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    • Customer Insights

    Customer Insights Courses Online

    Explore customer insights methods for understanding consumer behavior. Learn to gather and analyze data to inform marketing and product development.

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    Explore the Customer Insights Course Catalog

    • Status: Free Trial
      Free Trial
      C

      CVS Health

      CVS Health Retail Customer Service

      Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Empathy, Cross Selling, Retail Sales, Call Center Experience, Transaction Processing, Verbal Communication Skills, Upselling, Retail Store Operations, Customer Complaint Resolution, Product Knowledge, Oral Comprehension, Cash Register Operation, Problem Solving, Time Management, Conflict Management, Interviewing Skills

      4.7
      Rating, 4.7 out of 5 stars
      ·
      298 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Virginia

      Cost and Economics in Pricing Strategy

      Skills you'll gain: Price Negotiation, Market Dynamics, Product Strategy, Revenue Management, Cost Accounting, Economics, Demand Planning, Cost Benefit Analysis, Consumer Behaviour, Marketing Channel, Customer Analysis, Regression Analysis, Competitive Analysis, Statistical Methods

      4.8
      Rating, 4.8 out of 5 stars
      ·
      671 reviews

      Beginner · Course · 1 - 4 Weeks

    • U

      University of Pennsylvania

      Removing Barriers to Change

      Skills you'll gain: Influencing, Persuasive Communication, Organizational Change, Change Management, Overcoming Obstacles, Cognitive flexibility, Behavioral Economics, Decision Making, Critical Thinking, Consumer Behaviour

      4.9
      Rating, 4.9 out of 5 stars
      ·
      460 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      UiPath

      Robotic Process Automation (RPA)

      Skills you'll gain: Robotic Process Automation, Web Scraping, User Interface (UI), Business Process Automation, Automation, Email Security, UI Components, Test Automation, Excel Macros, Scripting, IT Automation, Data Cleansing, Data Import/Export, Software Development Tools, Data Management, Integrated Development Environments, Data Integration, Application Deployment, Programming Principles, Spreadsheet Software

      4.7
      Rating, 4.7 out of 5 stars
      ·
      477 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      I

      IESE Business School

      Organizational Behavior: How to Manage People

      Skills you'll gain: Organizational Leadership, People Management, Team Management, Team Building, Industrial and Organizational Psychology, Organizational Development, Team Motivation, Leadership and Management, Behavior Management, Leadership, Culture, Cultural Diversity, Conflict Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.3K reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      Meta

      Coding Interview Preparation

      Skills you'll gain: Data Structures, Algorithms, Software Visualization, Pseudocode, Programming Principles, Computational Thinking, Computer Science, Technical Communication, Computational Logic, Program Development

      4.6
      Rating, 4.6 out of 5 stars
      ·
      691 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      W

      Wesleyan University

      Data Analysis and Interpretation

      Skills you'll gain: Regression Analysis, Data Storytelling, Classification And Regression Tree (CART), Statistical Hypothesis Testing, Descriptive Statistics, Data Presentation, Statistical Analysis, Statistical Software, Correlation Analysis, Exploratory Data Analysis, Data Manipulation, Decision Tree Learning, Data Management, Data Analysis, Predictive Modeling, Data Visualization, Data Literacy, Random Forest Algorithm, SAS (Software), Statistical Modeling

      4.4
      Rating, 4.4 out of 5 stars
      ·
      1.4K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Pennsylvania

      Success

      Skills you'll gain: Growth Mindedness, Personal Development, Optimism, Self-Awareness, Self-Motivation, Goal Setting, Emotional Intelligence, Adaptability, Strong Work Ethic, Cultural Diversity

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.2K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      Meta

      Introducción al marketing en redes sociales

      Skills you'll gain: Target Audience, Social Media Marketing, Social Media, Social Media Strategy, Social Media Campaigns, Social Media Management, Persona Development, Digital Media Strategy, Marketing, Content Marketing, Marketing Strategies, Facebook, Instagram, Goal Setting, Key Performance Indicators (KPIs), Customer Engagement

      4.8
      Rating, 4.8 out of 5 stars
      ·
      846 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      D

      Deep Teaching Solutions

      Uncommon Sense Teaching

      Skills you'll gain: Lesson Planning, Critical Thinking, Classroom Management, Stress Management, Instructional Strategies, Teaching, Curriculum Planning, Student Engagement, Learning Strategies, Learning Theory, Differentiated Instruction, Human Learning, Special Education, Time Management, Disabilities, Education Software and Technology, Learning Styles, Discussion Facilitation, Mental Concentration, Learning Management Systems

      4.9
      Rating, 4.9 out of 5 stars
      ·
      720 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      G

      Goodwill Industries International

      Goodwill® Career Coach and Navigator

      Skills you'll gain: Constructive Feedback, Interviewing Skills, Communication, Coaching, Accountability, Client Services, Virtual Teams, Customer Relationship Building, Professional Development, Diversity and Inclusion, Recruitment, Workforce Development, Ethical Standards And Conduct, Relationship Management, Active Listening, Telecommuting, Needs Assessment, Employee Onboarding, Goal Setting, LinkedIn

      Build toward a degree

      4.7
      Rating, 4.7 out of 5 stars
      ·
      396 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • U

      Universidade de São Paulo

      Marketing e vendas B2B: Fechando novos negócios

      Skills you'll gain: Lead Generation, Sales Presentation, Business Marketing, B2B Sales, Customer Insights, Sales Process, Sales, Customer Retention, Target Audience, Customer Success Management, Marketing, Inside Sales, Marketing Strategies, Customer Relationship Building, Customer Acquisition Management, Marketing Automation, Marketing Communications

      4.8
      Rating, 4.8 out of 5 stars
      ·
      442 reviews

      Beginner · Course · 1 - 4 Weeks

    Customer Insights learners also search

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    1…252627…245

    In summary, here are 10 of our most popular customer insights courses

    • CVS Health Retail Customer Service: CVS Health
    • Cost and Economics in Pricing Strategy: University of Virginia
    • Removing Barriers to Change: University of Pennsylvania
    • Robotic Process Automation (RPA): UiPath
    • Organizational Behavior: How to Manage People: IESE Business School
    • Coding Interview Preparation: Meta
    • Data Analysis and Interpretation: Wesleyan University
    • Success: University of Pennsylvania
    • Introducción al marketing en redes sociales: Meta
    • Uncommon Sense Teaching: Deep Teaching Solutions

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