• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Customer Experience Strategy Cx
    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "customer experience strategy (cx)"

    • Status: Free Trial
      Free Trial
      U

      University at Buffalo

      Applied Analytics and Data for Decision Making

      Skills you'll gain: Data Literacy, Data Ethics, Data-Driven Decision-Making, Analytics, Root Cause Analysis, Lean Methodologies, Six Sigma Methodology, Operational Efficiency, Operational Excellence, ISO 9000 Series, Process Improvement, Decision Making, Quality Management Systems, Data Security, Internet Of Things

      4.6
      Rating, 4.6 out of 5 stars
      ·
      120 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      N

      NIIT

      Introduction to building Web Pages using HTML5 and CSS3

      Skills you'll gain: HTML and CSS, Hypertext Markup Language (HTML), Cascading Style Sheets (CSS), Web Development Tools, Web Design and Development, Web Design, Front-End Web Development, Semantic Web, Integrated Development Environments

      3.1
      Rating, 3.1 out of 5 stars
      ·
      37 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      Universidad de Palermo

      Storytelling / Re-brand your Brand

      Skills you'll gain: Storytelling, Data Storytelling, Brand Strategy, Brand Marketing, Presentations, Branding, Persuasive Communication, Strategic Communication, Content Creation, Content Marketing

      4.2
      Rating, 4.2 out of 5 stars
      ·
      19 reviews

      Intermediate · Course · 1 - 4 Weeks

    • E

      Erasmus University Rotterdam

      A Business Approach to Sustainable Landscape Restoration

      Skills you'll gain: Natural Resource Management, Business Modeling, Corporate Sustainability, Environment and Resource Management, Environmental Social And Corporate Governance (ESG), Complex Problem Solving, Stakeholder Management, Cost Benefit Analysis, Strategic Partnership, Innovation

      4.6
      Rating, 4.6 out of 5 stars
      ·
      95 reviews

      Beginner · Course · 1 - 3 Months

    • C

      Coursera Project Network

      NGO Startup Analysis with Nonprofit Business Model Canvas

      Skills you'll gain: Stakeholder Engagement, Grant Writing, Resource Allocation, Strategic Decision-Making, Proposal Development, Resource Management, Business Strategy, Business Modeling, Value Propositions, Social Work

      4.6
      Rating, 4.6 out of 5 stars
      ·
      19 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: New
      New
      Status: Free Trial
      Free Trial
      M

      Microsoft

      Advanced AI and Machine Learning Techniques and Capstone

      Skills you'll gain: Generative AI, Artificial Intelligence and Machine Learning (AI/ML), Applied Machine Learning, Data Ethics, Artificial Intelligence, Machine Learning Methods, Scalability, Machine Learning, Distributed Computing, Tensorflow, Deep Learning, MLOps (Machine Learning Operations), Artificial Neural Networks, Ethical Standards And Conduct, Microsoft Azure, Information Privacy

      4.7
      Rating, 4.7 out of 5 stars
      ·
      16 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Houston

      Value-Based Care: Managing Processes to Improve Outcomes

      Skills you'll gain: Medical Management, Preventative Care, Care Management, Practice Management, Public Health and Disease Prevention, Interoperability, Primary Care, Health Informatics, Care Coordination, Patient Coordination, Chronic Diseases, Health Care, Electronic Medical Record, Data Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      44 reviews

      Beginner · Course · 1 - 4 Weeks

    • U

      University of Illinois Urbana-Champaign

      Financial Management Capstone

      Skills you'll gain: Peer Review, Financial Management, Financial Modeling, Financial Data, Investment Management, Financial Analysis, Data Storytelling, Mergers & Acquisitions, Cash Flows, Business Valuation, Return On Investment, Corporate Strategy

      4.6
      Rating, 4.6 out of 5 stars
      ·
      137 reviews

      Intermediate · Course · 1 - 3 Months

    • T

      The Hong Kong University of Science and Technology

      Understanding China, 1700-2000: A Data Analytic Approach, Part 1

      Skills you'll gain: Social Sciences, Socioeconomics, World History, Sociology, Trend Analysis, Data Analysis, Big Data, Research, Economics, Economic Development, Higher Education, Political Sciences, Culture, Data Collection, Education and Training

      4.6
      Rating, 4.6 out of 5 stars
      ·
      124 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of California, Irvine

      Productivity and Systems Development

      Skills you'll gain: Systems Development, Systems Development Life Cycle, Agile Methodology, Productivity Software, Data Security, Risk Management, Software Development Methodologies, Information Systems, Workflow Management, Business Systems Analysis, Team Management, E-Commerce, Spreadsheet Software, Microsoft PowerPoint, Microsoft Word

      4.7
      Rating, 4.7 out of 5 stars
      ·
      31 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free
      Free
      C

      Coursera Project Network

      Product and Service Development: Empathy Mapping with Miro

      Skills you'll gain: Customer Analysis, New Product Development, Persona Development, Customer Insights, Product Strategy, Product Development, Design Thinking, User Research, Business Planning

      4.8
      Rating, 4.8 out of 5 stars
      ·
      33 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • N

      Northeastern University

      Agile Dev Practices: SDLC & Project Management

      Skills you'll gain: Software Development Life Cycle, Agile Software Development, Agile Methodology, Requirements Analysis, Agile Project Management, Software Development Methodologies, Application Lifecycle Management, Interpersonal Communications, Scrum (Software Development), Sprint Retrospectives, User Story, Waterfall Methodology, Sprint Planning, Quality Management, Continuous Improvement Process

      4.8
      Rating, 4.8 out of 5 stars
      ·
      18 reviews

      Beginner · Course · 1 - 4 Weeks

    1…251252253…531

    In summary, here are 10 of our most popular customer experience strategy (cx) courses

    • Applied Analytics and Data for Decision Making: University at Buffalo
    • Introduction to building Web Pages using HTML5 and CSS3: NIIT
    • Storytelling / Re-brand your Brand: Universidad de Palermo
    • A Business Approach to Sustainable Landscape Restoration: Erasmus University Rotterdam
    • NGO Startup Analysis with Nonprofit Business Model Canvas: Coursera Project Network
    • Advanced AI and Machine Learning Techniques and Capstone: Microsoft
    • Value-Based Care: Managing Processes to Improve Outcomes: University of Houston
    • Financial Management Capstone: University of Illinois Urbana-Champaign
    • Understanding China, 1700-2000: A Data Analytic Approach, Part 1: The Hong Kong University of Science and Technology
    • Productivity and Systems Development: University of California, Irvine

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok