• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Customer Experience Strategy Cx
    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "customer experience strategy (cx)"

    • Status: Free Trial
      Free Trial
      S

      SkillUp EdTech

      Get Started with Messaging & Collaboration Apps: Teams/Zoom

      Skills you'll gain: Microsoft Teams, Slack (Software), Google Workspace, Collaborative Software, Productivity Software, Microsoft 365, Virtual Teams, Telecommuting, Meeting Facilitation, Communication

      4.8
      Rating, 4.8 out of 5 stars
      ·
      44 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      J

      Johns Hopkins University

      Training and Learning Programs for Volunteer Community Health Workers

      Skills you'll gain: Training Programs, Education and Training, Community Health, Train The Trainer, Patient Education And Counseling, Educational Materials, Goal Setting, Community Outreach, Adult Education, Needs Assessment, Planning, Case Management, Supervision

      4.7
      Rating, 4.7 out of 5 stars
      ·
      86 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free
      Free
      C

      Coursera Project Network

      Product and Service Development: Empathy Mapping with Miro

      Skills you'll gain: Customer Analysis, New Product Development, Persona Development, Customer Insights, Product Strategy, Product Development, Design Thinking, User Research, Business Planning

      4.8
      Rating, 4.8 out of 5 stars
      ·
      33 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Hands-on Foundations for Data Science and Machine Learning with Google Cloud Labs

      Skills you'll gain: Data Warehousing, Google Cloud Platform, Big Data, Apache Spark, Database Management, Data Integration, Dataflow, SQL, Data Pipelines, Metadata Management, Data Management, Real Time Data, Tensorflow, Data Science, Command-Line Interface, Applied Machine Learning, Cloud-Based Integration, Query Languages, Power BI, Data Loss Prevention

      4.3
      Rating, 4.3 out of 5 stars
      ·
      125 reviews

      Intermediate · Specialization · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      MathWorks

      Machine Learning for Computer Vision

      Skills you'll gain: Computer Vision, Image Analysis, Matlab, Applied Machine Learning, Machine Learning, Visualization (Computer Graphics), Data Validation, Performance Testing

      4.8
      Rating, 4.8 out of 5 stars
      ·
      23 reviews

      Beginner · Course · 1 - 4 Weeks

    • F

      Fundação Instituto de Administração

      Inteligência Artificial para Logística

      Skills you'll gain: Logistics Management, Logistics, Inventory and Warehousing, Supply Chain, Strategic Planning, Transportation Operations, Warehouse Management, Internet Of Things, Automation, Artificial Intelligence

      5
      Rating, 5 out of 5 stars
      ·
      16 reviews

      Beginner · Course · 1 - 4 Weeks

    • U

      University of Glasgow

      Generative AI for Students: Ethics & Academic Integrity

      Skills you'll gain: Data Ethics, Data Integrity, Ethical Standards And Conduct, Artificial Intelligence, OpenAI, Research, Generative AI, Prompt Engineering, ChatGPT, Writing and Editing, Intellectual Property

      4.1
      Rating, 4.1 out of 5 stars
      ·
      11 reviews

      Intermediate · Course · 1 - 4 Weeks

    • U

      University of Michigan

      Equitable Stage Makeup and Hair

      Skills you'll gain: Color Theory, Performing Arts, Design, Diversity Awareness, Aesthetics, Cultural Sensitivity, Diversity Equity and Inclusion Initiatives, Detail Oriented, Creativity

      Beginner · Course · 1 - 3 Months

    • C

      Coursera Instructor Network

      Fundamentals of Internal Business Communications

      Skills you'll gain: Internal Communications, Stakeholder Engagement, Communication Strategies, Stakeholder Communications, Corporate Communications, Communication, Verbal Communication Skills, Drive Engagement, Strategic Communication, Presentations, Interpersonal Communications, Business Communication, Target Audience, Employee Engagement, Business Writing, Leadership, Organizational Leadership

      4.6
      Rating, 4.6 out of 5 stars
      ·
      24 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      S

      SAS

      Launching Machine Learning: Delivering Operational Success with Gold Standard ML Leadership

      Skills you'll gain: Data Ethics, Technical Management, MLOps (Machine Learning Operations), Applied Machine Learning, Performance Measurement, Leadership and Management, Predictive Analytics, Data Processing, Business Leadership, Business Metrics, Strategic Leadership, Business Transformation, Data-Driven Decision-Making

      4.8
      Rating, 4.8 out of 5 stars
      ·
      77 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      The Evolution of Video Editing Techniques

      Skills you'll gain: Video Editing, Post-Production, Storyboarding, Editing, Video Production, Animations, Storytelling, Writing and Editing, Music, Typography

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      C

      Corporate Finance Institute

      Introduction to Capital Markets

      Skills you'll gain: Capital Markets, Financial Market, Investment Banking, Securities Trading, Securities (Finance), Investments, Market Liquidity, Finance, Private Equity, Sales, Financial Industry Regulatory Authorities, Market Opportunities, Asset Management

      4.9
      Rating, 4.9 out of 5 stars
      ·
      25 reviews

      Beginner · Course · 1 - 3 Months

    1…238239240…530

    In summary, here are 10 of our most popular customer experience strategy (cx) courses

    • Get Started with Messaging & Collaboration Apps: Teams/Zoom: SkillUp EdTech
    • Training and Learning Programs for Volunteer Community Health Workers: Johns Hopkins University
    • Product and Service Development: Empathy Mapping with Miro: Coursera Project Network
    • Hands-on Foundations for Data Science and Machine Learning with Google Cloud Labs: Google Cloud
    • Machine Learning for Computer Vision: MathWorks
    • Inteligência Artificial para Logística: Fundação Instituto de Administração
    • Generative AI for Students: Ethics & Academic Integrity: University of Glasgow
    • Equitable Stage Makeup and Hair: University of Michigan
    • Fundamentals of Internal Business Communications : Coursera Instructor Network
    • Launching Machine Learning: Delivering Operational Success with Gold Standard ML Leadership: SAS

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok