Skills you'll gain: AI Personalization, Customer Insights, ChatGPT, Generative AI, Call Center Experience, Prompt Engineering, Customer experience improvement, Customer Engagement, Customer Service, Workflow Management, Process Optimization, Self Service Technologies, Artificial Intelligence, Business Process Automation, Automation

Skills you'll gain: Wireframing, Web Design, Collaborative Software, User Interface (UI), User Experience Design, Mockups

Skills you'll gain: Dimensionality Reduction, Unsupervised Learning, Deep Learning, Random Forest Algorithm, Machine Learning Algorithms, Machine Learning, Decision Tree Learning, Classification And Regression Tree (CART), Feature Engineering, Supervised Learning, Statistical Machine Learning, Predictive Modeling, Artificial Intelligence, Exploratory Data Analysis

Skills you'll gain: React Redux, React.js, Node.JS, Full-Stack Web Development, Front-End Web Development, Back-End Web Development, Application Deployment, JavaScript Frameworks, MongoDB, Web Applications, Authentications, Payment Systems, User Accounts, User Interface (UI), Database Development, Cloud Applications, Application Programming Interface (API)

Skills you'll gain: Microsoft Teams, Collaborative Software, Azure Active Directory, Windows PowerShell, Role-Based Access Control (RBAC), Identity and Access Management, Remote Access Systems, System Configuration, Security Management, Configuration Management, Live Streaming

Skills you'll gain: Data-Driven Decision-Making, Data Ethics, Customer Analysis, Marketing Effectiveness, Strategic Marketing, Digital Marketing, Business Analytics, Marketing Analytics, Performance Measurement, Marketing Strategy and Techniques, MarTech, Data Analysis, Pay Per Click Advertising, Data Management, Web Analytics and SEO, Marketing Automation, Cross-Channel Marketing, Target Audience

Skills you'll gain: Slack (Software), Collaborative Software, Team Building, Productivity Software, Internal Communications, Business Software

Skills you'll gain: Relational Databases, API Design, ASP.NET, Object-Relational Mapping, Databases, Query Languages, Back-End Web Development, Application Programming Interface (API), Restful API, Code Review, Database Design, SQL, Data Access, Data Manipulation, C# (Programming Language)

Skills you'll gain: Statistical Process Controls, ISO 9000 Series, Product Quality (QA/QC), Quality Management Systems, Quality Management, Quality Improvement, Customer experience improvement, Continuous Improvement Process, Process Improvement, Kaizen Methodology, Customer Insights, Data-Driven Decision-Making

Skills you'll gain: Generative AI Agents, Agentic systems, Artificial Intelligence and Machine Learning (AI/ML), Generative AI, Artificial Intelligence, Large Language Modeling, Decision Support Systems, Application Deployment, Prompt Engineering, Applied Machine Learning, Scalability, Performance Testing, Data Integration

Skills you'll gain: CI/CD, Package and Software Management, Infrastructure as Code (IaC), Azure DevOps, Continuous Delivery, Application Deployment, Continuous Integration, DevOps, Release Management, Software Versioning, Version Control, Microsoft Azure, GitHub, Development Testing, Test Engineering, YAML

Skills you'll gain: Storytelling, Writing, Generative AI Agents, Program Standards, Higher Education, Brainstorming, Editing, Goal Setting, Constructive Feedback, Self-Awareness, Liberal Arts, Cultural Responsiveness, Business