Skills you'll gain: AI Personalization, Customer Insights, ChatGPT, Generative AI, Call Center Experience, Prompt Engineering, Customer experience improvement, Customer Engagement, Customer Service, Workflow Management, Process Optimization, Self Service Technologies, Artificial Intelligence, Business Process Automation, Automation

Skills you'll gain: Oracle Databases, Performance Tuning, System Monitoring, Application Performance Management, Real Time Data, SQL, Database Management, Continuous Monitoring

Skills you'll gain: User Story, User Interface (UI) Design, User Experience Design, Design Thinking, Usability Testing, Mockups, Wireframing, User Centered Design, User Flows, Prototyping, Artificial Intelligence, User Research, Data Ethics

Skills you'll gain: Amazon Web Services, Databases, Database Management, Database Administration, NoSQL, Database Architecture and Administration, Technical Design

Skills you'll gain: Technology Strategies, Technology Roadmaps, Customer experience improvement, Leadership, Strategic Leadership, Business Transformation, Innovation, Self Service Technologies, Digital Transformation, Insurance, Data Ethics, Business Process Automation, Change Management, Customer Service, AI Personalization, Automation, Operational Efficiency, Risk Analysis

Skills you'll gain: Ajax, JSON, Javascript and jQuery, Javascript, Application Programming Interface (API), Development Environment, Data Integration, Web Applications, Web Development, Data Structures, Hypertext Markup Language (HTML), User Interface (UI), GitHub

Skills you'll gain: Authentications, Salesforce Development, Salesforce, Systems Integration, OAuth, Postman API Platform, Data Integration, Cloud-Based Integration, Integration Testing, Application Programming Interface (API), Restful API, Authorization (Computing), User Flows

Skills you'll gain: Google Cloud Platform, Service Level, Technical Support and Services, Technical Support, Cloud Services, Technical Communication, Identity and Access Management, File Management, Incident Management, Personally Identifiable Information

Skills you'll gain: Incident Response, Key Management, Amazon Web Services, AWS Identity and Access Management (IAM), Amazon CloudWatch, Encryption, Cloud Security, Continuous Monitoring, Security Information and Event Management (SIEM), Data Security, Amazon Elastic Compute Cloud, Advanced Encryption Standard (AES), Amazon S3, System Monitoring

Skills you'll gain: Cloud Infrastructure, Google Cloud Platform, Infrastructure As A Service (IaaS), Cloud Services, Cloud Computing, Kubernetes, Network Infrastructure, Cloud Storage, Data Storage, Virtual Machines, Containerization, Application Development, Platform As A Service (PaaS), Serverless Computing, Identity and Access Management

Skills you'll gain: Prometheus (Software), Kubernetes, CI/CD, DevOps, Continuous Deployment, Application Deployment, Containerization, YAML, Configuration Management, Command-Line Interface

Skills you'll gain: Dashboard, Report Writing, Business Reporting, Management Reporting, Performance Reporting, Ad Hoc Reporting, Real Time Data, Call Center Experience, Administration, Workforce Management