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    Customer Insights Courses Online

    Explore customer insights methods for understanding consumer behavior. Learn to gather and analyze data to inform marketing and product development.

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    Explore the Customer Insights Course Catalog

    • Status: Free Trial
      Free Trial
      C

      CVS Health

      Interacting with Customers

      Skills you'll gain: De-escalation Techniques, Greeting Customers, Cross Selling, Retail Sales, Customer Service, Upselling, Conflict Management, Product Knowledge, Retail Store Operations, Customer Relationship Building, Transaction Processing, Customer Engagement, Professionalism, Company, Product, and Service Knowledge, Empathy, Verbal Communication Skills, Social Media

      4.7
      Rating, 4.7 out of 5 stars
      ·
      61 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      T

      The Hong Kong University of Science and Technology

      FinTech: Finance Industry Transformation and Regulation

      Skills you'll gain: FinTech, Financial Regulation, Business Continuity Planning, Compliance Management, Disaster Recovery, Financial Regulations, Operational Risk, Bank Regulations, Financial Services, Risk Management, Business Risk Management, Financial Industry Regulatory Authorities, Information Technology, Law, Regulation, and Compliance, Market Trend, Banking Services, Emerging Technologies, Workforce Development, Banking, Mobile Banking

      4.7
      Rating, 4.7 out of 5 stars
      ·
      877 reviews

      Beginner · Specialization · 3 - 6 Months

    • U

      Universidad de los Andes

      Marketing Verde

      Skills you'll gain: Value Propositions, Environmental Issue, Marketing, Marketing Communications, Consumer Behaviour, Marketing Strategies, Branding, Market Analysis, Target Market, Sustainability Reporting, Corporate Sustainability, Marketing Channel, Brand Strategy, Product Development

      4.8
      Rating, 4.8 out of 5 stars
      ·
      2.2K reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Illinois Urbana-Champaign

      Digital Media and Marketing Principles

      Skills you'll gain: Online Advertising, Digital Media Strategy, Digital Advertising, Digital Marketing, Marketing Communications, Marketing Strategies, Marketing, Integrated Marketing Communications, Electronic Media, Search Engine Marketing, Social Media Marketing, Media Planning, Mobile Banking, Communication, Emerging Technologies, Branding, Consumer Behaviour, Personalized Service

      Build toward a degree

      4.4
      Rating, 4.4 out of 5 stars
      ·
      2.9K reviews

      Beginner · Course · 1 - 4 Weeks

    • U

      University of London

      Foundations of Data Science: K-Means Clustering in Python

      Skills you'll gain: Data Visualization, Matplotlib, Probability & Statistics, Data Science, Unsupervised Learning, Statistics, NumPy, Python Programming, Pandas (Python Package), Data Analysis, Machine Learning Algorithms, Descriptive Statistics, Data Manipulation

      4.6
      Rating, 4.6 out of 5 stars
      ·
      718 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      D

      Duke University

      Entrepreneurial Finance: Strategy and Innovation

      Skills you'll gain: Financial Modeling, Blockchain, FinTech, Entrepreneurial Finance, Financial Market, Business Valuation, Risk Management, Excel Formulas, Market Data, Emerging Technologies, Cryptography, Risk Analysis, Fundraising and Crowdsourcing, Financial Analysis, Equities, Probability Distribution, Investments, Cryptographic Protocols, Private Equity, Financial Regulation

      4.5
      Rating, 4.5 out of 5 stars
      ·
      1.4K reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      K

      Keller Williams

      Keller Williams Real Estate Agent

      Skills you'll gain: Lead Generation, Administrative Support, Real Estate, Office Management, Real Estate Sales, Value Propositions, Property and Real Estate, Sales Process, Customer Relationship Building, Real Estate Transactions, Customer Acquisition Management, Sales Management, Organizational Skills, Sales Prospecting, Sales Presentation, Showrooms, Prospecting and Qualification, Closing (Sales), Branding, Prioritization

      4.7
      Rating, 4.7 out of 5 stars
      ·
      155 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      G

      Google

      Google UX Design (PT)

      Skills you'll gain: Adobe XD, User Experience Design, Usability Testing, Figma (Design Software), Responsive Web Design, Wireframing, Information Architecture, User Experience, Prototyping, UI/UX Research, Presentations, Design Reviews, User Story, Storyboarding, Mockups, Ideation, Software Documentation, User Research, User Centered Design, Web Design

      4.9
      Rating, 4.9 out of 5 stars
      ·
      2.5K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Virginia

      Managing an Agile Team

      Skills you'll gain: Agile Software Development, Agile Methodology, Agile Project Management, Team Performance Management, Team Management, Team Building, Team Leadership, Sprint Retrospectives, Backlogs, User Story, Kanban Principles, Sales Presentation, Lean Methodologies, Process Improvement, Selling Techniques, Prioritization, Discussion Facilitation, Decision Making

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.3K reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IE Business School

      Brand Identity and Strategy

      Skills you'll gain: Brand Strategy, Branding, Logo Design, Brand Management, Target Audience, Consumer Behaviour, Value Propositions, Marketing, Marketing Psychology, Marketing Strategies, Competitive Analysis, Color Theory

      4.7
      Rating, 4.7 out of 5 stars
      ·
      850 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      D

      Deep Teaching Solutions

      Uncommon Sense Teaching

      Skills you'll gain: Lesson Planning, Critical Thinking, Classroom Management, Stress Management, Instructional Strategies, Teaching, Curriculum Planning, Student Engagement, Learning Strategies, Learning Theory, Differentiated Instruction, Human Learning, Special Education, Time Management, Disabilities, Education Software and Technology, Learning Styles, Discussion Facilitation, Mental Concentration, Learning Management Systems

      4.9
      Rating, 4.9 out of 5 stars
      ·
      720 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      C

      CVS Health

      CVS Health Retail Customer Service

      Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Empathy, Cross Selling, Retail Sales, Call Center Experience, Transaction Processing, Verbal Communication Skills, Upselling, Retail Store Operations, Customer Complaint Resolution, Product Knowledge, Oral Comprehension, Cash Register Operation, Problem Solving, Time Management, Conflict Management, Interviewing Skills

      4.7
      Rating, 4.7 out of 5 stars
      ·
      298 reviews

      Beginner · Professional Certificate · 3 - 6 Months

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    1…242526…245

    In summary, here are 10 of our most popular customer insights courses

    • Interacting with Customers: CVS Health
    • FinTech: Finance Industry Transformation and Regulation: The Hong Kong University of Science and Technology
    • Marketing Verde: Universidad de los Andes
    • Digital Media and Marketing Principles: University of Illinois Urbana-Champaign
    • Foundations of Data Science: K-Means Clustering in Python: University of London
    • Entrepreneurial Finance: Strategy and Innovation: Duke University
    • Keller Williams Real Estate Agent: Keller Williams
    • Google UX Design (PT): Google
    • Managing an Agile Team: University of Virginia
    • Brand Identity and Strategy: IE Business School

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