Based Access Control (RBAC), Personally Identifiable Information, Application Performance Management, Vulnerability Scanning, Azure Active Directory

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      W

      Whizlabs

      Azure ML: Designing and Preparing Machine Learning Solutions

      Skills you'll gain: Microsoft Azure, MLOps (Machine Learning Operations), Azure Synapse Analytics, Apache Spark, Applied Machine Learning, Data Science, Cloud Computing, Machine Learning, Data Management, Artificial Intelligence and Machine Learning (AI/ML), Data Pipelines, Data Processing, Scalability, Continuous Monitoring

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      C

      Coursera Instructor Network

      QA Process Optimization: Agile & Automated Testing

      Skills you'll gain: Software Quality Assurance, Quality Assurance, Test Automation, Test Tools, Acceptance Testing, Agile Software Development, Test Case, Software Testing, Continuous Integration, User Acceptance Testing (UAT), Agile Methodology, User Story

      Intermediate · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular customer insights courses

    • Generative AI for Program Managers: IBM
    • IBM UI/UX Designer: IBM
    • Data Analytics for Digital Transformation: Dartmouth College
    • Jira Align Essentials: Board Infinity
    • Microsoft 365 with Generative AI: Microsoft
    • Exam Prep: Certified Information Systems Auditor (CISA): Whizlabs
    • Speed Up Data Analysis and Presentation Building: Google
    • User DNA: Crafting Personas & Journey Maps in Miro: Coursera
    • Facebook Communities: Maximize Interaction: Coursera
    • Design Security and Monitor Strategies in Azure: Whizlabs

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